I really wanted to give this business a chance. We gave them two chances in fact, and have come to the conclusion that this business is simply awful.
Both times we ordered, the customer service was lacking. They don’t greet you when you walk in, they don’t even look at you. They leave you awkwardly standing at the counter waiting for them to notice your existence.
Secondly, the food is subpar. VERY VERY Greasy, small portions and flavorless.
The second time we ordered, I called in around 4:47. We were told 20-25 minutes. I arrived at the 25 minute mark just to ensure they had enough time, only to stand there for several minutes waiting for the gentleman to acknowledge me at the counter. He finally did acknowledge me, only to state they couldn’t find my ticket. The owner comes to the computer, says “oh I took your order on the phone!” and starts frantically placing my order on the computer. I asked if the order was done or in process because if it wasn’t, I was going somewhere else. He awkwardly avoided my question, then lied stating it would be ten minutes only to take an additional 20-25 minutes!! Therefore the order had never even been started. This wouldn’t have bothered me had they been busy. But by the vibe of it, this place is slow. With the extra standing around that they do, they should be cleaning the place. Every single table had dirty napkins and plates.
We try so very hard to be patient and understanding with small businesses in this economy. But twice being treated poorly in a short time frame is unacceptable. We will go out of our way from now on for our pizza fix!
Hannah Lankford
This place friendly and high quality service, the pizza was great.
Atmosphere: 5
Food: 5
Service: 5
Trennon Oquin
I had a superb experience at Milanos in Mcgregor, Texas! Their lunch buffet, from 11 AM to 2 PM for just $9.99, is an amazing deal. The variety of pizzas is fantastic, and each one is delicious and fresh. The atmosphere is cozy, and the staff is super friendly and attentive. What puzzled me was how quiet it was during my visit, especially with such great food and service. More people definitely need to check it out!
Atmosphere: 5
Food: 5
Service: 5
Black Onyx
Great pizza 🍕 😁
Devon
I haven't even tried the pizza yet and I'm leaving five stars just for the attitude and the courtesy of the staff.
Emily Price
I ordered a large pepperoni and it hot and ready when I picked it up. Let me tell you, that was some of the best pizza I've had in a long time! And priced very fair. My kids approve! Can't wait to try other menu items 😋
Atmosphere: 4
Food: 5
Service: 4
Bianca Zaloumis
Older building but great staff and great food!!
Atmosphere: 4
Food: 5
Service: 5
DaFlash
I have heard great things about the pizza here so we drove 45 minutes to try it. Wow! Definitely worth it and will definitely be back. We had the buffet and they kept the pizzas coming and the variety was exceptional! They had a cherry desert that is out of this world! This alone is worth just to pick it up. We will add this to our many pizza places to eat at. Definitely worth the drive where ever you are to eat here.
Im giving a 5 star for the pizza only! Haven’t tried other food here. Service is good depending on the shift. We probably order Milano’s 4-5 times a month
Food: 5
Service: 4
Nat
What a wonderful place. Great service, great food, lovely building!
Food was incredible, took a little while to get the food and they weren't busy but everyone was friendly
Crivrex
We love Milano's at home but their large looks like a medium. I can't imagine what a medium looks like and can't imagine how making it a little bigger increases the price over 5 dollars. Please stretch the large at least an inch and a half or reduce the price.
Sandra Campos
They have the best workers and the pizza is great
Angel
I remember one me and my family were really hungry one day and saw this restaurant and ordered and ever since then we’ve ordered every weekend
I really wanted to give this business a chance. We gave them two chances in fact, and have come to the conclusion that this business is simply awful.
Both times we ordered, the customer service was lacking. They don’t greet you when you walk in, they don’t even look at you. They leave you awkwardly standing at the counter waiting for them to notice your existence.
Secondly, the food is subpar. VERY VERY Greasy, small portions and flavorless.
The second time we ordered, I called in around 4:47. We were told 20-25 minutes. I arrived at the 25 minute mark just to ensure they had enough time, only to stand there for several minutes waiting for the gentleman to acknowledge me at the counter. He finally did acknowledge me, only to state they couldn’t find my ticket. The owner comes to the computer, says “oh I took your order on the phone!” and starts frantically placing my order on the computer. I asked if the order was done or in process because if it wasn’t, I was going somewhere else. He awkwardly avoided my question, then lied stating it would be ten minutes only to take an additional 20-25 minutes!! Therefore the order had never even been started. This wouldn’t have bothered me had they been busy. But by the vibe of it, this place is slow. With the extra standing around that they do, they should be cleaning the place. Every single table had dirty napkins and plates.
We try so very hard to be patient and understanding with small businesses in this economy. But twice being treated poorly in a short time frame is unacceptable. We will go out of our way from now on for our pizza fix!
This place friendly and high quality service, the pizza was great.
Atmosphere: 5
Food: 5
Service: 5
I had a superb experience at Milanos in Mcgregor, Texas! Their lunch buffet, from 11 AM to 2 PM for just $9.99, is an amazing deal. The variety of pizzas is fantastic, and each one is delicious and fresh. The atmosphere is cozy, and the staff is super friendly and attentive. What puzzled me was how quiet it was during my visit, especially with such great food and service. More people definitely need to check it out!
Atmosphere: 5
Food: 5
Service: 5
Great pizza 🍕 😁
I haven't even tried the pizza yet and I'm leaving five stars just for the attitude and the courtesy of the staff.
I ordered a large pepperoni and it hot and ready when I picked it up. Let me tell you, that was some of the best pizza I've had in a long time! And priced very fair. My kids approve! Can't wait to try other menu items 😋
Atmosphere: 4
Food: 5
Service: 4
Older building but great staff and great food!!
Atmosphere: 4
Food: 5
Service: 5
I have heard great things about the pizza here so we drove 45 minutes to try it. Wow! Definitely worth it and will definitely be back. We had the buffet and they kept the pizzas coming and the variety was exceptional! They had a cherry desert that is out of this world! This alone is worth just to pick it up.
We will add this to our many pizza places to eat at. Definitely worth the drive where ever you are to eat here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Pepperoni Pizza, Meat Lovers Pizza, Pizza Here, Meat Pizza, Buffalo Chicken Pizza
Im giving a 5 star for the pizza only! Haven’t tried other food here. Service is good depending on the shift. We probably order Milano’s 4-5 times a month
Food: 5
Service: 4
What a wonderful place. Great service, great food, lovely building!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great pizza
Food was incredible, took a little while to get the food and they weren't busy but everyone was friendly
We love Milano's at home but their large looks like a medium. I can't imagine what a medium looks like and can't imagine how making it a little bigger increases the price over 5 dollars. Please stretch the large at least an inch and a half or reduce the price.
They have the best workers and the pizza is great
I remember one me and my family were really hungry one day and saw this restaurant and ordered and ever since then we’ve ordered every weekend
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