Baskin-Robbins

Disappointed in our experience. My young son asked for chocolate and was given something with large almonds in it. We didn't notice until we got to the car, so I was unable to request a change. I got the chocolate chip cookie dough flavor and it had not a single cookie dough chunk :( we paid nearly $20 for 3 ice creams, 2 of which were just a single scoop in a cup. This was meant to be a special treat and ended up expensive and not what we ordered. Safe to say we will definitely go somewhere else next time!

Got the sugar free ice cream
Really good but I paid over $4.00 for half a scoop.
$9 bucks for 2 single scoops. Not worth it.

They don’t have lemon custard, the only good flavor

Atmosphere: 1

Food: 1

Service: 1

They don’t have lemon custard, the only good flavor

Atmosphere: 1

Food: 1

Service: 1

They don’t have lemon custard, the only good flavor

Atmosphere: 1

Food: 1

Service: 1

It's sad that a store I've rated highly is such a disappointment. The service & quality received in person is very different than the service & quality received when you place an online pickup or delivery order. I have ordered in person at this store & I always get great service with quality & quantity of ice cream I pay for; however, the same cannot be said for orders placed for pick up or delivery. I have placed several orders thinking maybe it was a one time or rare occurrence, but it is a regular issue. I can choose to go to other ice cream places, but am a loyal customer & sadly they have lost my loyalty. I wish I had taken a picture of the ice cream I've received when ordering in the store vs what I receive when we're not in store. You definitely receive a noticeable difference in the amount of ice cream, when you're not ordering in person. As you can see in the pictures, normally you could see the scoops of ice cream with the lid on.

Food: 1

Service: 1

Lots of ice cream to choose from and a good amount of seating. Don’t forget about family night on Tuesday!

Very good

Atmosphere: 5

Service: 5

The staff is very nice

Atmosphere: 5

Food: 5

Service: 5

Two young ladies running the shop Monday night. I found a hair in my ice cream. Returned it for a new one. And as they were putting new ice cream in a cone, I heard them giggling and being very rude. I asked very politely “what is so funny”? They said in a very rude way”it was funny”! I was very caught off guard with this and I hope they get fired

We came to Baskin Robbins.The ice cream was delicious, but the customer service was very rude.

Atmosphere: 5

Food: 5

Service: 1

Ordered a banana split through Uber Eats. It came with half scoops of ice cream. Will not order again

Atmosphere: 1

Food: 1

Service: 1

Friendly and courteous staff!

Atmosphere: 5

Food: 5

Service: 5

Colt went above and beyond to make sure I had a wonderful first visit! He was kind, friendly, attentive, and very knowledgeable. He was very sanitary. After checking out a customer, he used hand sanitizer, then slid on a pair of new gloves before filling my bag with chocolates. The chocolates were fresh and amazing! This is definitely my new spot for delicious snacks!

Awesome service! Staff were friendly even though it was just before closing time. Plenty of flavors with good quality and they also make milkshakes with any ice cream flavor. Been coming here for many years