10/10 experience with curbside and the food was still warm and good by the time it got home. Will use curbside in the future again.
Atmosphere: 5
Food: 5
Service: 5
CC
Extremely disappointed with my to-go order from this location. First, the molten lava cake came cold. Nowhere online does it say this dessert is served cold, which defeats the entire point of ordering it. It’s meant to be warm and gooey, not a refrigerated brick. At the very least, Chili’s should mention this online or give customers a heads-up during checkout.
But unfortunately, the problems didn’t stop there: ➡️ My hot chicken was packed in with the ribs, which made both dishes soggy and unappetizing. ➡️ No dressing was included for my salad. ➡️ And my street corn was completely missing from the order entirely.
When I called the restaurant to express my concerns, the manager said “That’s how we package it,” and told me that if I had an issue, I should email corporate. No apology, no solution—just pushed it off. This experience was a total letdown especially while in crutches and wanting comforting meal.
Atmosphere: 1
Food: 1
Service: 1
Celeste Conchas
I guess you have to wait for the bartender to get her bites in before helping anyone at the bar top. And the manager??? Who knows.
Atmosphere: 1
Food: 3
Service: 1
Shonda Hawkins
ROACHES!!!! Worst part of today3/13/25: visit to Chili’s Sharyland Mission Texas. Hostess at the front does not greet me until Hostess 2 arrives- I’m a party of 1 seated within a min. or so. I’m taken to a table but before I can finish my request for an alternate seat, I realize I have not been heard as the hostess has left to reconvene with others.
I waited several minutes for waitstaff (who are situated at the end of the row facing me) One finally comes over says her name -took my order. ‘A 3 for me please—coke, side salad with ranch, sirloin with butter garlic mushrooms instead of broccoli , thank you.’ ‘loaded mash?’ she says, I say ‘yes, please’
Drink comes quickly, shortly thereafter the side salad comes, I pour the ranch onto the small cup sized salad and start eating while reading my work e-mails, one bite, two, as i move for my 3rd bite - there’s a surprise- a 🪳 drenched in ranch sticking to the side of the bowl! THANKFULLY I WAS LOOKING at the bowl and not my phone!!!
I’m immediately disgusted grabbing napkins as I feel green, gagging & spitting out remnants of my most recent bite- I call for the waiter passing by, ‘excuse me sir, hello-sir, SIR???! DUDE?’, but of course he’s possibly deaf or simply just ignores me even as I shout yet again “HEY SIR”. I am sure by now the entire restaurant hears me, does anyone come over? Absolutely NOT! I don’t know maybe this is a common occurrence at this establishment maybe they’re used to it.
Since no one comes, I STAND UP, AND SHOUT, EXCUSE ME THERE’S ROACH IN MY FOOD! I show the people next to me, one goes ‘ewww’ - one hostesses starts my way looking around like she wants someone else to handle it-
No one has a sense of urgency, no one is rushing over to investigate-the remaining staff appears totally unbothered. Meanwhile my stomach is in knots because at the first mention of an insect in the middle of a restaurant it would seem to be of most urgent importance that a manager or an employee would immediately run over to mitigate the situation!
I grab my keys and just leave because what is taking so long???? and as soon as I get to my car my brain snaps ‘you should have taken a photo’, so I go back inside and my table is bare, the bowl, cup, and mountain of napkins, gone! But there are people gathered where I was sitting. The manager is called from the back and immediately asks ‘Why did you do that? Why would you shout like that?’.
‘There was a roach in my food and when I tried to get someone’s attention’- she interrupts me and says ‘No one saw a roach, we asked the people next to you, did you get a photo?’
I tell her to bring the bowl back out, it’s sticking to the side covered in ranch, I can show you, to which she quickly responds it’s in the trash. No ‘I’m sorry this happened, my apologies, are you ok?’ Let me go get it.’ Nothing. (in my mind, If it’s in the trash it should be right on top, right so go look)
Thankfully, my meal hadn’t come yet because I will never eat, drink or even use the restroom there ever again. I hope they get shut down! A ROACH! IN MY FOOD THAT I WAS EATING!!!!!OH MY GOD, I CANNOT GET THAT VISION OUT OF MY HEAD! EVERYONE WHO WORKS THERE IS GROSS AND SHOULD BE FIRED OR AT LEAST SENT BACK TO RESTAURANT MAINTENANCE CLASSES OR WHATEVER IT IS THEY DO IN THAT BUSINESS.
I’m so pissed, shaking even, & disappointed, I walked out without a photo of the roach in the bowl (everyone knows a roach when you see one and I know they saw it, they had to have seen it). I was hungry AF too as I-only had a sip of soda & a portion of my roach tainted side salad. On top of that when asked for corporate she gives me a card with the number to HER store!!! When I call thinking it’s corporate, it’s her & SHE says ‘you can google corporate but hold on let me google it’!!!! like WTAF!
Atmosphere: 1
Food: 1
Service: 1
Joe Salas
The manager were eating with her.
Atmosphere: 1
Food: 1
Service: 1
Dan Pedersen
For lunch, I ordered beef fajitas, and I was a little disappointed with the quality of the beef, which seemed rather dull. So this time only three stars. But I will be back.
Excellent place, quiet, family atmosphere, good service and excellent food
Atmosphere: 5
Food: 5
Service: 5
Noel Guzman
So I went here on my son’s recommendation. He said get the 3 for me. I honestly didn’t know what it was. I was going to get it to go for sure. When they gave me the menu I couldn’t believe they had a smash burger with fries and a starter and a drink. What!!! Yea. It was so good. Like better then any fast food joint and just as we we’re eating the commercial came on saying the same thing. Anyhow it’s very affordable I got the smashed burger with baked potato soup fries and a drink.
Atmosphere: 5
Food: 5
Service: 5
A Google User
Every SINGLE time I come to chilis and if Sam and Bri are working the bartending area I have the best experience these two are the only reason I come back!
The food was good. Staff was attentive.
Atmosphere: 5
Food: 5
Service: 5
Burban chicken never disappoints.
Atmosphere: 4
Food: 5
Service: 5
10/10 experience with curbside and the food was still warm and good by the time it got home. Will use curbside in the future again.
Atmosphere: 5
Food: 5
Service: 5
Extremely disappointed with my to-go order from this location. First, the molten lava cake came cold. Nowhere online does it say this dessert is served cold, which defeats the entire point of ordering it. It’s meant to be warm and gooey, not a refrigerated brick. At the very least, Chili’s should mention this online or give customers a heads-up during checkout.
But unfortunately, the problems didn’t stop there:
➡️ My hot chicken was packed in with the ribs, which made both dishes soggy and unappetizing.
➡️ No dressing was included for my salad.
➡️ And my street corn was completely missing from the order entirely.
When I called the restaurant to express my concerns, the manager said “That’s how we package it,” and told me that if I had an issue, I should email corporate. No apology, no solution—just pushed it off. This experience was a total letdown especially while in crutches and wanting comforting meal.
Atmosphere: 1
Food: 1
Service: 1
I guess you have to wait for the bartender to get her bites in before helping anyone at the bar top. And the manager??? Who knows.
Atmosphere: 1
Food: 3
Service: 1
ROACHES!!!! Worst part of today3/13/25: visit to Chili’s Sharyland Mission Texas. Hostess at the front does not greet me until Hostess 2 arrives- I’m a party of 1 seated within a min. or so. I’m taken to a table but before I can finish my request for an alternate seat, I realize I have not been heard as the hostess has left to reconvene with others.
I waited several minutes for waitstaff (who are situated at the end of the row facing me) One finally comes over says her name -took my order. ‘A 3 for me please—coke, side salad with ranch, sirloin with butter garlic mushrooms instead of broccoli , thank you.’ ‘loaded mash?’ she says, I say ‘yes, please’
Drink comes quickly, shortly thereafter the side salad comes, I pour the ranch onto the small cup sized salad and start eating while reading my work e-mails, one bite, two, as i move for my 3rd bite - there’s a surprise- a 🪳 drenched in ranch sticking to the side of the bowl! THANKFULLY I WAS LOOKING at the bowl and not my phone!!!
I’m immediately disgusted grabbing napkins as I feel green, gagging & spitting out remnants of my most recent bite- I call for the waiter passing by, ‘excuse me sir, hello-sir, SIR???! DUDE?’, but of course he’s possibly deaf or simply just ignores me even as I shout yet again “HEY SIR”. I am sure by now the entire restaurant hears me, does anyone come over? Absolutely NOT! I don’t know maybe this is a common occurrence at this establishment maybe they’re used to it.
Since no one comes, I STAND UP, AND SHOUT, EXCUSE ME THERE’S ROACH IN MY FOOD! I show the people next to me, one goes ‘ewww’ - one hostesses starts my way looking around like she wants someone else to handle it-
No one has a sense of urgency, no one is rushing over to investigate-the remaining staff appears totally unbothered. Meanwhile my stomach is in knots because at the first mention of an insect in the middle of a restaurant it would seem to be of most urgent importance that a manager or an employee would immediately run over to mitigate the situation!
I grab my keys and just leave because what is taking so long???? and as soon as I get to my car my brain snaps ‘you should have taken a photo’, so I go back inside and my table is bare, the bowl, cup, and mountain of napkins, gone! But there are people gathered where I was sitting. The manager is called from the back and immediately asks ‘Why did you do that? Why would you shout like that?’.
‘There was a roach in my food and when I tried to get someone’s attention’- she interrupts me and says ‘No one saw a roach, we asked the people next to you, did you get a photo?’
I tell her to bring the bowl back out, it’s sticking to the side covered in ranch, I can show you, to which she quickly responds it’s in the trash. No ‘I’m sorry this happened, my apologies, are you ok?’ Let me go get it.’ Nothing. (in my mind, If it’s in the trash it should be right on top, right so go look)
Thankfully, my meal hadn’t come yet because I will never eat, drink or even use the restroom there ever again. I hope they get shut down! A ROACH! IN MY FOOD THAT I WAS EATING!!!!!OH MY GOD, I CANNOT GET THAT VISION OUT OF MY HEAD! EVERYONE WHO WORKS THERE IS GROSS AND SHOULD BE FIRED OR AT LEAST SENT BACK TO RESTAURANT MAINTENANCE CLASSES OR WHATEVER IT IS THEY DO IN THAT BUSINESS.
I’m so pissed, shaking even, & disappointed, I walked out without a photo of the roach in the bowl (everyone knows a roach when you see one and I know they saw it, they had to have seen it). I was hungry AF too as I-only had a sip of soda & a portion of my roach tainted side salad. On top of that when asked for corporate she gives me a card with the number to HER store!!! When I call thinking it’s corporate, it’s her & SHE says ‘you can google corporate but hold on let me google it’!!!! like WTAF!
Atmosphere: 1
Food: 1
Service: 1
The manager were eating with her.
Atmosphere: 1
Food: 1
Service: 1
For lunch, I ordered beef fajitas, and I was a little disappointed with the quality of the beef, which seemed rather dull. So this time only three stars. But I will be back.
Atmosphere: 5
Food: 3
Service: 5
Excellent service
Atmosphere: 5
Food: 5
Service: 5
* food was excellent service was great 5 🌟s
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent place, quiet, family atmosphere, good service and excellent food
Atmosphere: 5
Food: 5
Service: 5
So I went here on my son’s recommendation. He said get the 3 for me. I honestly didn’t know what it was.
I was going to get it to go for sure. When they gave me the menu I couldn’t believe they had a smash burger with fries and a starter and a drink.
What!!!
Yea. It was so good. Like better then any fast food joint and just as we we’re eating the commercial came on saying the same thing.
Anyhow it’s very affordable
I got the smashed burger with baked potato soup fries and a drink.
Atmosphere: 5
Food: 5
Service: 5
Every SINGLE time I come to chilis and if Sam and Bri are working the bartending area I have the best experience these two are the only reason I come back!
Atmosphere: 5
Food: 5
Service: 5
Great bar to chill and eat good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Have awesome specials.
Atmosphere: 5
Food: 5
Service: 5
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