They are very backend aware but pay no attention to customers out front. If you want their attention use the kiosk or the drive through
Atmosphere: 3
Food: 4
Service: 2
Adam Ardis
McDonald's drive through failed me yet again. I ordered 3 steak bagels and saw 3 bagels in the bag that was tossed me. Once I drove 20 minutes to home is when I realized my meal was not what I ordered. I was really looking forward to a steak bagel and when I unwrapped them, I got 3 bacons.
It is such a disappointment that I actually thought McDonalds could have gotten my order right. Shame on me for giving them another chance and thinking this time would be different.
Atmosphere: 1
Food: 1
Service: 1
Abby
Went there with my grandparents and two brothers. Got 3 McDoubles and ALL PLAIN,but my brothers and grandpas had everything on it. We asked for two sprites and got three and didn’t get our Diet Coke. Horrible service the lady was very rude. Grabbed the number off our table very angrily after we had gotten her to fix our messed up stuff. Horrible never going there again.
Atmosphere: 1
Food: 2
Service: 1
Amy Proctor
My family was leaving our sins bB game in Campbell when we went through the drive through to het something to eat as we lived over an hour away. The lady at the window was not pleasant as well, she left items out of our bag. I couldn't get my husband to turn around, therefore I called and spoke to the manager, I believe Sonya was her name. She said that she would get us a gift card in the mail. To ky surprise, today she showed up and gave it to me personally since she goes to church not far from our home. That was the sweetest jester. Thank-you
Ramon Rios
Today, on December 18, 2025, I went to pick up an order, and while I was waiting, I placed another order. An employee—I wish I knew her name—was very rude. She told her coworker that she shouldn't put everything in one order, since it's ultimately the company's business. They have no manners, and if they have that kind of bad attitude, why do they even work? I thought about talking to the store manager, but she's also rude and ill-mannered. It would have been a waste of time to talk to the store manager if they're all equally irresponsible and have such a bad attitude toward customers. I'm thinking of never going back to that store on Jefferson Ave. in Mount Pleasant, TX. It's a shame because there are good people there too. I'm sorry, but I can't tolerate bad attitudes and mediocrity.
Atmosphere: 1
Food: 1
Service: 1
A'lelia Brown
Had hair and my food and was refused a refund
Atmosphere: 1
Food: 1
Service: 1
Jose mendoza
This place is good..i go there every morning for coffee and sausage mc muffing..very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Tinajg1968
Food was good, somewhat expensive, forgot a burger in my order
Atmosphere: 5
Food: 5
Service: 4
Kimberley
Very friendly and very fast .. food was delicious and hot
I did the drive through just to get a chocolate shake. Service was quick and the shake tasted great!
Food: 5
Service: 5
Dolan Butler
Amazing food, amazing customer service
Atmosphere: 5
Food: 5
Service: 5
Shanna Knight
Our McFlurries were about 2/3 full and poorly mixed
Food: 1
Eddie Menard
not a very good experience, and the service was the worst i’ve had in a while. general manager was very rude and disrespectful, which is never a good sign for the staff.
Atmosphere: 4
Food: 3
Service: 1
leslie mejia
This was honestly the ugliest customer service I’ve ever experienced at a McDonald’s. Every single employee I dealt with was rude, disrespectful, and unprofessional. They acted like helping customers was a bother to them. I’ve never been treated this poorly at any McDonald’s before — definitely won’t be coming back to this location. Looks like every review says the same thing. SITUATION NEEDS TO BE ADDRESSED
They are very backend aware but pay no attention to customers out front. If you want their attention use the kiosk or the drive through
Atmosphere: 3
Food: 4
Service: 2
McDonald's drive through failed me yet again. I ordered 3 steak bagels and saw 3 bagels in the bag that was tossed me. Once I drove 20 minutes to home is when I realized my meal was not what I ordered. I was really looking forward to a steak bagel and when I unwrapped them, I got 3 bacons.
It is such a disappointment that I actually thought McDonalds could have gotten my order right. Shame on me for giving them another chance and thinking this time would be different.
Atmosphere: 1
Food: 1
Service: 1
Went there with my grandparents and two brothers. Got 3 McDoubles and ALL PLAIN,but my brothers and grandpas had everything on it. We asked for two sprites and got three and didn’t get our Diet Coke. Horrible service the lady was very rude. Grabbed the number off our table very angrily after we had gotten her to fix our messed up stuff. Horrible never going there again.
Atmosphere: 1
Food: 2
Service: 1
My family was leaving our sins bB game in Campbell when we went through the drive through to het something to eat as we lived over an hour away. The lady at the window was not pleasant as well, she left items out of our bag. I couldn't get my husband to turn around, therefore I called and spoke to the manager, I believe Sonya was her name. She said that she would get us a gift card in the mail. To ky surprise, today she showed up and gave it to me personally since she goes to church not far from our home. That was the sweetest jester. Thank-you
Today, on December 18, 2025, I went to pick up an order, and while I was waiting, I placed another order. An employee—I wish I knew her name—was very rude. She told her coworker that she shouldn't put everything in one order, since it's ultimately the company's business. They have no manners, and if they have that kind of bad attitude, why do they even work? I thought about talking to the store manager, but she's also rude and ill-mannered. It would have been a waste of time to talk to the store manager if they're all equally irresponsible and have such a bad attitude toward customers. I'm thinking of never going back to that store on Jefferson Ave. in Mount Pleasant, TX. It's a shame because there are good people there too. I'm sorry, but I can't tolerate bad attitudes and mediocrity.
Atmosphere: 1
Food: 1
Service: 1
Had hair and my food and was refused a refund
Atmosphere: 1
Food: 1
Service: 1
This place is good..i go there every morning for coffee and sausage mc muffing..very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Food was good, somewhat expensive, forgot a burger in my order
Atmosphere: 5
Food: 5
Service: 4
Very friendly and very fast .. food was delicious and hot
Atmosphere: 5
Food: 5
Service: 5
Not sure they know how to make plain lattes Lol
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
I did the drive through just to get a chocolate shake. Service was quick and the shake tasted great!
Food: 5
Service: 5
Amazing food, amazing customer service
Atmosphere: 5
Food: 5
Service: 5
Our McFlurries were about 2/3 full and poorly mixed
Food: 1
not a very good experience, and the service was the worst i’ve had in a while. general manager was very rude and disrespectful, which is never a good sign for the staff.
Atmosphere: 4
Food: 3
Service: 1
This was honestly the ugliest customer service I’ve ever experienced at a McDonald’s. Every single employee I dealt with was rude, disrespectful, and unprofessional. They acted like helping customers was a bother to them. I’ve never been treated this poorly at any McDonald’s before — definitely won’t be coming back to this location. Looks like every review says the same thing. SITUATION NEEDS TO BE ADDRESSED
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