Consistent poor service. They get the most basic orders wrong
Atmosphere: 1
Food: 1
Service: 1
Yousif D
I ordered a baconator meal and received a large fry and Dr pepper. I asked them to correct it and they gave me bacon cheese fries. I asked them to correct it again and they gave me a cheeseburger.
This happened because no one here spoke enough English to understand my order. Why is Wendy's hiring people that can't communicate with their customers?
Atmosphere: 1
Food: 1
Service: 1
Curr Res
WARNING: Avoid this location—they cheat! The service here is terrible. I ordered a 6-piece chicken nugget meal to go, along with other items. When I went to pick it up, something felt off. I noticed the employee putting sauces in the bag along with my order and even went out of their way to seal it with a sticker before handing it to me. Sensing something was wrong, I opened the bag right in front of them to check the contents. Before I could even look inside, the employee immediately apologized and said, 'Sorry, looks like I only gave you 4 nuggets,' then added two more from the box. This shady behavior has made me lose trust in Wendy's. I’m not even sure if the nuggets were freshly made or if they gave me old ones. After this experience, I’m hesitant to return to this location or trust Wendy's again
Atmosphere: 1
Food: 1
Service: 1
Rg Leygom
Chocolate Frosti always Good!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Baconator
Frank N
12/16/24: Stopped by to pick up a late lunch to go and met Zack. He was friendly, patient, and very knowledgeable of the menu. By the time I filled my drinks and put them in my car, Zack met me at the door as I was going back inside. My order was accurate and the food was hot. I'm grateful for Zack for his great customer service demeanor. He made me feel like a valued customer. The bathrooms were clean, and there was plenty of parking outside.
Atmosphere: 4
Food: 5
Service: 5
Hamraj Singh
I’m CDL driver i travel all all in the US I try Wendy in all states all the time i always order ghost pepper ranch but at this location the taste is not taste, not look like a ghost pepper ranch It taste weird I try at this location three or four time all the time I realize that that’s why I put this review on this location today I open that and see what inside and I see this is not like ghost pepper and anymore and Buns are so hard and last time when I visit her the chicken was soggy And I talk to area leader I think so. He is making money from outside things like buns, sauce, and chips .He arguing with me for soggy chicken.
Atmosphere: 2
Food: 1
Service: 3
Mari Lopez
Worst customer service from manger. Charged me $1.10 for a few squirts of buffalo sauce.
Atmosphere: 1
Food: 2
Service: 1
Maricela Lopez
Worst customer service from manger. Charged me $1.10 for a few squirts of buffalo sauce.
I had to open 12 straws before I found one that wasn't cracked down the middle.
Atmosphere: 1
Food: 5
Service: 1
Audrey Newsome
Just ordered fries and it took 10 min
Yasmin Ramírez
I felt very comfortable with the service they offered me. Today at around 4 pm the cashier was very friendly. Delivery was fast and everything was very fresh
Classic Googler
Fast service, and beautiful clean inside. There is soft seating and a lot of of it. There’s even a fireplace that I assume is fake, but I also think that they would turn it on when it’s colder during the winter
Atmosphere: 5
Food: 5
Service: 5
William Jackson
I’ve tried this location several times but no more. Each time visiting the drive thru the order is wildly incorrect. How can you serve a Caesar salad with vinaigrette dressing? How can you serve sour cream and chive potatoes without the sour cream?? I don’t know either, but the staff at this location manages it.
Don’t bother trying to contact the Wendy’s customer service number on your receipt either. No one calls you back.
Consistent poor service. They get the most basic orders wrong
Atmosphere: 1
Food: 1
Service: 1
I ordered a baconator meal and received a large fry and Dr pepper. I asked them to correct it and they gave me bacon cheese fries. I asked them to correct it again and they gave me a cheeseburger.
This happened because no one here spoke enough English to understand my order. Why is Wendy's hiring people that can't communicate with their customers?
Atmosphere: 1
Food: 1
Service: 1
WARNING: Avoid this location—they cheat! The service here is terrible. I ordered a 6-piece chicken nugget meal to go, along with other items. When I went to pick it up, something felt off. I noticed the employee putting sauces in the bag along with my order and even went out of their way to seal it with a sticker before handing it to me. Sensing something was wrong, I opened the bag right in front of them to check the contents. Before I could even look inside, the employee immediately apologized and said, 'Sorry, looks like I only gave you 4 nuggets,' then added two more from the box. This shady behavior has made me lose trust in Wendy's. I’m not even sure if the nuggets were freshly made or if they gave me old ones. After this experience, I’m hesitant to return to this location or trust Wendy's again
Atmosphere: 1
Food: 1
Service: 1
Chocolate Frosti always Good!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Baconator
12/16/24: Stopped by to pick up a late lunch to go and met Zack. He was friendly, patient, and very knowledgeable of the menu. By the time I filled my drinks and put them in my car, Zack met me at the door as I was going back inside. My order was accurate and the food was hot. I'm grateful for Zack for his great customer service demeanor. He made me feel like a valued customer. The bathrooms were clean, and there was plenty of parking outside.
Atmosphere: 4
Food: 5
Service: 5
I’m CDL driver i travel all all in the US I try Wendy in all states all the time i always order ghost pepper ranch but at this location the taste is not taste, not look like a ghost pepper ranch It taste weird I try at this location three or four time all the time I realize that that’s why I put this review on this location today I open that and see what inside and I see this is not like ghost pepper and anymore and Buns are so hard and last time when I visit her the chicken was soggy And I talk to area leader I think so. He is making money from outside things like buns, sauce, and chips .He arguing with me for soggy chicken.
Atmosphere: 2
Food: 1
Service: 3
Worst customer service from manger. Charged me $1.10 for a few squirts of buffalo sauce.
Atmosphere: 1
Food: 2
Service: 1
Worst customer service from manger. Charged me $1.10 for a few squirts of buffalo sauce.
Atmosphere: 1
Food: 2
Service: 1
Love the brand
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Fresh food cooked to order
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had to open 12 straws before I found one that wasn't cracked down the middle.
Atmosphere: 1
Food: 5
Service: 1
Just ordered fries and it took 10 min
I felt very comfortable with the service they offered me. Today at around 4 pm the cashier was very friendly. Delivery was fast and everything was very fresh
Fast service, and beautiful clean inside. There is soft seating and a lot of of it. There’s even a fireplace that I assume is fake, but I also think that they would turn it on when it’s colder during the winter
Atmosphere: 5
Food: 5
Service: 5
I’ve tried this location several times but no more. Each time visiting the drive thru the order is wildly incorrect. How can you serve a Caesar salad with vinaigrette dressing? How can you serve sour cream and chive potatoes without the sour cream?? I don’t know either, but the staff at this location manages it.
Don’t bother trying to contact the Wendy’s customer service number on your receipt either. No one calls you back.
Atmosphere: 1
Food: 1
Service: 1
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