Chili's Grill & Bar

A nice place to eat with decent food. I've never had an issue.

Atmosphere: 3

Food: 4

Service: 3

I can't rate their food or atmosphere because we walked in and were never greeted or seated. After nobody even acknowledged our presence for a few minutes we decided to leave. It wasn't even busy and there were plenty of servers in sight. Perhaps they aren't allowed to seat customers and leave that for the host/hostess, but a guest should never be left unrecognized. They not only lost my business for this date night but for all subsequent date nights.

Service: 1

My husband and Iwent
last Saturday and it took an hour before we could even order our food. The bartender was super busy …There was no help for her!! that’s management fault she had no help. She was trying to service a full bar. I ordered a glass of water how to get our own utensils. Finally our appetizer came out we did eat so we sat there and sat there to order our main entrée and no one ever took our order, so we just got up and left. We did pay for the appetizers and the beer was completely out. My husband wanted a Coors and they had none that is management fault!. The bartender was super nice, but she could not handle a full bar of people no manager standing around seeing what was going on. This is ridiculous. You don’t run a place of business like this.!! It’s our only Chili’s and we try to visit there often, but I will not go back until things change. !!! MANAGEMENT!!!!

Slow Service and not followed up with to see if anything was needed. Food took way too long and two out of three orders were wrong and did not taste good either. Won't be back to this location. The one in Sulfer Springs is great.

Atmosphere: 1

Food: 1

Service: 1

Simone was our waitress this evening and she was super helpful. We were tired and hungry and had been traveling. She helped us find what we w were looking for. We had a complicated order and it was 100% right. Drinks were refilled promptly. Appetizer was out fast. Just a overall wonderful experience.

Atmosphere: 5

Food: 5

Service: 5

Need to serve Bloody Mary on menu

Dined in (11/28/25) with a party of five. Two adults, two teens, and a toddler. The hostess met us at the door and made conversation about Spiderman because our son was wearing a Spiderman beanie. She observed how many were in our party , gathered our menus, and showed us to our seats. The server was a young male (so sorry I cannot recall his name). We were greeted with a smile and ordered our drinks. He offered appetizers. We wanted queso but they were out. He did apologize and recommended other options. Very nice and knowledgeable of the menu items and listened to our order patiently. He refilled drinks without having to ask and our food was served in a timely manner. All orders were received and correct.The atmosphere was quiet and calm. We were the loudest ones there lol. The manager even greeted us. When they found out it was my birthday they gave me the lava cake with ice cream. Very nice staff and excellent service. Everyone was competent and most importantly NICE. I have enjoyed every experience with them and will continue to dine there in the future.

Atmosphere: 5

Food: 5

Service: 5

Rude bartender watched a girl wait for 20 min for a door dash order befor she was even noticed. Drink sat at bar for 15 min before brought to me

Atmosphere: 1

Food: 1

Service: 1

Server didnt clarify the order and we ended up with 2 appetizers and our steaks were swapped. He did mention that it was his third day.

Atmosphere: 2

Food: 2

Service: 2

I wish there was a zero star! My sister and I wanted to eat dinner there but we ended up leaving. They sat us quickly but after 10 minutes with nothing, not even water we left. It wasn't busy, there were 3 wait staff standing around talking and we even heard them trying to figure out who our table belonged to. The table behind my sister was waving their hands around teying to get help. They were terrible! I guess they didn't need my tip & I can tip very well.

Service: 1

Staff welcomed us as we walked in the door. Everything was clean and well put together. The food came out perfectly and the service was great! Very impressed with the entire experience!

Atmosphere: 5

Food: 5

Service: 5

Fry's were awful

Atmosphere: 5

Food: 4

Service: 5

Our server Zachary was the best!!

Atmosphere: 5

Food: 5

Service: 5

Nice restaurant, friendly staff

Atmosphere: 4

Food: 4

Service: 4

Chillis staff are doing a great job making the place shine.

Atmosphere: 5

Food: 4

Service: 5