Sweetwaters Coffee & Tea

If u are craving an iced matcha... don't come here....

Great drive through experience. We ordered 5 drinks and even though there were couple of cars ahead of us the service was very prompt and drinks were top notch. This has become our go-to cafe for Matcha and Cold Brew. Very friendly staff.

Food: 5

Service: 5

Had a wonderful experience ordering here with Jay and Myh. I had a very large order, and despite that they were kind, courteous, respectful, patient, and offered a very professional, curated cafe experience. This was my best coffee shop experience in my 2 decades of visiting coffee shops around the country. I give them my highest commendation and recommendation for their excellent customer service experience.

Atmosphere: 5

Food: 5

Service: 5

I’ve never been more disappointed or frustrated with a coffee shop. I decided to try this place to support a small local business, and now I see exactly why it’s always empty.

I went through the drive-thru and ordered a matcha latte with a splash of cream. The employee looked completely confused and asked if I wanted all cream instead of milk. I explained that I wanted milk with just a splash of cream. Then I asked what sugar-free flavors they had, and she just said vanilla. When I asked again, she finally listed five more. Why not just list them all when I asked the first time?

Then I was told my total was $8.00 for a small drink. I asked for a receipt and saw I had been charged $1.05 just for a splash of cream. I asked the male employee to confirm, and he said yes, that’s what they charge. I told them to cancel it. I’m not paying $8 for a small drink with a tiny splash of cream.

Then a different employee came over and said I had been rung up wrong and the actual total should have been $6.22. I said that was fine. As I handed over my card, she stopped again and said she clicked the wrong button and the total was actually $7.27 because she accidentally rang it up as a hot coffee.

At that point, I was done. I told them to cancel everything. The entire experience was unprofessional, disorganized, and frustrating. I really wanted to support a small business, but this was a complete waste of my time and money.

Atmosphere: 1

Food: 1

Service: 1

Drinks seem really good. I tried the Thai tea and it was quite refreshing! The food looks suspicious though..

Atmosphere: 5

Food: 3

Service: 5

Went in to this establishment. Stood at the counter for over 10 mins, there is only one person hiding in the back, another few people came in behind us, our voices could clearly be heard standing there talking and asking if there is anyone there to help us. Gave up and walked out. First and last time to come to this place

Atmosphere: 1

Service: 1

The breakfast bagels and hash browns are amazing. I prefer the pretzel bun best. My son loves the fruit tea with lychee jelly. Nothing can beat this place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels, Coffee \u0026 Pastries, Orange Juice Bottle, Coffee \u0026 Sandwiches

No hot coffee available around 8pm even though they close at 9pm. Twice I hv been turned down saying the espresso machine is getting cleaned. Mgmt ought to do something about this.

Mgmt has promptly fixed it.

Food: 5

Service: 4

Coffee is very good.

10/10 experience! Highly recommend!! :) employees are nice and efficient

Atmosphere: 5

Food: 5

Service: 5

tea tasted like something you'd scoop out of a puddle

It was ok

Atmosphere: 3

Food: 3

Service: 3

New to this spot, walked in and was greeted by the employees several times, offered to suggest or help me with anything. They have art on the wall with qr codes and the surroundings are clean. The coffee is delicious, I got the chocolate crème caramel triple shot and my mom got the same drink but with almond milk and if you're looking for a sweeter, softer vanilla latte, almond milk tastes 10x better imo. Will come back again!

Atmosphere: 5

Service: 5

The coffee was good and staff was professional but the product was a little bit pricey and their online ordering system was not working properly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coffee\u0026Cake

I love the inside aesthetics of Sweetwater. They have local artwork on the walls that you can buy. This is a pretty solid place to study. They even have a printer you can use. We got the Nepali Brew and Matcha Ice Dragon. The Nepali Brew is my girlfriend's go-to. It's a sweet espresso drink with vanilla and hazelnut. The Matcha Ice Dragon was refreshing and not too sweet.

The service was great. I would definitely recommend Sweetwaters for your coffee and tea fix!

Atmosphere: 5

Food: 5

Service: 5