Ordered the Miles hot honey box was so unhappy was not as advertised no dipping sauce the chicken didn't taste hot or like honey only thing good was mac and cheese!
Food: 1
Service: 2
Ol' Whiskers
Worst fast food restaurant in Marshall. Went there last Saturday. Was told they didn't have any chicken ready AT A CHICKEN Restaurant!! I'd have to wait 10 minutes. I could maybe understand if it was busy, but there were no customers there. And the girl had the audacity to give me attitude.
With no customers you'd think the place would be spotless, inside and out. It wasn't.
The owner should be ashamed of themselves. Everybody working there should be fired.
Unless there are major changes, I will not return and will tell everyone I know to avoid this place.
Atmosphere: 1
Food: 1
Service: 1
Pam Phipps
Love the staff! Food is always hot and my order right.
William Nesbitt
This place is really stepping it's game up when it comes to bringing it's customers back. I have witnessed a change in the environment. Much clearer. Keep up the great work KFC.
Atmosphere: 5
Food: 5
Service: 5
Arthur Kimber
This is my go to spot for lunch & the food is always fresh, & the customer service is awesome! I will continue to visit this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Bowl
Kel Copeland
I had a great experience with the young man working the front counter he was very respectful and friendly.
Erika Mcknight
Store very clean! Love the atmosphere and the team smiling faces
Atmosphere: 5
Food: 5
Service: 5
Lisa Bagdonas
Very nice girl who waited on me
Atmosphere: 5
Food: 5
Service: 5
Jacob Gaspard
Chicken with a large side of HAIR. Absolutely disgusting
Atmosphere: 1
Food: 1
Service: 1
Shiree Hicks
I asked for a pepper. I had to go back and get it. I dont eat my chicken without a pepper. Condiments are Important. It satisfy the palette. It's not ok. Bad customer service. The people were pleasant, Next time fill the order according to my preferences. Im the one paying for the meal. That just how I like it. I dont like circling back, by that time the chicken is cold, and it just ruins the experience 😤
Worst kfc I’ve ever had. Chicken was old and dry and fries were ice cold. Serving old food. Don’t recommend
Atmosphere: 1
Food: 1
Service: 1
Rafael Jorge Acosta
It's not a fast food place, it takes more than 25 minutes to deliver the order.
Atmosphere: 1
Food: 1
Service: 1
Michael Griffis
Took a while for food then was very greasy and table and floors where sticky and not very clean
Atmosphere: 2
Food: 3
Service: 3
Wesley Skeen
I've never been to a place where the employees hate the customers. I got to the window and was told the total, handed my order (Which was wrong) and as I said thank you as the window was slammed in my face.
Atmosphere: 5
Food: 5
Service: 1
walter johnson
I took some chicken back to the store at 700 East end boulevard South Marshall Texas because the food was dried out and the manager took the food bare-handed into his fingers and opened it up and told me it didn't look dried out to him and pushed it back over to me and told me he's not going to replace it or refund it I have never been so humiliated in my life. This manager needs to be fired and never allowed to serve food again anywhere he needs to be arrested
Ordered the Miles hot honey box was so unhappy was not as advertised no dipping sauce the chicken didn't taste hot or like honey only thing good was mac and cheese!
Food: 1
Service: 2
Worst fast food restaurant in Marshall. Went there last Saturday. Was told they didn't have any chicken ready AT A CHICKEN Restaurant!! I'd have to wait 10 minutes. I could maybe understand if it was busy, but there were no customers there. And the girl had the audacity to give me attitude.
With no customers you'd think the place would be spotless, inside and out. It wasn't.
The owner should be ashamed of themselves. Everybody working there should be fired.
Unless there are major changes, I will not return and will tell everyone I know to avoid this place.
Atmosphere: 1
Food: 1
Service: 1
Love the staff! Food is always hot and my order right.
This place is really stepping it's game up when it comes to bringing it's customers back. I have witnessed a change in the environment. Much clearer. Keep up the great work KFC.
Atmosphere: 5
Food: 5
Service: 5
This is my go to spot for lunch & the food is always fresh, & the customer service is awesome! I will continue to visit this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Bowl
I had a great experience with the young man working the front counter he was very respectful and friendly.
Store very clean! Love the atmosphere and the team smiling faces
Atmosphere: 5
Food: 5
Service: 5
Very nice girl who waited on me
Atmosphere: 5
Food: 5
Service: 5
Chicken with a large side of HAIR. Absolutely disgusting
Atmosphere: 1
Food: 1
Service: 1
I asked for a pepper. I had to go back and get it. I dont eat my chicken without a pepper. Condiments are Important. It satisfy the palette. It's not ok. Bad customer service. The people were pleasant, Next time fill the order according to my preferences. Im the one paying for the meal. That just how I like it. I dont like circling back, by that time the chicken is cold, and it just ruins the experience 😤
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Worst kfc I’ve ever had. Chicken was old and dry and fries were ice cold. Serving old food. Don’t recommend
Atmosphere: 1
Food: 1
Service: 1
It's not a fast food place, it takes more than 25 minutes to deliver the order.
Atmosphere: 1
Food: 1
Service: 1
Took a while for food then was very greasy and table and floors where sticky and not very clean
Atmosphere: 2
Food: 3
Service: 3
I've never been to a place where the employees hate the customers. I got to the window and was told the total, handed my order (Which was wrong) and as I said thank you as the window was slammed in my face.
Atmosphere: 5
Food: 5
Service: 1
I took some chicken back to the store at 700 East end boulevard South Marshall Texas because the food was dried out and the manager took the food bare-handed into his fingers and opened it up and told me it didn't look dried out to him and pushed it back over to me and told me he's not going to replace it or refund it I have never been so humiliated in my life. This manager needs to be fired and never allowed to serve food again anywhere he needs to be arrested
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