About three months ago, this would’ve been quite a different review.
About three months ago, it was taking on average about 30 to 35 minutes on a weekend to get your order. That was just for coffee. There is an appreciable difference in delivery time and friendliness at this location over the last two months. Seems to me something has changed probably management but it is translating into happier customers and the much needed Shorter. Wait times. I’m horrible with names and remembering but a wonderful lady just helped out and I told her about my new experiences, she was so grateful, so helpful. She’s helped us in the drive-through line before which used to be stagnant but now moves very efficiently. She’s a supervisor, And clearly cares about her business. Anyway, kudos to the change keep moving forward and will keep coming back.
Atmosphere: 4
Service: 5
Bill Benda
Fast and polite
Atmosphere: 5
Food: 5
Service: 3
Deborah Henson
This Starbucks sucks so bad. Not only are the employees and the manager always rude, they’re very slow, and they consistently make my drink wrong. I don’t think I’ve ever been to this specific Starbucks and had a good experience. Train the employees and management better.
Atmosphere: 1
Food: 1
Service: 1
Paula Schewe
I really enjoy this Starbucks. It has a great view friendly service and I havnt received a bad drink yet.
Atmosphere: 4
Food: 4
Service: 4
David Seagers
Just left marble falls store with a vente mooca extra shot and a Carmel machiado and the Carmel coffee had NO flavor- I would like this drink refunded off my card last 4 digits 5767- please communicate your decision on this matter. Regards. David Seagers
Atmosphere: 5
Food: 1
Service: 5
Tami Sims
Horrible service, overpriced food and drinks.
Lori Cantrell
Smiling faces and awesome drinks! Gingerbread chai tea is awesome!
Atmosphere: 5
Food: 5
Service: 5
Genevieve Anguiano
Horrible,I ordered a strawberry cream frap and gave me a matcha frap.the workers had no respect cause they dropped my card.
Service: 2
Kevin Webb
They insulted my friends disability he suffered from a syndrome from when he was a kid. He lost his ability to move one of his hands, and he was called a freak by the cashier The rest of the staff did nothing just watched. I have never been so disgusted at a Customer Service like this Starbucks. and I had about $100 bill and I was ready to pay for my entire family and my friend and I walked out I spent hundred dollars for my family and this is the type of service we get I’m sorry But never coming back to this Starbucks again if you truly wanna go to a Starbucks go to the one in Burnet, they have the cleanest, the nice luxurious and they are the kindest Customer Service I’ve ever received at Starbucks don’t come to the one in marble Falls
Atmosphere: 1
Food: 1
Service: 1
eric curtner
The baristas here are very consistent with the caramel macchiatos. And the staff are very friendly.
About three months ago, this would’ve been quite a different review.
About three months ago, it was taking on average about 30 to 35 minutes on a weekend to get your order. That was just for coffee. There is an appreciable difference in delivery time and friendliness at this location over the last two months. Seems to me something has changed probably management but it is translating into happier customers and the much needed Shorter. Wait times. I’m horrible with names and remembering but a wonderful lady just helped out and I told her about my new experiences, she was so grateful, so helpful. She’s helped us in the drive-through line before which used to be stagnant but now moves very efficiently. She’s a supervisor, And clearly cares about her business. Anyway, kudos to the change keep moving forward and will keep coming back.
Atmosphere: 4
Service: 5
Fast and polite
Atmosphere: 5
Food: 5
Service: 3
This Starbucks sucks so bad. Not only are the employees and the manager always rude, they’re very slow, and they consistently make my drink wrong. I don’t think I’ve ever been to this specific Starbucks and had a good experience. Train the employees and management better.
Atmosphere: 1
Food: 1
Service: 1
I really enjoy this Starbucks. It has a great view friendly service and I havnt received a bad drink yet.
Atmosphere: 4
Food: 4
Service: 4
Just left marble falls store with a vente mooca extra shot and a Carmel machiado and the Carmel coffee had NO flavor- I would like this drink refunded off my card last 4 digits 5767- please communicate your decision on this matter. Regards. David Seagers
Atmosphere: 5
Food: 1
Service: 5
Horrible service, overpriced food and drinks.
Smiling faces and awesome drinks!
Gingerbread chai tea is awesome!
Atmosphere: 5
Food: 5
Service: 5
Horrible,I ordered a strawberry cream frap and gave me a matcha frap.the workers had no respect cause they dropped my card.
Service: 2
They insulted my friends disability he suffered from a syndrome from when he was a kid. He lost his ability to move one of his hands, and he was called a freak by the cashier The rest of the staff did nothing just watched. I have never been so disgusted at a Customer Service like this Starbucks. and I had about $100 bill and I was ready to pay for my entire family and my friend and I walked out I spent hundred dollars for my family and this is the type of service we get I’m sorry But never coming back to this Starbucks again if you truly wanna go to a Starbucks go to the one in Burnet, they have the cleanest, the nice luxurious and they are the kindest Customer Service I’ve ever received at Starbucks don’t come to the one in marble Falls
Atmosphere: 1
Food: 1
Service: 1
The baristas here are very consistent with the caramel macchiatos. And the staff are very friendly.
Food: 5
Service: 5
Restaurantji Recommends
As an Uber driver I got treated as less than a customer, remember I'm a partner, delivering for a CUSTOMER.
Great staff, great facility
Atmosphere: 5
Food: 5
Service: 5
Had my first order ready when I arrived. Added food, and another drink when I got there.
Atmosphere: 5
Food: 5
Service: 5
One of the best Starbucks ive been to. Busy but worth the wait, excellent atmosphere 👌
Atmosphere: 5
Food: 5
Service: 5
Alway got good drink and service
Service: 5
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