The employees here in Manvel are all teenagers who do not take their jobs seriously including the manager. I have seen them drink alcohol and smoke while on the clock. The other day I walked in there there was a strong odor of alcohol and cannabis coming off one of the employees there it was disgusting because these are the people who handle the food we eat.
Jai E
Ashely gave me great service, she was so funny and so sweet
Atmosphere: 5
Food: 5
Service: 5
Zoe Ellis
Very nice employees. Ashely was so sweet and kind
Atmosphere: 5
Food: 5
Service: 5
Jennifer Frazier
Good food, good service!
Atmosphere: 4
Food: 5
Service: 5
Kyle Miller
Night crew is the best!
Atmosphere: 5
Food: 5
Service: 5
Trina
Average, fresh, and hot. Of come back for lunch again.
Atmosphere: 3
Food: 4
Service: 4
Chris Foster
Best management team, they really did get better.
Atmosphere: 5
Food: 5
Service: 5
Arturo Martinez
I stopped by Chipotle during a really busy time and Ashley, the manager, stood out right away. Even with a long line and a lot going on, she stayed calm, friendly, and made sure everyone was taken care of. There was a small issue with my order and she handled it immediately without making it a big deal. She apologized, fixed it, and even checked back in to make sure everything was right.
What impressed me most was how she treated both customers and her team. She was helping the staff, keeping things organized, and still taking the time to talk to customers with a genuine attitude. You can tell she really cares about doing a good job and making sure people leave happy.
Managers like Ashley make a big difference in places like this. I’ll definitely be coming back because of the experience she helped create.
Atmosphere: 5
Food: 5
Service: 5
Coca
I love the hospitality there and everyone was so kind and amazing. Definitely coming back 👍👍
Atmosphere: 5
Food: 5
Service: 5
Vernon Meun
Holy cow. I never seen a quesadilla before. This presentation is unique and amazing! Wow! So cool! I looked at it and I almost collapsed because of how cool it looks! The quesadilla went BOOM!
Literally serve your food like the portions are coming out of their paycheck. Got half scooped my protein, rice and beans on my bowl.
Massiel Acosta
I ask my self how this Chipotle still open. Food look disgusting, customer service is horrible, The staff, manager wow never been in a place like this before. Hope this store changes the whole experience
Atmosphere: 1
Food: 1
Service: 1
Sally Wooley
This was my first time visiting this location and will now be my last. I placed a mobile order for pick up, I arrived to pick up my order and was told the server was down and they could do nothing and to call customer for a refund. I offered to show my order that had already been paid for so they could prepare it but they would not even do that. The kicker was watching the burrito being made for I assume an employee as they were turning all customers away. Horrible customer service and I can see why this location has such horrible reviews.
Service: 1
Cheyenne Rogge
Just went in and The people who work there are SO RUDE. Not good service AT ALL. Should look into training your employees on how to treat customers.
Atmosphere: 1
Food: 2
Service: 1
Douglas Johnson
Went down hill fast. Consistently out of routine items. (Meat, peppers, etc) at 7pm on a Saturday. Used to be a staple for my family.
The employees here in Manvel are all teenagers who do not take their jobs seriously including the manager. I have seen them drink alcohol and smoke while on the clock. The other day I walked in there there was a strong odor of alcohol and cannabis coming off one of the employees there it was disgusting because these are the people who handle the food we eat.
Ashely gave me great service, she was so funny and so sweet
Atmosphere: 5
Food: 5
Service: 5
Very nice employees. Ashely was so sweet and kind
Atmosphere: 5
Food: 5
Service: 5
Good food, good service!
Atmosphere: 4
Food: 5
Service: 5
Night crew is the best!
Atmosphere: 5
Food: 5
Service: 5
Average, fresh, and hot. Of come back for lunch again.
Atmosphere: 3
Food: 4
Service: 4
Best management team, they really did get better.
Atmosphere: 5
Food: 5
Service: 5
I stopped by Chipotle during a really busy time and Ashley, the manager, stood out right away. Even with a long line and a lot going on, she stayed calm, friendly, and made sure everyone was taken care of. There was a small issue with my order and she handled it immediately without making it a big deal. She apologized, fixed it, and even checked back in to make sure everything was right.
What impressed me most was how she treated both customers and her team. She was helping the staff, keeping things organized, and still taking the time to talk to customers with a genuine attitude. You can tell she really cares about doing a good job and making sure people leave happy.
Managers like Ashley make a big difference in places like this. I’ll definitely be coming back because of the experience she helped create.
Atmosphere: 5
Food: 5
Service: 5
I love the hospitality there and everyone was so kind and amazing.
Definitely coming back 👍👍
Atmosphere: 5
Food: 5
Service: 5
Holy cow. I never seen a quesadilla before. This presentation is unique and amazing! Wow! So cool! I looked at it and I almost collapsed because of how cool it looks! The quesadilla went BOOM!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Literally serve your food like the portions are coming out of their paycheck. Got half scooped my protein, rice and beans on my bowl.
I ask my self how this Chipotle still open. Food look disgusting, customer service is horrible,
The staff, manager wow never been in a place like this before. Hope this store changes the whole experience
Atmosphere: 1
Food: 1
Service: 1
This was my first time visiting this location and will now be my last. I placed a mobile order for pick up, I arrived to pick up my order and was told the server was down and they could do nothing and to call customer for a refund. I offered to show my order that had already been paid for so they could prepare it but they would not even do that. The kicker was watching the burrito being made for I assume an employee as they were turning all customers away. Horrible customer service and I can see why this location has such horrible reviews.
Service: 1
Just went in and The people who work there are SO RUDE. Not good service AT ALL. Should look into training your employees on how to treat customers.
Atmosphere: 1
Food: 2
Service: 1
Went down hill fast. Consistently out of routine items. (Meat, peppers, etc) at 7pm on a Saturday. Used to be a staple for my family.
Atmosphere: 1
Food: 1
Service: 1
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