I just stood and waited 8mins at the front just to see if I could be seated or how long the wait was. No one ever came, even though they were fully staffed. I ended up leaving. I'd rather spend my money where I can get timely service.
Service: 1
Soliplum
Store 2004. Occupancy low. 15 minutes before order was taken..we almost got up an left at this point. Some technical difficulties that caused the service person to take order without writing anything down...shortage of pen and paper i suppose. Cook comes out and says its going to be longer than usual because of some issue. Food was not bad but it was not exaclty what we ordered. Before we were finished, some one radioes our service person asking if we were paying by card or cash. We got up to go pay...that took way longer than it should have. Because the register was down. I hope you get your technical difficulties worked out....it caused issue s for the staff and the customer. One chance to wow the customer and you blew it.
Atmosphere: 1
Food: 2
Service: 1
Michael Wagnon
Server was friendly and the food was hot and good! No complaints
Atmosphere: 4
Food: 4
Service: 4
Rahil Kazi
One of the Lazy Staff . The Girl who work Abigail . I ask her 1 Sandwich clearly told No Bacon No Chicken No meat . And plain Pan Cake. But unfortunately when the food arrived after 30 min . It came with Bacon inside even after given clear instructions. I was expecting Pancake but that never came when finally I took a leave after waiting for 1 hour to pay and ask the another girl she said . They never mention Pancake and all . Basically their own staff blaming each other instead of taking care of the Customers . It was my Last time I visited to I Hop . I will never waste my time and money on such people and place l. Whoever visiting here make sure check your order twice because people who work here are little hit deaf.
Joseph Hammers
I don't normally complain, however the waitresses ability to complete an order was ridiculous. More training was definitely needed.
Atmosphere: 5
Food: 4
Service: 2
Rebecca Ann Brown
Night Manager is extremely rude and nasty! No skills in dealing with issues.
Atmosphere: 1
Kristen
We had a BIG crowd and everyone cleared their plate! Food was delicious and our waitress was so kind and patient and did not miss a beat! All the staff was so friendly as well! Fantastic service!
Atmosphere: 5
Food: 5
Service: 5
Valarie Herman
The senior plate might have been a kids meal
Atmosphere: 3
Food: 3
Service: 3
Sheila
This location was overall good, the girl seating people was having a bad day but everything else was good.
Atmosphere: 4
Food: 4
Service: 4
Alan Karr
Older location, but nice. Food go I d as expected. Fish & Shrimp crispy & hot.
I can still smell black mold when entering the store. Not a healthy environment.
Atmosphere: 2
Food: 5
Service: 4
K M
Grearmt service! Very crowded on Father's day. Everything tasted good!
Atmosphere: 5
Food: 5
Service: 5
Savannah
I’m not sure the names but the short Indian man was very rude. He was also treating the waitress very unwell. She was clearly trying her best while waitressing alone and he was being very impatient and treating her very rude. Our waitress was very sweet and very clearly trying her best to make it a good experience
Atmosphere: 3
Food: 2
Service: 1
David Wood
My wife and I came here to eat breakfast. When we arrived, there was a long line. No one was at the greeting station to sit. We looked around and there were a lot of dirty tables that weren't cleaned. Still had dirty dishes on the tables. When we heard one of the waitresses say there were still 4 tables that hadn't got their drinks, we knew it was time to go. Will not be coming back.
I just stood and waited 8mins at the front just to see if I could be seated or how long the wait was. No one ever came, even though they were fully staffed. I ended up leaving. I'd rather spend my money where I can get timely service.
Service: 1
Store 2004. Occupancy low. 15 minutes before order was taken..we almost got up an left at this point. Some technical difficulties that caused the service person to take order without writing anything down...shortage of pen and paper i suppose. Cook comes out and says its going to be longer than usual because of some issue. Food was not bad but it was not exaclty what we ordered. Before we were finished, some one radioes our service person asking if we were paying by card or cash. We got up to go pay...that took way longer than it should have. Because the register was down. I hope you get your technical difficulties worked out....it caused issue s for the staff and the customer. One chance to wow the customer and you blew it.
Atmosphere: 1
Food: 2
Service: 1
Server was friendly and the food was hot and good! No complaints
Atmosphere: 4
Food: 4
Service: 4
One of the Lazy Staff . The Girl who work Abigail . I ask her 1 Sandwich clearly told No Bacon No Chicken No meat . And plain Pan Cake.
But unfortunately when the food arrived after 30 min . It came with Bacon inside even after given clear instructions. I was expecting Pancake but that never came when finally I took a leave after waiting for 1 hour to pay and ask the another girl she said . They never mention Pancake and all . Basically their own staff blaming each other instead of taking care of the Customers .
It was my Last time I visited to I Hop . I will never waste my time and money on such people and place l.
Whoever visiting here make sure check your order twice because people who work here are little hit deaf.
I don't normally complain, however the waitresses ability to complete an order was ridiculous. More training was definitely needed.
Atmosphere: 5
Food: 4
Service: 2
Night Manager is extremely rude and nasty! No skills in dealing with issues.
Atmosphere: 1
We had a BIG crowd and everyone cleared their plate! Food was delicious and our waitress was so kind and patient and did not miss a beat! All the staff was so friendly as well! Fantastic service!
Atmosphere: 5
Food: 5
Service: 5
The senior plate might have been a kids meal
Atmosphere: 3
Food: 3
Service: 3
This location was overall good, the girl seating people was having a bad day but everything else was good.
Atmosphere: 4
Food: 4
Service: 4
Older location, but nice. Food go I d as expected. Fish & Shrimp crispy & hot.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Good breakfast
Atmosphere: 4
Food: 4
Service: 4
I can still smell black mold when entering the store. Not a healthy environment.
Atmosphere: 2
Food: 5
Service: 4
Grearmt service! Very crowded on Father's day. Everything tasted good!
Atmosphere: 5
Food: 5
Service: 5
I’m not sure the names but the short Indian man was very rude. He was also treating the waitress very unwell. She was clearly trying her best while waitressing alone and he was being very impatient and treating her very rude. Our waitress was very sweet and very clearly trying her best to make it a good experience
Atmosphere: 3
Food: 2
Service: 1
My wife and I came here to eat breakfast. When we arrived, there was a long line. No one was at the greeting station to sit. We looked around and there were a lot of dirty tables that weren't cleaned. Still had dirty dishes on the tables. When we heard one of the waitresses say there were still 4 tables that hadn't got their drinks, we knew it was time to go. Will not be coming back.
Service: 1
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