This trip only used the Baskin Robbins side. Under new management sign has made a difference from a trip months ago. Much better service and seems well run.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Hanshaw
I love these guys. I am one of their regulars. I go through every single day and order the exact same drink- a large butter pecan macchiato. Though my drink does taste different sometimes depending on who’s on shift- if it’s not how I like it, they will remake it for me without a fuss. And even give me an extra donut for their mistake. when I say, I see them almost every single day I’m not even exaggerating. I have never had a bad experience with them. Their customer service is always top-notch and everyone always has a smile on their face. Like I said if there’s a problem with my order and I tell them, they will fix it immediately and apologize. They have it decorated so sweet every season or holiday and they make the atmosphere really pleasant to be in. There are two younger guys who I see working almost every single day that I would love to shout out, but I don’t know their names. Amazing job guys. Thank you for always putting a smile on my face!
Atmosphere: 5
Food: 5
Service: 5
Sabena S.
Under new management and the quality of the food and drinks/ service is so much better
Atmosphere: 5
Food: 5
Service: 5
Christina Miller
No changing table. We'd been on the road for hours and the kiddos wanted a snack and needed a bathroom break. Had to go somewhere else because there was no changing table in the restroom. It was decorated really nicely for Christmas and I'm sure the food was fine.
Atmosphere: 5
Food: 3
Service: 1
Trevor Christman
Staff friendly. Store was quiet and empty and they still got my takeout order wrong. I didn't notice until I had already driven away, and the parking lot was poorly shaped enough that I didn't have the energy to go back and complain. The part of my order which was correct tasted disappointing.
There's tons of better options in Marble Falls, pick those instead.
Atmosphere: 4
Food: 2
Service: 2
Mirwais Ahmadi
I went ahead and get myself a coffee it was great and the new management was very helpful and polite.
Atmosphere: 5
Food: 5
Service: 5
Grecia Yebra
the two workers that helped us out spoke spanish and that’s always an amazing factor. on top of everything they were really nice and made our experience amazing !
Atmosphere: 5
Food: 5
Service: 5
Sara Campbell
I grabbed a Butter Pecan Latte. Everyone was kind and the service was quick.
Atmosphere: 5
Service: 5
Zac Justice
Very nice workers! The caramel coffee and glazed donut was delicious. I’ve been to more Dunkin’s than most people and can say this is a very clean store.
Atmosphere: 5
Food: 5
Service: 5
P K Satterfield
Ordered 6 donuts….. 2 glazed, 2 French curlers & 2 old fashion …. Need to remember to check the box —- 5 donuts missing missing an old fashion and they don’t pickup the phone ☹️
Skarleth and Kevin ,Perfect attention and good service
Atmosphere: 5
Food: 5
Service: 5
Lori Cantrell
Yummy donuts, what more can you say
Atmosphere: 5
Food: 5
Service: 5
Gillian Treadaway
I ordered a bacon egg and cheese bagel and the bagel had a lot of mold on it. I wanted a refund for my 21 dollar order and only gave me 15 back. DO NOT GO HERE THEY ARE NOT CLEAN!!!
Atmosphere: 1
Food: 1
Service: 1
Shaun Lehr
The little sweet girl who was working the window deserves a raise. She went above and beyond.
This trip only used the Baskin Robbins side. Under new management sign has made a difference from a trip months ago. Much better service and seems well run.
Atmosphere: 5
Food: 5
Service: 5
I love these guys. I am one of their regulars. I go through every single day and order the exact same drink- a large butter pecan macchiato. Though my drink does taste different sometimes depending on who’s on shift- if it’s not how I like it, they will remake it for me without a fuss. And even give me an extra donut for their mistake. when I say, I see them almost every single day I’m not even exaggerating. I have never had a bad experience with them. Their customer service is always top-notch and everyone always has a smile on their face. Like I said if there’s a problem with my order and I tell them, they will fix it immediately and apologize. They have it decorated so sweet every season or holiday and they make the atmosphere really pleasant to be in. There are two younger guys who I see working almost every single day that I would love to shout out, but I don’t know their names. Amazing job guys. Thank you for always putting a smile on my face!
Atmosphere: 5
Food: 5
Service: 5
Under new management and the quality of the food and drinks/ service is so much better
Atmosphere: 5
Food: 5
Service: 5
No changing table. We'd been on the road for hours and the kiddos wanted a snack and needed a bathroom break. Had to go somewhere else because there was no changing table in the restroom. It was decorated really nicely for Christmas and I'm sure the food was fine.
Atmosphere: 5
Food: 3
Service: 1
Staff friendly. Store was quiet and empty and they still got my takeout order wrong. I didn't notice until I had already driven away, and the parking lot was poorly shaped enough that I didn't have the energy to go back and complain. The part of my order which was correct tasted disappointing.
There's tons of better options in Marble Falls, pick those instead.
Atmosphere: 4
Food: 2
Service: 2
I went ahead and get myself a coffee it was great and the new management was very helpful and polite.
Atmosphere: 5
Food: 5
Service: 5
the two workers that helped us out spoke spanish and that’s always an amazing factor. on top of everything they were really nice and made our experience amazing !
Atmosphere: 5
Food: 5
Service: 5
I grabbed a Butter Pecan Latte. Everyone was kind and the service was quick.
Atmosphere: 5
Service: 5
Very nice workers! The caramel coffee and glazed donut was delicious. I’ve been to more Dunkin’s than most people and can say this is a very clean store.
Atmosphere: 5
Food: 5
Service: 5
Ordered 6 donuts….. 2 glazed, 2 French curlers & 2 old fashion ….
Need to remember to check the box —- 5 donuts missing missing an old fashion and they don’t pickup the phone ☹️
Restaurantji Recommends
Fast in, fast out- fresh coffee
Atmosphere: 5
Food: 5
Service: 5
Skarleth and Kevin ,Perfect attention and good service
Atmosphere: 5
Food: 5
Service: 5
Yummy donuts, what more can you say
Atmosphere: 5
Food: 5
Service: 5
I ordered a bacon egg and cheese bagel and the bagel had a lot of mold on it. I wanted a refund for my 21 dollar order and only gave me 15 back. DO NOT GO HERE THEY ARE NOT CLEAN!!!
Atmosphere: 1
Food: 1
Service: 1
The little sweet girl who was working the window deserves a raise. She went above and beyond.
Atmosphere: 4
Food: 4
Service: 5
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