The food was very good ,the problem is the time to delivery the order 35 min or
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Wings, Mango Habanero
Yoselin Herrera
It was the worst experience... incomplete order... I had to return and they totally ignored me... the manager was very rude
adrian navarro
Takes more than 2 hours for you to get your order even if you pre- order an hour before getting to the location, horrible customer service
enrique leal arias
Very good
Atmosphere: 5
Food: 5
Service: 5
rosalinda castillo
Very horrible experience here at this wingstop. I ordered 50 wings and when I got home 20 were missing. I called to sort out the mix up and the manager laura said all they could do was give me 10 wings. I told her I paid for 50 and asked for a refund of the missing 20 and she said all she could do was give me credit for 10. After speaking to her and trying to explain ask to speak to someone else she proceeded to state she’s the only manager and there’s nothing else she could do. Didn’t end up going back, hopefully someone different could help me out tomorrow. Rude service and horrible communication at this location.
Atmosphere: 1
Food: 1
Service: 1
Vonn Hdz
No use in having an app that lets you know when an order is complete. Went a few minutes after my order said complete on the app. I get there and ask, and the person that attended me came back with a hesitant look telling it was not ready and it would be a few minutes. Well 15 later I’m still here and it’s taking longer than expected as I am also able to write this review. Super inconvenient especially when people plan around the supposed “estimated time”.
Atmosphere: 2
Food: 3
Service: 1
Jorge Garza
Worst experience ever I order food on the phone and when I got there they told me that the order was deleted and they took for
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings
Natasha Guerrero
Idiots. Not one ranch was included in a order. Then they want us to drive back out to the restaurant to pick up just three ranch with zero consideration that their stupidity is now going to result in an unnecessary waste of gas, and cold food due to THEIR ERROR! Then they proceed to offer a credit order for three ranch. Stupidity at its finest.
Atmosphere: 1
Food: 1
Service: 1
Paul Barba
Very unprofessional staff working here. They are not punctual with orders. The night manager Ingrid was very unprofessional. She literally hung up the phone on me while discussing the situation how the run there store. Wing Stop needs to educate there staff and change there game plan in how they process orders for customers.
Atmosphere: 1
Food: 1
Service: 1
Rosa Solis
Place was dirty. Wings were over fried and no taste. Spilled drink on floor beneath waiting bench. No one bothered to clean up. Might be they were understaffed. Plenty of customers coming in.
Really rude over the phone. Kept putting me on hold and when I went to pick up the food it was cold..
Atmosphere: 1
Food: 1
Service: 1
Kai Ammons
Never have my mobile order ready in time, even when I go 15 min late they need another 15 min …
Atmosphere: 1
Food: 1
Service: 1
Cinthia J
They worst customers service experience ever got here at 11 pm and been waiting for more then 30 minutes for my order to be taken and night manager says they stop taking orders along time ago because there too busy ! So then why even have ur doors open if u cant sell food ? Told the manager i have been trying to call since 10:30pm and she says sorry i disconnected the phone so it wouldnt ring since we are too busy. Worst experience ever !
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings
CallMeKarza
Food is ok but they always take foreeeeever to get the orders out, its always a 30+ minutes of wait for my order every time i
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Boneless Wings
Ruth Juarez
Bad customer service , Ingrid was so rude we called multiple times just to change an order and she was in a bad mood !. Never again going to that wingstop!!.
The food was very good ,the problem is the time to delivery the order 35 min or
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Wings, Mango Habanero
It was the worst experience... incomplete order... I had to return and they totally ignored me... the manager was very rude
Takes more than 2 hours for you to get your order even if you pre- order an hour before getting to the location, horrible customer service
Very good
Atmosphere: 5
Food: 5
Service: 5
Very horrible experience here at this wingstop. I ordered 50 wings and when I got home 20 were missing. I called to sort out the mix up and the manager laura said all they could do was give me 10 wings. I told her I paid for 50 and asked for a refund of the missing 20 and she said all she could do was give me credit for 10. After speaking to her and trying to explain ask to speak to someone else she proceeded to state she’s the only manager and there’s nothing else she could do. Didn’t end up going back, hopefully someone different could help me out tomorrow. Rude service and horrible communication at this location.
Atmosphere: 1
Food: 1
Service: 1
No use in having an app that lets you know when an order is complete. Went a few minutes after my order said complete on the app. I get there and ask, and the person that attended me came back with a hesitant look telling it was not ready and it would be a few minutes. Well 15 later I’m still here and it’s taking longer than expected as I am also able to write this review. Super inconvenient especially when people plan around the supposed “estimated time”.
Atmosphere: 2
Food: 3
Service: 1
Worst experience ever I order food on the phone and when I got there they told me that the order was deleted and they took for
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings
Idiots. Not one ranch was included in a order. Then they want us to drive back out to the restaurant to pick up just three ranch with zero consideration that their stupidity is now going to result in an unnecessary waste of gas, and cold food due to THEIR ERROR! Then they proceed to offer a credit order for three ranch. Stupidity at its finest.
Atmosphere: 1
Food: 1
Service: 1
Very unprofessional staff working here. They are not punctual with orders. The night manager Ingrid was very unprofessional. She literally hung up the phone on me while discussing the situation how the run there store. Wing Stop needs to educate there staff and change there game plan in how they process orders for customers.
Atmosphere: 1
Food: 1
Service: 1
Place was dirty. Wings were over fried and no taste. Spilled drink on floor beneath waiting bench. No one bothered to clean up. Might be they were understaffed. Plenty of customers coming in.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Really rude over the phone. Kept putting me on hold and when I went to pick up the food it was cold..
Atmosphere: 1
Food: 1
Service: 1
Never have my mobile order ready in time, even when I go 15 min late they need another 15 min …
Atmosphere: 1
Food: 1
Service: 1
They worst customers service experience ever got here at 11 pm and been waiting for more then 30 minutes for my order to be taken and night manager says they stop taking orders along time ago because there too busy ! So then why even have ur doors open if u cant sell food ? Told the manager i have been trying to call since 10:30pm and she says sorry i disconnected the phone so it wouldnt ring since we are too busy. Worst experience ever !
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings
Food is ok but they always take foreeeeever to get the orders out, its always a 30+ minutes of wait for my order every time i
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Boneless Wings
Bad customer service , Ingrid was so rude we called multiple times just to change an order and she was in a bad mood !. Never again going to that wingstop!!.