Love this place! A great treat for the kids after school.
tammy moore
My granddaughter was fired after one day. Her father was required to go in to talk to the manager. Manager stated she was sad and he could sense something was wrong. She's a child on her first job. Seems wrong to fire a child, not even working with the public yet, after a day because they are sad. That only increases the sadness ~ if that exists. Crazy manager. I agree if you see something, say something. She is safe at home and has been going through some things. Firing from her first job is harsh. Only reason given was she seemed sad. She told me she liked the job and the people seemed friendly. (After the first day of work). Went in on her second day and they didn't let her start. EDIT: Owner responded below to call. The number gets disconnected as soon as it's dialed. The number is the same as given on the website. No way to call.
Stone Hinge
Great drinks but the young staff seem to be confused about running the store
Bill Hansen
Great place...especially after been sweating most the day at work. Wonderful Re-hydration
Nathan Barney
I like tea, a lot, but It sounded weird going to a place just for tea. Well, now I got an HTeaO cup koozie and all..... I mean hey, we all got vices!
Kahla Lampe
Always my favorite Tea spot! So many options, but my fav is the Ryan Palmer! 🥤🍋 Thanks HTeaO! 😊 🥰
Elizabeth Basey
Disappointing Experience at HTeaO Marble Falls
We’re from out of town and usually love HTeaO, the tea and service at our local location have always been top notch. Unfortunately, that wasn’t the case during our visit to the Marble Falls, TX location.
We arrived around 12:43 PM and ended up spending over 30 minutes trying to get two medium coffees, which is honestly ridiculous.
When we pulled up to the drive-thru, we waited a full 10 minutes with no acknowledgment. No greeting, no “we’ll be right with you,” no communication at all. When we finally got to order, it was hard to hear the employee, and just as hard for them to hear us.
After ordering, we were told to pull up by the side doors. That threw off the entire drive-thru flow behind us. We were told the drinks would be ready in 5 minutes, but we waited nearly 20 more minutes before going inside to check on them.
We weren’t rude, just asked if the drinks were ready. The employee handed us a card for a free tea “for the wait,” which was a kind gesture, but we can’t even use it since we’re from out of town.
At the end of the day, this wasn’t just about the delay, it was about the total lack of communication, the disorganization, and the lack of urgency or care from the staff.
We normally enjoy and recommend HTeaO, but this experience was a letdown. Hopefully, the team running this location can step it up.
Image below shows our 31-minute stop logged near the location.
Nicole Smith
Got order wrong and just not impressed . I make way better tea for fraction of the price.
Heather Driggers
Stopped by here today and the doors were locked but Mark came to the door and let us in. He explained that he had to close early due to several staff members being out because of the flooding. I go to HTeaO every day in my hometown. HTeaO’s tea is the absolute best! This location in Marble Falls is awesome and Mark went above and beyond to help me get my tea fix! Highly recommend!!
Cody Driggers
Super nice guy...they were closed but he let us in anyways. Got a drink and he said it was on the house...Definitely recommend!
They have so many flavors of tea. They also have lemonade. You can add fresh fruit and other fixings. If you like iced tea this is a little slice of heaven in the hot Texas summer.
Shell Baird
Ordered a Georgia peach sweet tea. The guy read it back and said sweet tea. I said no Georgia peach sweet tea. He said it’s the same thing. No it’s not sweet tea is just that no flavor. Georgia peach sweet tea is Peach flavored. Not good customer service. Then the four teas did not have the flavors written on top like they should.
Robyn Babyak
My coffee was great and the staff was polite. They charge a lot for alternative milk though. The parking lot was not the easiest to get into, but overall the experience was positive.
Love this place! A great treat for the kids after school.
My granddaughter was fired after one day. Her father was required to go in to talk to the manager.
Manager stated she was sad and he could sense something was wrong. She's a child on her first job.
Seems wrong to fire a child, not even working with the public yet, after a day because they are sad. That only increases the sadness ~ if that exists.
Crazy manager. I agree if you see something, say something. She is safe at home and has been going through some things. Firing from her first job is harsh. Only reason given was she seemed sad.
She told me she liked the job and the people seemed friendly. (After the first day of work). Went in on her second day and they didn't let her start.
EDIT: Owner responded below to call. The number gets disconnected as soon as it's dialed. The number is the same as given on the website. No way to call.
Great drinks but the young staff seem to be confused about running the store
Great place...especially after been sweating most the day at work. Wonderful Re-hydration
I like tea, a lot, but It sounded weird going to a place just for tea. Well, now I got an HTeaO cup koozie and all..... I mean hey, we all got vices!
Always my favorite Tea spot! So many options, but my fav is the Ryan Palmer! 🥤🍋 Thanks HTeaO! 😊 🥰
Disappointing Experience at HTeaO Marble Falls
We’re from out of town and usually love HTeaO, the tea and service at our local location have always been top notch. Unfortunately, that wasn’t the case during our visit to the Marble Falls, TX location.
We arrived around 12:43 PM and ended up spending over 30 minutes trying to get two medium coffees, which is honestly ridiculous.
When we pulled up to the drive-thru, we waited a full 10 minutes with no acknowledgment. No greeting, no “we’ll be right with you,” no communication at all. When we finally got to order, it was hard to hear the employee, and just as hard for them to hear us.
After ordering, we were told to pull up by the side doors. That threw off the entire drive-thru flow behind us. We were told the drinks would be ready in 5 minutes, but we waited nearly 20 more minutes before going inside to check on them.
We weren’t rude, just asked if the drinks were ready. The employee handed us a card for a free tea “for the wait,” which was a kind gesture, but we can’t even use it since we’re from out of town.
At the end of the day, this wasn’t just about the delay, it was about the total lack of communication, the disorganization, and the lack of urgency or care from the staff.
We normally enjoy and recommend HTeaO, but this experience was a letdown. Hopefully, the team running this location can step it up.
Image below shows our 31-minute stop logged near the location.
Got order wrong and just not impressed . I make way better tea for fraction of the price.
Stopped by here today and the doors were locked but Mark came to the door and let us in. He explained that he had to close early due to several staff members being out because of the flooding. I go to HTeaO every day in my hometown. HTeaO’s tea is the absolute best! This location in Marble Falls is awesome and Mark went above and beyond to help me get my tea fix! Highly recommend!!
Super nice guy...they were closed but he let us in anyways. Got a drink and he said it was on the house...Definitely recommend!
Restaurantji Recommends
My favorite place for a beverage on the go.
They have so many flavors of tea. They also have lemonade. You can add fresh fruit and other fixings. If you like iced tea this is a little slice of heaven in the hot Texas summer.
Ordered a Georgia peach sweet tea. The guy read it back and said sweet tea. I said no Georgia peach sweet tea. He said it’s the same thing. No it’s not sweet tea is just that no flavor. Georgia peach sweet tea is Peach flavored. Not good customer service. Then the four teas did not have the flavors written on top like they should.
My coffee was great and the staff was polite. They charge a lot for alternative milk though. The parking lot was not the easiest to get into, but overall the experience was positive.
Not cheap but good. Lots of variety
Loading...