The most extremely disappointing experience I had at this Burger King location involving an employee named Madison. I had paid for extra sauces with my order, and when I politely asked for them, she appeared visibly irritated. To make matters worse, my 16-piece nugget was missing from the order, so I went inside to have it corrected. I stood at the counter for approximately 5–7 minutes without any acknowledgment, even after saying “excuse me.” Instead of assisting me, Madison responded that she was “busy tending to actual customers,” which was both disrespectful and unprofessional. While I was quietly speaking to my husband about how rude the interaction had been, she then escalated the situation further by saying, “we can keep running our mouth.” When I spoke to the assistant manager, Claudia, she attempted to excuse Madison’s behavior by saying she was the only one taking orders and was already having a “really bad day.” While I can understand that fast-paced environments can be stressful, that does not justify rudeness or hostility toward paying customers simply trying to receive what they ordered. This level of service was completely unacceptable, and I sincerely hope this issue is addressed appropriately so that no other customers are treated this way.
Barbara Guth
This was the nastiest fried chicken sandwich I've ever had in my life. The lady at the drive thru was very pleasant though.
Food: 1
Service: 4
Tracey Kellough
Waited in the drive - thru lane for 30 MINUTES. At first, I gave them grace because I thought it could be a difficult customer. Nope, it was the service. EACH car had an excruciating long wait for what is supposed to be “fast-food”. Management needs to address this.
Service: 1
its yaboi
Ordered a bacon cheeseburger with no ketchup, no pickles, and a fry through the app. Was told to pull up past the window even though I was the only car in the line. Received my food after a few minutes. Didn’t think to check the food before I got home. Took a bite of my burger and what do you know, there are TWO GIANT PICKLES AND A PUDDLE OF KETCHUP on my burger. I guess we just give whatever we want to the customers now. Y’all probably didn’t even bother looking past the item name. Do better.
Atmosphere: 1
Food: 1
Service: 2
B J
Worst place on Earth!!!!!!!!!!!
Nolan D. Dunlap
We had horrible service here. After the long wait. We paid drove up and checked the bags. We found that half our order had not been filled . They are very unprofessional. Also went here the other morning it was an hour past opening and the lobby was sill locked
Atmosphere: 1
Food: 1
Service: 1
Jonathan Olbert
Waited in the drive though for 10 minutes, no one answered the speaker or came ti the window. Employees were inside but no one would answer the phone when I called or come to the window when I pulled up….. Burger King must not be 24 hours like advertised, or the employees are lazy.
Atmosphere: 1
Food: 1
Service: 1
Mariano Quintana
The food is very delicious and the service was very fast and friendly.
Atmosphere: 4
Food: 4
Service: 4
Esteban Bravo
Excellent 😃
Atmosphere: 5
Food: 5
Service: 5
Amy Ray
Ordered on the app and picked up in drive thru. Food was fresh. Order was correct.( I had customized everything almost) Amazing service. Friendly staff.
Went to Burger King today and I’m super disappointed with the Service we were trying to get our food today, but the employees were very rude and told us we had to come in the order we sat in the line 20 to 30 minutes it was so bad the manger had to come and take our order The food was OK, but it didn’t have enough flavor next time we’re going to McDonald’s
Atmosphere: 3
Service: 1
Carolyn Fitzgerald
Drive through was fast. Our order was correct and hot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Burger, French Fries
Michelle Martinez
The pickle fried were missing the pickle part. Don't waste your money this. Horrible! The whopper jr was trash too. The bun was so stale and tough. The burger patty was hard and dry. Even with the ketchup and mayo. Took forever to get the order which makes no sense cause it tasted like it had been there all day.
Food: 1
Service: 2
Spryte the Emcee Mary Kay
Drive thru IS OPEN 24hours. The dining room closes 10pm to 7am. The hours are incorrect online.
The most extremely disappointing experience I had at this Burger King location involving an employee named Madison. I had paid for extra sauces with my order, and when I politely asked for them, she appeared visibly irritated. To make matters worse, my 16-piece nugget was missing from the order, so I went inside to have it corrected. I stood at the counter for approximately 5–7 minutes without any acknowledgment, even after saying “excuse me.” Instead of assisting me, Madison responded that she was “busy tending to actual customers,” which was both disrespectful and unprofessional. While I was quietly speaking to my husband about how rude the interaction had been, she then escalated the situation further by saying, “we can keep running our mouth.” When I spoke to the assistant manager, Claudia, she attempted to excuse Madison’s behavior by saying she was the only one taking orders and was already having a “really bad day.” While I can understand that fast-paced environments can be stressful, that does not justify rudeness or hostility toward paying customers simply trying to receive what they ordered. This level of service was completely unacceptable, and I sincerely hope this issue is addressed appropriately so that no other customers are treated this way.
This was the nastiest fried chicken sandwich I've ever had in my life. The lady at the drive thru was very pleasant though.
Food: 1
Service: 4
Waited in the drive - thru lane for 30 MINUTES. At first, I gave them grace because I thought it could be a difficult customer. Nope, it was the service. EACH car had an excruciating long wait for what is supposed to be “fast-food”. Management needs to address this.
Service: 1
Ordered a bacon cheeseburger with no ketchup, no pickles, and a fry through the app. Was told to pull up past the window even though I was the only car in the line. Received my food after a few minutes. Didn’t think to check the food before I got home. Took a bite of my burger and what do you know, there are TWO GIANT PICKLES AND A PUDDLE OF KETCHUP on my burger. I guess we just give whatever we want to the customers now. Y’all probably didn’t even bother looking past the item name. Do better.
Atmosphere: 1
Food: 1
Service: 2
Worst place on Earth!!!!!!!!!!!
We had horrible service here. After the long wait. We paid drove up and checked the bags. We found that half our order had not been filled . They are very unprofessional. Also went here the other morning it was an hour past opening and the lobby was sill locked
Atmosphere: 1
Food: 1
Service: 1
Waited in the drive though for 10 minutes, no one answered the speaker or came ti the window. Employees were inside but no one would answer the phone when I called or come to the window when I pulled up….. Burger King must not be 24 hours like advertised, or the employees are lazy.
Atmosphere: 1
Food: 1
Service: 1
The food is very delicious and the service was very fast and friendly.
Atmosphere: 4
Food: 4
Service: 4
Excellent 😃
Atmosphere: 5
Food: 5
Service: 5
Ordered on the app and picked up in drive thru. Food was fresh. Order was correct.( I had customized everything almost) Amazing service. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Burger, Impossible Whopper, Chicken Fries, Nuggets, Whopper, Double Whopper, French Fries, Chicken Nuggets, Whopper Jr, BK Chicken Fries
Restaurantji Recommends
Went to Burger King today and I’m super disappointed with the Service we were trying to get our food today, but the employees were very rude and told us we had to come in the order we sat in the line 20 to 30 minutes it was so bad the manger had to come and take our order The food was OK, but it didn’t have enough flavor next time we’re going to McDonald’s
Atmosphere: 3
Service: 1
Drive through was fast. Our order was correct and hot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Burger, French Fries
The pickle fried were missing the pickle part. Don't waste your money this. Horrible! The whopper jr was trash too. The bun was so stale and tough. The burger patty was hard and dry. Even with the ketchup and mayo. Took forever to get the order which makes no sense cause it tasted like it had been there all day.
Food: 1
Service: 2
Drive thru IS OPEN 24hours. The dining room closes 10pm to 7am.
The hours are incorrect online.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Chicken Fries, Whopper
great, cheap, fast, close and always taste great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Burger, Chicken Fries, Nuggets, Whopper, French Fries, Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
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