Pizza Hut
$ • Pizza, Chicken Wings
Hours:
3591 McKinney St, Melissa
(972) 837-2612
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Great customer service tonight.
Picked up a carry out order and when we got home, the thin crust was missing several of its toppings. Called them up, explained the situation and he offered to remake it or just add a credit.
Mistakes happen in every aspect of life, it’s how those mistakes are handled that define a business. Appreciate you guys owning up to it and taking care of it. We’ll definitely continue ordering from here. Cheers
Ratings
Menu
Hours
| Monday | 10:30AM - 11PM |
| Tuesday | 10:30AM - 11PM |
| Wednesday | 10:30AM - 11PM |
| Thursday | 10:30AM - 11PM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 11PM |
The Pizza Hut restaurant offers excellent customer service, with friendly and helpful staff ensuring orders meet high standards. The pizzas are consistently fantastic, making it a popular choice in the area. Even when mistakes happen, the team takes ownership and resolves the issue quickly, showing a commitment to customer satisfaction.
This location has received praise for its delicious pizza, with many customers considering it the "best pizza" they've tried in the area. The staff is commended for their pleasant and attentive service, even during busy times. Some customers have noted challenges, such as issues with online orders, but the employees handle these situations well. The owner may want to consider adding more staff to manage the workload better. However, the quality of the food and the dedication of the staff, especially Reba and her team, are highly valued by customers. The restaurant is also recognized for its cleanliness, contributing to a great dining experience for families.