Jack in the Box

17502 Hwy 6, Manvel
(281) 489-3533

Recent Reviews

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Emily Harris

Food was cold and the service was horrible

Atmosphere: 1

Food: 1

Service: 1

Billy Mills

Can't beat the tacos when you charged up

Food: 5

Service: 5

Luis Gonzalez (ShidoriganX)

Had a great experience a few days ago at this location. The staff was friendly and very generous, everything was clean and working and the food was freshly made and tasted wonderful. Would go out of my way to go here. Highly recommend them.

Atmosphere: 5

Food: 5

Service: 5

diedra thomas

So grateful this location was open on Christmas. Friendly staff, fast service, and fresh hot food. Everyone was welcoming and patient even on a holiday. Really appreciate the team for showing up and taking care of the community. Would definitely recommend. 🎄

Atmosphere: 5

Food: 5

Service: 5

Marvie Mercado

You need to do better than serving your customers hasbrowns that have been sitting there all morning long, egg yolks are always overcooked, have some pride in the food you serve after all we are paying for it.

Atmosphere: 2

Food: 1

Service: 2

James Steer

Good ,but they forgot my tacos

Bradley Hartwell

Guaranteed to screw up your order. Avoid this one

Atmosphere: 1

Food: 1

Service: 1

MzMischief

Drive thru... got crunchy tacos for breakfast. I love that you can order anything at any time of the day. :)

Food: 5

Service: 5

rigo

I ordered a meal today and when I received it they gave me the wrong fries and did not want to replace it made me purchase them again with no refund horrible service the lady there has no patience

Atmosphere: 1

Food: 1

Service: 1

Michael Martin

Went in today got a jumbo jack tha burger was sloppy and made poorly went in and ask for it to be remade tha lady was very nice and understanding remade tha burger and it was nice and not sloppy thank ya jack n tha box i just thought id say

Atmosphere: 3

Food: 3

Service: 5

A W (A.W)

How could people serve food like this to others? Imagine that's your children or family eating this. JACK IN THE BOX THIS FOOD IS horrible , disgusting, the lettuce is nasty like y'all pull it out of a trash can. … the taco smell like an old oil and the fries we found multiple burn meat in it . Like seriously. Just the entire food is disgusted 🤮.

Atmosphere: 1

Food: 1

Service: 1

Alex Mendoza

Inside is always dirty,food was mid.

Atmosphere: 2

Food: 2

Service: 2

adri p

literally the worst customer service ever, they are always rushing you too while ordering and the whole place is bad everything about but the main thing is the employees.

Atmosphere: 1

Food: 1

Service: 1

michael widman

They did not get my drive through order right , when I call to complain it went to vioce mail .

Atmosphere: 1

Food: 1

Service: 1

Porschea Glaspie

My husband went through the drive-thru and ordered a 6-piece French toast. While waiting, he noticed a worker in a red shirt making milkshakes who kept staring at him in an unsettling way. When it came time to pay, he was charged $23.54—which made no sense for a French toast order.

The worker then came to the window and informed him that he had been charged for the car behind us—her mother’s order, which included 5 milkshakes. She said she would pay him back in cash. This is completely unprofessional and suspicious.

My husband asked for a refund and was initially refused. Only after pointing out that this situation amounted to theft did they agree to issue a refund. They gave him the refund receipt and sent him on his way—without ever charging him for his actual French toast.

This incident was extremely concerning. It appears that employees at this location may be misusing customers’ card information or intentionally charging people for others’ orders. We’re left wondering how many others have been taken advantage of in this way.

This behavior is unacceptable and needs to be thoroughly investigated. Customers should feel safe using their cards and trusting staff—not being tricked into paying for someone else’s food.

Atmosphere: 1

Food: 2

Service: 1

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