I was in the area and gave them a try again. Still about 20% less expensive for my favored menu item as compared to the McDonald's in Wylie. Site, service and food assistance good.
Atmosphere: 5
Food: 5
Service: 5
xPxl
Allison At the Pay window was very rude, she mocked what i said even though it was a genuine question, then i was told to wait in the parking lot for my food even though it was a small order… i then checked my food and i saw a whole ball of hair on all of my fries like it doesn’t look accidental at all.. never coming here very rude people
Atmosphere: 1
Food: 1
Service: 1
Tj
The fooad and atmosphere were real good and planning to go back again.
Atmosphere: 5
Food: 5
Service: 5
Ludovick Michaud
Guys seriously, Basic client service. I take the time to go to your restaurant and what i get back is missing meal. Missing fries. Half filled fries (what's the point of ordering a large fry if you're gonna fill it to small amount? I don't understand why such an iconic brand has given itself the right to mistreat the people that made it famous in the first place.
No I don't want to drive all the way back to you to give you the opportunity to fix it. You're missing the point. Get it right in the first place. Why is my receipt correct with all that I ordered but the food that I got was missing half of it. In what world is this ok? I get it I don't pay much (that's a sarcastic comment) so I don't deserve the service I guess? Sincerely disappointed in where we are today and the client service. Especially with McDonald.
Atmosphere: 2
Food: 3
Service: 1
Mike M
Great fast food experience.
Atmosphere: 4
Food: 5
Service: 4
Andrew Leno (C-Lo)
Fast service, food was hope and prepped correctly
Yusuf Ali
Cookies amazing but they didn’t give me a bag for my cookies or tissues and I had to wait in the drive thru for like 10 minutes
Atmosphere: 2
Food: 5
Service: 3
Jevin
I don't write reviews for fast food restaurants but my goodness I have been to this place 3 or 4 times in the past 2 years. They have been consistently serving old, soggy fries. The chicken has an after taste, cheeseburger is dried out. Quite possibly the worst franchise location.
Food: 1
Service: 4
jose 1212
Mobile pickup. They forgot to give me straws for drinks. Also I tried to order an item at the pickup window that I forgot, but they made me go back around to drive window to order. This was 1 item. Not very customer friendly.
Atmosphere: 1
Food: 3
Service: 2
Allstar alyss
I love seeing Romona shes so sweet she makes our experience amazing!Shes very kind and always suggest stufff that makes me want to buy more from mcdonalds. That Is a gem of a lady there !! Best drive thru experiences i ever have has been at this store bc of her.
Very dirty. Every table was dirty with only a few people here. The floors are sticky everywhere. The bathroom stinks. I imagine the kitchen isn't that clear either. NO SOAP IN THE BATHROOM. The sever forgot on cup and is busy talking to her boyfriend..I know its McDonald's but you would think someday you could find one that is clean. This one isn't it.
Atmosphere: 2
Food: 4
Service: 1
Fabian orozco
This location sucks. They are rude. And for some reason they can not follow a simple coffee recipe. The iced coffees are horrible
Mike Fritzler
Decent enough, and fresh !
Atmosphere: 4
Food: 4
Service: 4
R N
We came around 3:45 pm and most of the tables were dirty and when I asked for help at the kiosk to order, the employee barely acknowledged me and walked away without helping me. This place needs some serious management training. I will never come back to this location again.
Atmosphere: 1
Food: 3
Service: 1
ashley
the first window person is always somewhat nice, but the second window is where it all flies out. no greeting or thank you. it’s as though i’m talking to myself. not very good customer service in my opinion, food is still good though
I was in the area and gave them a try again. Still about 20% less expensive for my favored menu item as compared to the McDonald's in Wylie. Site, service and food assistance good.
Atmosphere: 5
Food: 5
Service: 5
Allison At the Pay window was very rude, she mocked what i said even though it was a genuine question, then i was told to wait in the parking lot for my food even though it was a small order… i then checked my food and i saw a whole ball of hair on all of my fries like it doesn’t look accidental at all.. never coming here very rude people
Atmosphere: 1
Food: 1
Service: 1
The fooad and atmosphere were real good and planning to go back again.
Atmosphere: 5
Food: 5
Service: 5
Guys seriously,
Basic client service.
I take the time to go to your restaurant and what i get back is missing meal. Missing fries. Half filled fries (what's the point of ordering a large fry if you're gonna fill it to small amount? I don't understand why such an iconic brand has given itself the right to mistreat the people that made it famous in the first place.
No I don't want to drive all the way back to you to give you the opportunity to fix it. You're missing the point. Get it right in the first place. Why is my receipt correct with all that I ordered but the food that I got was missing half of it. In what world is this ok? I get it I don't pay much (that's a sarcastic comment) so I don't deserve the service I guess? Sincerely disappointed in where we are today and the client service. Especially with McDonald.
Atmosphere: 2
Food: 3
Service: 1
Great fast food experience.
Atmosphere: 4
Food: 5
Service: 4
Fast service, food was hope and prepped correctly
Cookies amazing but they didn’t give me a bag for my cookies or tissues and I had to wait in the drive thru for like 10 minutes
Atmosphere: 2
Food: 5
Service: 3
I don't write reviews for fast food restaurants but my goodness I have been to this place 3 or 4 times in the past 2 years. They have been consistently serving old, soggy fries. The chicken has an after taste, cheeseburger is dried out. Quite possibly the worst franchise location.
Food: 1
Service: 4
Mobile pickup. They forgot to give me straws for drinks. Also I tried to order an item at the pickup window that I forgot, but they made me go back around to drive window to order. This was 1 item. Not very customer friendly.
Atmosphere: 1
Food: 3
Service: 2
I love seeing Romona shes so sweet she makes our experience amazing!Shes very kind and always suggest stufff that makes me want to buy more from mcdonalds. That Is a gem of a lady there !! Best drive thru experiences i ever have has been at this store bc of her.
Restaurantji Recommends
Very dirty. Every table was dirty with only a few people here. The floors are sticky everywhere. The bathroom stinks. I imagine the kitchen isn't that clear either. NO SOAP IN THE BATHROOM. The sever forgot on cup and is busy talking to her boyfriend..I know its McDonald's but you would think someday you could find one that is clean. This one isn't it.
Atmosphere: 2
Food: 4
Service: 1
This location sucks. They are rude. And for some reason they can not follow a simple coffee recipe. The iced coffees are horrible
Decent enough, and fresh !
Atmosphere: 4
Food: 4
Service: 4
We came around 3:45 pm and most of the tables were dirty and when I asked for help at the kiosk to order, the employee barely acknowledged me and walked away without helping me. This place needs some serious management training. I will never come back to this location again.
Atmosphere: 1
Food: 3
Service: 1
the first window person is always somewhat nice, but the second window is where it all flies out. no greeting or thank you. it’s as though i’m talking to myself. not very good customer service in my opinion, food is still good though
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