My 17-year-old daughter went in to place an order, explained what was wanted clearly, and was still misunderstood because the staff didn’t speak or understand English well. When the receipt came out completely wrong, she simply asked for a refund. Instead of helping her, the employees yelled at her, refused the refund, and left a minor in tears.
To make it worse, they started talking about her in Spanish right in front of her. She may not be fluent, but she understands enough to know when she’s being talked down to.
If your staff can’t handle customer service without shouting at a teenager, or can’t communicate respectfully, that’s a huge problem. Teach your team some professionalism and maybe a little basic respect.
We won’t be back.
Tyanna Enriquez
best tacos food in town delicious highly recommend
Juan Manuel Cruz
Good chicken
Atmosphere: 5
Food: 5
Service: 5
Nayeli Amezcua
One oh the best pollos I tried I really liked good food
Joe Oilfield
Crooks. Acted like they didn’t speak English and they didn’t understand that I wanted a receipt. Charged $400 to my credit card for a plate of BBQ. Build the wall.
Alfonso Mejia
The best chicken plate for 50 miles.
Atmosphere: 3
Food: 5
Service: 5
Jesus Soto
Tasty grilled chicken, this Super Pollo trucks are a great option and this one is the latest in the west Texas as far as I know. Ribs and chicken are my favorites but they have a few other food items like ?
Atmosphere: 2
Food: 5
Service: 4
Christopher Gonzales
The food is really amazing I’m always satisfied by far the best bbq I’ve had in awhile
My 17-year-old daughter went in to place an order, explained what was wanted clearly, and was still misunderstood because the staff didn’t speak or understand English well. When the receipt came out completely wrong, she simply asked for a refund. Instead of helping her, the employees yelled at her, refused the refund, and left a minor in tears. To make it worse, they started talking about her in Spanish right in front of her. She may not be fluent, but she understands enough to know when she’s being talked down to. If your staff can’t handle customer service without shouting at a teenager, or can’t communicate respectfully, that’s a huge problem. Teach your team some professionalism and maybe a little basic respect. We won’t be back.
best tacos food in town delicious highly recommend
Good chicken
Atmosphere: 5
Food: 5
Service: 5
One oh the best pollos I tried I really liked good food
Crooks. Acted like they didn’t speak English and they didn’t understand that I wanted a receipt. Charged $400 to my credit card for a plate of BBQ. Build the wall.
The best chicken plate for 50 miles.
Atmosphere: 3
Food: 5
Service: 5
Tasty grilled chicken, this Super Pollo trucks are a great option and this one is the latest in the west Texas as far as I know. Ribs and chicken are my favorites but they have a few other food items like ?
Atmosphere: 2
Food: 5
Service: 4
The food is really amazing I’m always satisfied by far the best bbq I’ve had in awhile
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