Ok. I’m trying my best to give them the benefit of the doubt. But I’ve been trying to give them second chances. Weekly, I come here for coffee and some sort of sandwich. Maybe my expectations are high because in Chicago, the Dunkin is extremely efficient. But let me tell you, I’m writing this review as I sit in the drive through lane. (And I’m not a fast typer on my phone). I’ve already put in my mobile order.It’s 830a and the line is around the building. And it’s not moving.The past weeks coming here, there has never been the same person taking my order or given me my food.I’m still in line.What else can I say? I like to torture myself at least once a week because their coffee is the best. But, idk if I can continue doing this to myself.It’s now 840 and I still have not been able to “order”.Cars behind me have left.Still haven’t moved.….So yeah. If it is a weekday morning, avoid this Dunkin unless you have 20+ mins to spare.
Food: 3
Service: 1
Zayan S
Where do I start.I've been a regular for over a year maybe four actually I haven't been counting. Every single day I step foot into that building expecting some early morning breakfast. Nothing butters my biscuits more than a hot chocolate frosted donut at 6:00 a.m. I didn't always mind the environment, but recently all of the employees have changed... and not in a good way. Over the past month, every single time I step foot into that building I feel my brain cells deteriorating by the moment. It's gradually less clean, it's less good, and every single day I'm treated more and more disrespectfully. The managers, the workers, even the people just cleaning the tables look at me like I'm carrying a shank. When I walk up to the counter expecting something to start my day right before I get to work, I feel like I'm about to get shot before I order. Sometimes before I get in my car to go to duncan, I make a little prayer that nobody's mean to me in that building. I would 100% recommend this place if you plan on offing yourself within the next 7 days. This is the type of place I would wish on my worst enemy.
Atmosphere: 1
Food: 2
Service: 1
Salvador Ruvalcaba
Kids loved their
Atmosphere: 5
Food: 5
Service: 5
Jenny Karlovetz
Went to Dunkin' DONUTS for donuts. They were out. Not one donut in the place. They then had an ugly attitude with me when I acted surprised. We sat in the drive through for 15 minutes only to finally order and be told no donuts. Wild.
Atmosphere: 1
Food: 1
Service: 1
Layla J
worst dunkin in DFW got my entire order wrong didn’t receive any change. got greeted with a “can i help you” like yeah i’m obviously here to be assisted?? They got my whole coffee wrong and the worker that was at the window looked like a deer in the headlights so i just left. such an embarrassing way to have your establishment. do better
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Karla Paz
Made an online order! I chose to pick up at the drive through and as we got close, the shop was VERY popular and busy, got down and entered the shop rather than at the drive through hence the line didn’t move for a solid 10+ minutes. Ratings only based on this takeout/online order and the fact that they didn’t have butter pecan ?. My iced coffee could’ve used more milk but I didn’t make it and people aren’t mind readers lol all else went well! Got the everything bagel sandwich & that tasted good! Could use some sort of sauce or something but it was a great price.Dietary restrictions: Non-Dairy milk alternatives
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Donuts
Amanda Hooser
Watched two employees argue instead of pouring cold brew in a glass and hand it to me. Donuts were stale, tasted awful. Place is trash.
Atmosphere: 1
Food: 1
Service: 1
Samjad Abdul Azeez
Used to be very good, but service level has gone down drastically over the last couple of months. Evenfora coffee, we have to wait for 10 minutes.
Atmosphere: 1
Food: 1
Service: 1
Julie Ferguson
I have had nothing but good experiences here. I've ordered nearly 10 dozen donuts for schools on multiple occasions, and they have been amazing getting them ready as soon as they open. The staff here has always been very nice and helpful. It is always clean and stocked when I go in. I really love Dunkin! I highly recommend Dunkin Donuts as well as this location.Parking: Never had an issue finding a spot.Kid-friendliness: Very kid friendly
DO NOT ORDER DOORDASH FROM HERE !!!SPENT OVER 50 DOLLARS AND EVERYTHING WAS MEESED UP ! DOORDASH FAULT ?? NO, IT WAS DD !! DID NOT GET A DAMN THING RIGHT ON WHAT I ORDERED!!!!!! THEY DONT EVEN DESERVE A HALF OF STAR
Skip this place!! Absolutely the worst most uncoordinated Dunkin’ location. The staff can’t fill a simple dozen donuts and 2 coffees. Start your day somewhere else. Terrible!!
Service: 1
PEGGY PITT
Ordered a dz glazed donuts. Got home and had a dz assorted. Don't even like most of the assorted. Waste of my time and $13.97.
Atmosphere: 4
Food: 4
Service: 4
Toryn Newton
This Dunkin is terrible, just drive the extra 20 mins and go to the one in
Atmosphere: 1
Food: 2
Service: 1
Ahmed Malik
Every employee working was clearly hating their lives. Not a single person knew what to do. From ordering, to making the drinks, to making the food…. Everyone is
Ok. I’m trying my best to give them the benefit of the doubt. But I’ve been trying to give them second chances. Weekly, I come here for coffee and some sort of sandwich. Maybe my expectations are high because in Chicago, the Dunkin is extremely efficient. But let me tell you, I’m writing this review as I sit in the drive through lane. (And I’m not a fast typer on my phone). I’ve already put in my mobile order.It’s 830a and the line is around the building. And it’s not moving.The past weeks coming here, there has never been the same person taking my order or given me my food.I’m still in line.What else can I say? I like to torture myself at least once a week because their coffee is the best. But, idk if I can continue doing this to myself.It’s now 840 and I still have not been able to “order”.Cars behind me have left.Still haven’t moved.….So yeah. If it is a weekday morning, avoid this Dunkin unless you have 20+ mins to spare.
Food: 3
Service: 1
Where do I start.I've been a regular for over a year maybe four actually I haven't been counting. Every single day I step foot into that building expecting some early morning breakfast. Nothing butters my biscuits more than a hot chocolate frosted donut at 6:00 a.m. I didn't always mind the environment, but recently all of the employees have changed... and not in a good way. Over the past month, every single time I step foot into that building I feel my brain cells deteriorating by the moment. It's gradually less clean, it's less good, and every single day I'm treated more and more disrespectfully. The managers, the workers, even the people just cleaning the tables look at me like I'm carrying a shank. When I walk up to the counter expecting something to start my day right before I get to work, I feel like I'm about to get shot before I order. Sometimes before I get in my car to go to duncan, I make a little prayer that nobody's mean to me in that building. I would 100% recommend this place if you plan on offing yourself within the next 7 days. This is the type of place I would wish on my worst enemy.
Atmosphere: 1
Food: 2
Service: 1
Kids loved their
Atmosphere: 5
Food: 5
Service: 5
Went to Dunkin' DONUTS for donuts. They were out. Not one donut in the place. They then had an ugly attitude with me when I acted surprised. We sat in the drive through for 15 minutes only to finally order and be told no donuts. Wild.
Atmosphere: 1
Food: 1
Service: 1
worst dunkin in DFW got my entire order wrong didn’t receive any change. got greeted with a “can i help you” like yeah i’m obviously here to be assisted?? They got my whole coffee wrong and the worker that was at the window looked like a deer in the headlights so i just left. such an embarrassing way to have your establishment. do better
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Made an online order! I chose to pick up at the drive through and as we got close, the shop was VERY popular and busy, got down and entered the shop rather than at the drive through hence the line didn’t move for a solid 10+ minutes. Ratings only based on this takeout/online order and the fact that they didn’t have butter pecan ?. My iced coffee could’ve used more milk but I didn’t make it and people aren’t mind readers lol all else went well! Got the everything bagel sandwich & that tasted good! Could use some sort of sauce or something but it was a great price.Dietary restrictions: Non-Dairy milk alternatives
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Donuts
Watched two employees argue instead of pouring cold brew in a glass and hand it to me. Donuts were stale, tasted awful. Place is trash.
Atmosphere: 1
Food: 1
Service: 1
Used to be very good, but service level has gone down drastically over the last couple of months. Evenfora coffee, we have to wait for 10 minutes.
Atmosphere: 1
Food: 1
Service: 1
I have had nothing but good experiences here. I've ordered nearly 10 dozen donuts for schools on multiple occasions, and they have been amazing getting them ready as soon as they open. The staff here has always been very nice and helpful. It is always clean and stocked when I go in. I really love Dunkin! I highly recommend Dunkin Donuts as well as this location.Parking: Never had an issue finding a spot.Kid-friendliness: Very kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Dozen Doughnuts, Croissant, Munchkins Donut Hole Treats, Bottled Water, Hazelnut Iced Coffee, Apple Fritter, Donuts
DO NOT ORDER DOORDASH FROM HERE !!!SPENT OVER 50 DOLLARS AND EVERYTHING WAS MEESED UP ! DOORDASH FAULT ?? NO, IT WAS DD !! DID NOT GET A DAMN THING RIGHT ON WHAT I ORDERED!!!!!! THEY DONT EVEN DESERVE A HALF OF STAR
Restaurantji Recommends
These are by far the worst donuts in the area.
Atmosphere: 1
Food: 1
Service: 1
Skip this place!! Absolutely the worst most uncoordinated Dunkin’ location. The staff can’t fill a simple dozen donuts and 2 coffees. Start your day somewhere else. Terrible!!
Service: 1
Ordered a dz glazed donuts. Got home and had a dz assorted. Don't even like most of the assorted. Waste of my time and $13.97.
Atmosphere: 4
Food: 4
Service: 4
This Dunkin is terrible, just drive the extra 20 mins and go to the one in
Atmosphere: 1
Food: 2
Service: 1
Every employee working was clearly hating their lives. Not a single person knew what to do. From ordering, to making the drinks, to making the food…. Everyone is
Atmosphere: 1
Food: 1
Service: 1