I've gone to the location in mont belvieu texas on eagle drive, a few times month's apart and every single time there's an issue. I will NO LONGER GO TO THIS LOCATION! I called in an order on Sunday 11-24-24 telling the young man I wanted a large pizza with everything on it, he repeated large supreme,, I said yes large pizza with everything loaded I want everything. Then I asked for a personal pan pizza with everything except for olives and mushrooms. I don't know what the problem was, he kept saying so what do you want on personal pan, again I said everything but olives and mushrooms. This went on for a few minutes. So I told him never mind. Just give me the large pizza with everything loaded. So I go to pickup my pizza and there's hardly any toppings on it with the one's that were put on it. I asked the lady checking me out this is a large with all toppings on it? She said this is a supreme, she said if you want everything you need to ask for Super Supreme. What the hell if I call and tell you I want a pizza with everything fully loaded, shouldn't you tell me what pizza it is. So she told the guy to add the missing toppings and run it through the cooker again, he added about 6 pieces of age topping which was ham and black olives, when I questioned him about the toppings he said that was all of them. I guess now days expectations shouldn't be so high on anything, Customer service,, quality of food and amount of food receive. One thing is for sure you will PAY for what you DON'T RECEIVE! Kindness, good with proper amounts food that you pay for. Remember you chose the job, no one forced you to work at this establishment and you need to learn what your job is and what's required for it. Otherwise move on because someone else will surely be glad to have your job.
Atmosphere: 1
Food: 2
Service: 1
Matthew Bass
Ordered “WELL DONE” thin crust pizza, received standard done if that. Don’t understand why customer based business can’t accomplish a request from a customer. I wonder why places go out of business.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Thin Crust Pizza
Donna McDaniel
Great service! Great pizza!
Atmosphere: 5
Food: 5
Service: 5
fredy perea casas
Very good product.
Caleb Ray
I’ve never been too much of a fan of Pizza Hut, but their food isn’t bad. I have always liked their service and dessert more than any other pizza restaurant in the area.
My mom will only eat Pizza Hut so I did not have a choice. I enjoy their pizza, but it was $80 for 2 medium pizzas and a cookie ($90 with tip). That is insane, especially knowing the pizza markup having family in the restaurant/pizza business.
Atmosphere: 3
Food: 4
Service: 4
Cliff Sedtal
Spend 50 on pizza & pizza hut wants you to pay for red pepper!!! Smh ridiculous. Time to find a new pizza place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lover's Pizza
texas tastes
It’s consistently good hot pizza. It is usually ready when they say it will be for pickup.
If they mess up, which is rarely, they always fix it. The owners are very nice and accommodating.
Been ordering here for over 10 years. Very convenient location for pickup.
Atmosphere: 4
Food: 4
Service: 5
Heather Cundiff
Kid-friendliness: Yes its kid Friendly
Wheelchair accessibility: Yes its wheelchair accessibility
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Dinner Box with 3 Pizzas
SAM A.
Sometimes I like this pizza hut. However, it depends on who is working. The manager is great …..but the young, ever changing staff are inconsistent.
The nicest manager and great pizza is standard! They have great quality, wonderful service, and I have always left with a smile because of it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Don mcdaniel
Great service, friendly
Atmosphere: 5
Food: 5
Service: 5
Trey Baylor
All I can say is wow. Pizza Hut has always delivered to my neighborhood. Now they won’t deliver. We are 4.9 miles away. Totally pathetic. Luckily I was able to get another location 7 miles from us to deliver. Do not use this location for your pizza. They are horrible. Terrible customer service and very rude.
Mark Ibarra
This Pizza Hut has provided quick and good service to me. There were even times where they messed up an order (one was the pizza hut employees accidentally and one was me since I ordered on the app), they were very understanding that they gave me the wrong pizza completely free and they took care of my orders at no additional charge. I also order their wings but only once did the wings taste odd. Otherwise great service
I use this Pizza Hut frequently, and their pizzas are very good. The people working are always friendly, and do a great job at getting the pizzas out for their customers.
Vegetarian options: You have the options to choose mushrooms, cheeses, ect…
I've gone to the location in mont belvieu texas on eagle drive, a few times month's apart and every single time there's an issue. I will NO LONGER GO TO THIS LOCATION! I called in an order on Sunday 11-24-24 telling the young man I wanted a large pizza with everything on it, he repeated large supreme,, I said yes large pizza with everything loaded I want everything. Then I asked for a personal pan pizza with everything except for olives and mushrooms. I don't know what the problem was, he kept saying so what do you want on personal pan, again I said everything but olives and mushrooms. This went on for a few minutes. So I told him never mind. Just give me the large pizza with everything loaded. So I go to pickup my pizza and there's hardly any toppings on it with the one's that were put on it. I asked the lady checking me out this is a large with all toppings on it? She said this is a supreme, she said if you want everything you need to ask for Super Supreme. What the hell if I call and tell you I want a pizza with everything fully loaded, shouldn't you tell me what pizza it is. So she told the guy to add the missing toppings and run it through the cooker again, he added about 6 pieces of age topping which was ham and black olives, when I questioned him about the toppings he said that was all of them. I guess now days expectations shouldn't be so high on anything, Customer service,, quality of food and amount of food receive. One thing is for sure you will PAY for what you DON'T RECEIVE! Kindness, good with proper amounts food that you pay for. Remember you chose the job, no one forced you to work at this establishment and you need to learn what your job is and what's required for it. Otherwise move on because someone else will surely be glad to have your job.
Atmosphere: 1
Food: 2
Service: 1
Ordered “WELL DONE” thin crust pizza, received standard done if that. Don’t understand why customer based business can’t accomplish a request from a customer. I wonder why places go out of business.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Thin Crust Pizza
Great service! Great pizza!
Atmosphere: 5
Food: 5
Service: 5
Very good product.
I’ve never been too much of a fan of Pizza Hut, but their food isn’t bad. I have always liked their service and dessert more than any other pizza restaurant in the area.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Ultimate Chocolate Chip Cookie, Triple Chocolate Brownie, Thin Crust Pizza
My mom will only eat Pizza Hut so I did not have a choice. I enjoy their pizza, but it was $80 for 2 medium pizzas and a cookie ($90 with tip). That is insane, especially knowing the pizza markup having family in the restaurant/pizza business.
Atmosphere: 3
Food: 4
Service: 4
Spend 50 on pizza & pizza hut wants you to pay for red pepper!!! Smh ridiculous. Time to find a new pizza place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lover's Pizza
It’s consistently good hot pizza. It is usually ready when they say it will be for pickup.
If they mess up, which is rarely, they always fix it. The owners are very nice and accommodating.
Been ordering here for over 10 years. Very convenient location for pickup.
Atmosphere: 4
Food: 4
Service: 5
Kid-friendliness: Yes its kid Friendly
Wheelchair accessibility: Yes its wheelchair accessibility
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Dinner Box with 3 Pizzas
Sometimes I like this pizza hut. However, it depends on who is working. The manager is great …..but the young, ever changing staff are inconsistent.
Atmosphere: 4
Food: 2
Service: 5
Restaurantji Recommends
The nicest manager and great pizza is standard! They have great quality, wonderful service, and I have always left with a smile because of it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Great service, friendly
Atmosphere: 5
Food: 5
Service: 5
All I can say is wow. Pizza Hut has always delivered to my neighborhood. Now they won’t deliver. We are 4.9 miles away. Totally pathetic. Luckily I was able to get another location 7 miles from us to deliver. Do not use this location for your pizza. They are horrible. Terrible customer service and very rude.
This Pizza Hut has provided quick and good service to me. There were even times where they messed up an order (one was the pizza hut employees accidentally and one was me since I ordered on the app), they were very understanding that they gave me the wrong pizza completely free and they took care of my orders at no additional charge.
I also order their wings but only once did the wings taste odd. Otherwise great service
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Triple Chocolate Brownie, Meat Lovers Pizza, Traditional Wings, Cheese Sticks, Pepperoni Pizza
I use this Pizza Hut frequently, and their pizzas are very good. The people working are always friendly, and do a great job at getting the pizzas out for their customers.
Vegetarian options: You have the options to choose mushrooms, cheeses, ect…
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza, Cheese Sticks, Cheese Pizza, Hawaiian Chicken Pizza
Loading...