I placed an order through the app and its been over an hour and still have not yet received my order
Atmosphere: 1
Food: 1
Service: 1
Garyson Charlesworth
Do NOT order pickup. They took 30 mins just for our food of 20 peice and 2 baskets of fries. Horrible experience.
Atmosphere: 3
Food: 4
Service: 1
Kim Ross
This is the most unorganized store they always have you wait to have your order brought out I ordered on the app and came to the drive through and still had to wait for a happy meal š
Atmosphere: 3
Food: 3
Service: 1
Kim Spence
Quick service. Login was a hassle. I just forget which one I used. Good for security even if it's a hassle.
Atmosphere: 4
Food: 4
Service: 4
Destini Tyler
I don't know who makes the sweet tea but it's never sweet and i go there just for tea sometimes. if i wanted unsweetened that's what i would get.
Chad Jones
Iāve been to this location three times, and the customer service has gotten worse each visit. On my last visit, the Frappuccino machine was broken. I was in line at 10:26 a.m. waiting for the car ahead of me to finish. When I reached the window at 10:31 a.m. and tried to place a breakfast order, I was abruptly told breakfast was over and was met with an attitude.
Most of the staff appear to be very young, and there seems to be a lack of basic customer service and even difficulty handling cash transactions. Overall, the experience was unprofessional and disappointing.
Edwin 421
Staffed by bunch of kids talking and laughing. But no one is preparing your food.
Service: 1
baxter montgomery
Waited 30 mins for 2 burgers. Gave up and asked for a refund.
Vicente Sisneroz
Lackluster attention to detail
Food: 4
Service: 1
Ging āMaeve Belleā M
I am here 7:15 pm Jan 22,2026. Ordered kidās meal. Verified 4 nuggets,small fries,drink, sauce. I swiped the card. Charged me $20.31!!!Got the manager, refunded me $19.44. The cashier and the āmanagerā were discussing how to refund the whole amount. The line behind me filing up. A woman hispanic woman behind me with her aged mom bypasses me and I told the manager I need to pay cause I ordered the kidās meal. The cashier went to the back. The manager saidā she did not took your orderā inspite of me talking to her before sh left to the back. The manager said step out you dont have an order an accommodated the Hispanic women. I was shoved on the side! What a customer service this is!!!!!!!I need to talk to the franchise owner. Needs to be corrected. Felt bad on their service.. very bad!!!!
Slowest McDonald's ever they never get the order right
Atmosphere: 1
Food: 1
Service: 1
Villarreal Santana
We really enjoy dining at this McDonald's location. Jake and Brittany, two of the managers, are super hard working and always pleasant. Their crew are always on point, too! Frankly, both have left a wonderful impression on our family and we will continue to visit this location and do business here!
Atmosphere: 5
Food: 5
Service: 5
Midcity Design Group
Horrible customer service. I placed a breakfast mobile order at 10:15 AM. When I arrived to pick up, they would not bring it curbside and when I went inside they said my order was cancelled because it was now after 10:30 AM (10:37 AM). They would not provide proof of cancellation, even though the order is confirmed on my end. I was told they I would receive a refund in 24 hours. So, I left with no no food and no proof that the order was cancelled.
Made my smoothie and left 2 inches of room at the top I asked them to fill it to the top and they put literal ice in a smoothie. I canāt even drink it out the straw
I placed an order through the app and its been over an hour and still have not yet received my order
Atmosphere: 1
Food: 1
Service: 1
Do NOT order pickup. They took 30 mins just for our food of 20 peice and 2 baskets of fries. Horrible experience.
Atmosphere: 3
Food: 4
Service: 1
This is the most unorganized store they always have you wait to have your order brought out I ordered on the app and came to the drive through and still had to wait for a happy meal š
Atmosphere: 3
Food: 3
Service: 1
Quick service. Login was a hassle. I just forget which one I used. Good for security even if it's a hassle.
Atmosphere: 4
Food: 4
Service: 4
I don't know who makes the sweet tea but it's never sweet and i go there just for tea sometimes. if i wanted unsweetened that's what i would get.
Iāve been to this location three times, and the customer service has gotten worse each visit. On my last visit, the Frappuccino machine was broken. I was in line at 10:26 a.m. waiting for the car ahead of me to finish. When I reached the window at 10:31 a.m. and tried to place a breakfast order, I was abruptly told breakfast was over and was met with an attitude.
Most of the staff appear to be very young, and there seems to be a lack of basic customer service and even difficulty handling cash transactions. Overall, the experience was unprofessional and disappointing.
Staffed by bunch of kids talking and laughing. But no one is preparing your food.
Service: 1
Waited 30 mins for 2 burgers. Gave up and asked for a refund.
Lackluster attention to detail
Food: 4
Service: 1
I am here 7:15 pm Jan 22,2026. Ordered kidās meal. Verified 4 nuggets,small fries,drink, sauce. I swiped the card. Charged me $20.31!!!Got the manager, refunded me $19.44. The cashier and the āmanagerā were discussing how to refund the whole amount. The line behind me filing up. A woman hispanic woman behind me with her aged mom bypasses me and I told the manager I need to pay cause I ordered the kidās meal. The cashier went to the back. The manager saidā she did not took your orderā inspite of me talking to her before sh left to the back. The manager said step out you dont have an order an accommodated the Hispanic women. I was shoved on the side! What a customer service this is!!!!!!!I need to talk to the franchise owner. Needs to be corrected. Felt bad on their service.. very bad!!!!
Service: 1
Restaurantji Recommends
Slowest McDonald's ever they never get the order right
Atmosphere: 1
Food: 1
Service: 1
We really enjoy dining at this McDonald's location. Jake and Brittany, two of the managers, are super hard working and always pleasant. Their crew are always on point, too! Frankly, both have left a wonderful impression on our family and we will continue to visit this location and do business here!
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service. I placed a breakfast mobile order at 10:15 AM. When I arrived to pick up, they would not bring it curbside and when I went inside they said my order was cancelled because it was now after 10:30 AM (10:37 AM). They would not provide proof of cancellation, even though the order is confirmed on my end. I was told they I would receive a refund in 24 hours. So, I left with no no food and no proof that the order was cancelled.
Service: 1
Made my smoothie and left 2 inches of room at the top I asked them to fill it to the top and they put literal ice in a smoothie. I canāt even drink it out the straw
Atmosphere: 2
Food: 3
Service: 2
Breakfast always good with orange juice
Atmosphere: 5
Food: 5
Service: 5
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