They should really close this location. Whoever the franchisee is doesn’t care about customer service. I sat in line as the only car for 10 minutes to wait for a medium drink. There were a total of 5-8 workers in the restaurant just talking and not assisting customers. I would rather see a more productive business in this area other than this particular Sonic location.
Service: 1
Robert Ludecke
Not adjusting the overall stars, but curious why the screens in the stalls cannot be fixed. Stalls 13 & 11 have been out for several days. 12 has been out months. Service is always outstanding and this is my favorite Sonic, which is the most important factor. Just seems like tech issues are being ignored and not addressed.
Atmosphere: 3
Service: 5
Hina Isfahany
The food was hot and fresh. The peppermint chocolate shake was really tasty.. The server was really nice and confirmed our order before handing it out.
Atmosphere: 3
Food: 5
Service: 5
Christopher Miller
I have been here twice and ordered on line both times. The first time I waited 45 minutes then went to drive through. They said sorry we misplaced your order and remade it. Then it was wrong. Today I ordered on line and waited 40 minutes and still no food or drink. Extremely slow service.
Atmosphere: 2
Food: 2
Service: 1
Brandy Bounds
I’m not a fan of the food because it’s never prepared fresh. I specifically came to order a Twisted Flamingo, but the team failed to make the drink correctly—they didn’t include the cream as they should have.
Atmosphere: 3
Food: 2
Service: 2
Richard Skaliks
Man I love sonic
sixftrabbit13
After finding a long hair in my food today it might be a good idea to actually start having your people wear hair nets!! Pretty gross.
Atmosphere: 1
Food: 1
Service: 3
Kenny Abel
I ordered a route 44 drink, they must’ve forgotten the drink because the cup was full to the BRIM with ice. There was maybe a kiddies cup worth of liquid. But the mozzarella sticks were amazing. But pretty pretty please fill my cup up with less ice please 🥺🥺
Atmosphere: 1
Food: 3
Service: 1
OwlBeHappy Vlogs
The person taking our order was absolutely rude and sounded like she absolutely hated her life! She couldn’t get off the microphone fast enough. If you don’t like your job then find something else, don’t take it out on other people. The Lady that brought our drinks to us was very nice.
Atmosphere: 1
Service: 1
Colin Marker
Sonic is fast food delivered to the car. My kids like the slushes. I have cut back on soda and sugar and the menu doesn't offer much in the way of any healthy options so we rarely purchase food at Sonic.
All in all, it is a place for my kids to have sugar filled drinks and ice cream treats.
literally always get my order wrong and i order sweet tea they give me sugar water. i then ask for a new one bc that one was horrible, they come back with another sugar water. MAKE NEW SWEET TEA!!
Atmosphere: 3
Food: 1
Service: 3
Jasmine Mitchell
Visited this location at 1045 on a Saturday night. Told we had to wait for them to cook fresh tenders, which was not a problem. The fries in my son kids meal were old and seemed to be recooked in oil. My daughter tater tots in her kids meal were gummy, which let's me know they were old as well. Will drive further to Sonic in Anna next time.
Atmosphere: 3
Food: 1
Service: 2
Lance
Horrible. Took 30 minutes to get 3 kid burgers at 3:30 on a Sunday. Will never be back.
Atmosphere: 1
Food: 1
Service: 1
Josh Mlls
I pulled up and a girl was outside the drive thru rubbing her bare feet I ordered a large jalapeño popper waited 25 minutes and they forgot my ranch I could hear the employees being loud the whole playing around whoever manages that store needs to be fired
Atmosphere: 1
Food: 2
Service: 1
Caleb Bartlett
Oreo cheesecake shake came out terrible tasting, as if they put a slushee mix at the bottom of it.
The order also came out wrong, very unsatisfied. I will happily change my review if things are made right.
They should really close this location. Whoever the franchisee is doesn’t care about customer service. I sat in line as the only car for 10 minutes to wait for a medium drink. There were a total of 5-8 workers in the restaurant just talking and not assisting customers. I would rather see a more productive business in this area other than this particular Sonic location.
Service: 1
Not adjusting the overall stars, but curious why the screens in the stalls cannot be fixed. Stalls 13 & 11 have been out for several days. 12 has been out months. Service is always outstanding and this is my favorite Sonic, which is the most important factor. Just seems like tech issues are being ignored and not addressed.
Atmosphere: 3
Service: 5
The food was hot and fresh. The peppermint chocolate shake was really tasty..
The server was really nice and confirmed our order before handing it out.
Atmosphere: 3
Food: 5
Service: 5
I have been here twice and ordered on line both times. The first time I waited 45 minutes then went to drive through. They said sorry we misplaced your order and remade it. Then it was wrong. Today I ordered on line and waited 40 minutes and still no food or drink. Extremely slow service.
Atmosphere: 2
Food: 2
Service: 1
I’m not a fan of the food because it’s never prepared fresh. I specifically came to order a Twisted Flamingo, but the team failed to make the drink correctly—they didn’t include the cream as they should have.
Atmosphere: 3
Food: 2
Service: 2
Man I love sonic
After finding a long hair in my food today it might be a good idea to actually start having your people wear hair nets!! Pretty gross.
Atmosphere: 1
Food: 1
Service: 3
I ordered a route 44 drink, they must’ve forgotten the drink because the cup was full to the BRIM with ice. There was maybe a kiddies cup worth of liquid. But the mozzarella sticks were amazing. But pretty pretty please fill my cup up with less ice please 🥺🥺
Atmosphere: 1
Food: 3
Service: 1
The person taking our order was absolutely rude and sounded like she absolutely hated her life! She couldn’t get off the microphone fast enough. If you don’t like your job then find something else, don’t take it out on other people. The Lady that brought our drinks to us was very nice.
Atmosphere: 1
Service: 1
Sonic is fast food delivered to the car. My kids like the slushes. I have cut back on soda and sugar and the menu doesn't offer much in the way of any healthy options so we rarely purchase food at Sonic.
All in all, it is a place for my kids to have sugar filled drinks and ice cream treats.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
literally always get my order wrong and i order sweet tea they give me sugar water. i then ask for a new one bc that one was horrible, they come back with another sugar water. MAKE NEW SWEET TEA!!
Atmosphere: 3
Food: 1
Service: 3
Visited this location at 1045 on a Saturday night. Told we had to wait for them to cook fresh tenders, which was not a problem. The fries in my son kids meal were old and seemed to be recooked in oil. My daughter tater tots in her kids meal were gummy, which let's me know they were old as well. Will drive further to Sonic in Anna next time.
Atmosphere: 3
Food: 1
Service: 2
Horrible. Took 30 minutes to get 3 kid burgers at 3:30 on a Sunday. Will never be back.
Atmosphere: 1
Food: 1
Service: 1
I pulled up and a girl was outside the drive thru rubbing her bare feet I ordered a large jalapeño popper waited 25 minutes and they forgot my ranch I could hear the employees being loud the whole playing around whoever manages that store needs to be fired
Atmosphere: 1
Food: 2
Service: 1
Oreo cheesecake shake came out terrible tasting, as if they put a slushee mix at the bottom of it.
The order also came out wrong, very unsatisfied. I will happily change my review if things are made right.
Food: 1
Service: 3
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