Cindy was amazing! While waiting for my order mentioned in passing to her that my birthday drink had not been great (didn't realize the protein drinks can clump up if not stirred enough so threw it away). She immediately gave guidance on the protein drinks and offered to make up for the birthday drink by offering a new/replacement drink. Amazing customer service and Cindy has a fabulous personality! Will definitely be visiting this location again!
Atmosphere: 5
Food: 5
Service: 5
Ms. M
I wanted to like this Starbucks for its location and interior. The employees were also very nice. However, my coffee was watery and flavorless -- very unusual for Starbucks -- and so I wonder what's happening with preparation here. I've ordered the same thing at other Starbucks and it has been nothing like this -- strong coffee and flavor at every other location I've visited. If this can be improved, I'd love to frequent this Starbucks. Thanks!
Atmosphere: 5
Food: 2
Service: 5
S Tesfazghi
Always nice service
Atmosphere: 4
Food: 3
Service: 5
Joan Le
Just stopped by this location last week on Thursday evening and Lily was soooooo nice! By far the best customer service hands down. She was so attentive and smiley and happy. It was contagious. Will definitely be coming back to this location.
Atmosphere: 5
Food: 5
Service: 5
Angel T
I came to this Starbucks since I'm new to this beautiful area...Cindy the manager...She was very attentive...took my drink order...fast and efficient. All her staff is very professional, and kind. It a good moderate vibe...not too loud but you feel very happy like at a family reunion 😇🥰This is by far the most professional, kind and beautiful Starbucks. In this part of town...I give it a #1..For staff, service, and kindness...
Atmosphere: 5
Food: 5
Service: 5
Alison Dye
Hope is an absolute nightmare to deal with. every time I call and say please don't put foam in my Iced Matcha Latte she is rude and argues with me that it's not possible when I go up there they do it and just scoop out the foam and she just continuesto be rude and condescending and then scoops out the foam and leaves a 1/4 of the drink empty. that'swhy y'all are getting laid offand stores closing. y'all keep going up on price anddown on customer service
Food: 1
Service: 1
Doris Avendano
Disappointed with the customer service I received from the cashier. A little more respect and gratitude toward customers would go a long way—after all, customers are the reason the business thrives.
Connie Dargali
They told me to wait outside while it’s pouring rain because I had my little cute dog with me. How inconsiderate. They talk about health code but their bathrooms are disgistung. How rude.
Service: 1
Gina Burt
This is my all time favorite starbucks to go to. Every employee greets with a smile, and are so very nice. I love their calm and happy mood. When I go inside to order I get a wonderful feeling of relaxation. They are so sweet to my daughter as well. I have been to other starbucks and it's just not the same like when I come to this specific store. If I could give 10 stars I would.
Atmosphere: 5
Food: 5
Service: 5
Suresh Patel
Starbucks often gets it wrong, too many times for me, enough that I do not frequent them much anymore. Today was a happy exception, we prepared as requested.
No place to plug in. The outlets on the floor under the tables (2) did not work. The tables at one point had outlets, but they were disabled. Not a happy camper.
The drink and food were great. Staff was great. Fix the connectivity issues.
Atmosphere: 2
Food: 5
Service: 5
Allen Mueller
Slowest Starbucks I've been to
Atmosphere: 3
Food: 3
Service: 1
Valerie Whitlock
We wanted a mocha cookie crumble frap with creme base instead of coffee base and no frap roast and the girl at the window wanted to charge me extra to leave an ingredient out? She was ringing up frap chips, those come in the frap. I use to work at Starbucks that's crazy! Also they didn't have chocolate croissants. We decided not to purchase anything and won't go back to that location.
Cindy was amazing! While waiting for my order mentioned in passing to her that my birthday drink had not been great (didn't realize the protein drinks can clump up if not stirred enough so threw it away). She immediately gave guidance on the protein drinks and offered to make up for the birthday drink by offering a new/replacement drink. Amazing customer service and Cindy has a fabulous personality! Will definitely be visiting this location again!
Atmosphere: 5
Food: 5
Service: 5
I wanted to like this Starbucks for its location and interior. The employees were also very nice. However, my coffee was watery and flavorless -- very unusual for Starbucks -- and so I wonder what's happening with preparation here. I've ordered the same thing at other Starbucks and it has been nothing like this -- strong coffee and flavor at every other location I've visited. If this can be improved, I'd love to frequent this Starbucks. Thanks!
Atmosphere: 5
Food: 2
Service: 5
Always nice service
Atmosphere: 4
Food: 3
Service: 5
Just stopped by this location last week on Thursday evening and Lily was soooooo nice! By far the best customer service hands down. She was so attentive and smiley and happy. It was contagious. Will definitely be coming back to this location.
Atmosphere: 5
Food: 5
Service: 5
I came to this Starbucks since I'm new to this beautiful area...Cindy the manager...She was very attentive...took my drink order...fast and efficient. All her staff is very professional, and kind. It a good moderate vibe...not too loud but you feel very happy like at a family reunion 😇🥰This is by far the most professional, kind and beautiful Starbucks. In this part of town...I give it a #1..For staff, service, and kindness...
Atmosphere: 5
Food: 5
Service: 5
Hope is an absolute nightmare to deal with. every time I call and say please don't put foam in my Iced Matcha Latte she is rude and argues with me that it's not possible when I go up there they do it and just scoop out the foam and she just continuesto be rude and condescending and then scoops out the foam and leaves a 1/4 of the drink empty. that'swhy y'all are getting laid offand stores closing. y'all keep going up on price anddown on customer service
Food: 1
Service: 1
Disappointed with the customer service I received from the cashier. A little more respect and gratitude toward customers would go a long way—after all, customers are the reason the business thrives.
They told me to wait outside while it’s pouring rain because I had my little cute dog with me. How inconsiderate. They talk about health code but their bathrooms are disgistung. How rude.
Service: 1
This is my all time favorite starbucks to go to. Every employee greets with a smile, and are so very nice. I love their calm and happy mood. When I go inside to order I get a wonderful feeling of relaxation. They are so sweet to my daughter as well. I have been to other starbucks and it's just not the same like when I come to this specific store. If I could give 10 stars I would.
Atmosphere: 5
Food: 5
Service: 5
Starbucks often gets it wrong, too many times for me, enough that I do not frequent them much anymore.
Today was a happy exception, we prepared as requested.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Sweetest 🩷do it lady
No place to plug in. The outlets on the floor under the tables (2) did not work. The tables at one point had outlets, but they were disabled. Not a happy camper.
The drink and food were great. Staff was great. Fix the connectivity issues.
Atmosphere: 2
Food: 5
Service: 5
Slowest Starbucks I've been to
Atmosphere: 3
Food: 3
Service: 1
We wanted a mocha cookie crumble frap with creme base instead of coffee base and no frap roast and the girl at the window wanted to charge me extra to leave an ingredient out? She was ringing up frap chips, those come in the frap. I use to work at Starbucks that's crazy! Also they didn't have chocolate croissants. We decided not to purchase anything and won't go back to that location.
Service: 1
Never go there in the afternoon
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