This visit was very rude. The woman was very disrespectfully inconsiderate. Lacked ALL COMMUNICATION SKILL & it wasn’t even worth dealing with.
Pulled up in the drive thru and was out on hold twice. What seem like the manager (lady with thick accent) began to take our order. Told us “thank you pull to the window” before we could even finish. We started with the student meal. As I am a college student online. She still wouldn’t allow for us to order the rest before abruptly walking away from the widow twice. I started to go online to get my school info and she then came back to the window to tell us to come inside to order.
We left and got no food. We chose Canes instead across the street. It’s not that serious to be rude over not knowing if a student meal is valid. Which it is but she’ll never know because she chose disrespect.
Places like that deserves no one’s money. That also was my first encounter at this Wendy’s.
Atmosphere: 1
Food: 1
Service: 1
Walter Mulkey
This has to be the worst Wendy's around 😡 Cold French fries, and also can't get a order 👎👎 Threw it away 😡
Food: 1
Service: 1
Alhuda Allnasser
Great service dinner service on December 9. The workers were very friendly and nice, especially Ethan. I will definitely be coming back here.
Atmosphere: 5
Food: 5
Service: 5
Solyman Alrubaii
I came here yesterday and it was very busy the employees are hard workers they got my order wrong and Ibrahim an employee got my order fixed fast and was very nice got me out❤️❤️
hassan badr
Excellent service, Ethan helped me out on Tuesday and provided exceptional service at the drive thru.
Atmosphere: 5
Food: 5
Service: 5
Raul Montano
5 cars ahead of me and still got through the drive through in under 4 mins. Food was delicious, fresh, and accurate.
Atmosphere: 5
Food: 5
Service: 5
Alexandra Steele
I work late. I only have a couple of options to eat cheaply. I mobile order and y'all are closed 10 minutes early. I work in food service, y’all can stay open until y’all actually close. Had to cancel my order. Garbage service.
Service: 1
Jc Carpet
Lourdes has great customer service
Atmosphere: 5
Food: 5
Service: 5
Ms. Ad
Every time I come here it’s always something. I work up the street so ive been here quiet a few times and each time my order has always been messed up or service is slow. I give them the benefit of the doubt each time but you can beat a biggie bag🤷♀️ it’s the management they always got time to be in the back laughing it up while they take their time servicing ppl.
Consistent poor service. They get the most basic orders wrong
Atmosphere: 1
Food: 1
Service: 1
Yousif D
I ordered a baconator meal and received a large fry and Dr pepper. I asked them to correct it and they gave me bacon cheese fries. I asked them to correct it again and they gave me a cheeseburger.
This happened because no one here spoke enough English to understand my order. Why is Wendy's hiring people that can't communicate with their customers?
Atmosphere: 1
Food: 1
Service: 1
Curr Res
WARNING: Avoid this location—they cheat! The service here is terrible. I ordered a 6-piece chicken nugget meal to go, along with other items. When I went to pick it up, something felt off. I noticed the employee putting sauces in the bag along with my order and even went out of their way to seal it with a sticker before handing it to me. Sensing something was wrong, I opened the bag right in front of them to check the contents. Before I could even look inside, the employee immediately apologized and said, 'Sorry, looks like I only gave you 4 nuggets,' then added two more from the box. This shady behavior has made me lose trust in Wendy's. I’m not even sure if the nuggets were freshly made or if they gave me old ones. After this experience, I’m hesitant to return to this location or trust Wendy's again
Atmosphere: 1
Food: 1
Service: 1
Rg Leygom
Chocolate Frosti always Good!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Baconator
Frank N
12/16/24: Stopped by to pick up a late lunch to go and met Zack. He was friendly, patient, and very knowledgeable of the menu. By the time I filled my drinks and put them in my car, Zack met me at the door as I was going back inside. My order was accurate and the food was hot. I'm grateful for Zack for his great customer service demeanor. He made me feel like a valued customer. The bathrooms were clean, and there was plenty of parking outside.
So much better than the one on 78 thank u
Food: 5
Service: 5
This visit was very rude. The woman was very disrespectfully inconsiderate. Lacked ALL COMMUNICATION SKILL & it wasn’t even worth dealing with.
Pulled up in the drive thru and was out on hold twice. What seem like the manager (lady with thick accent) began to take our order. Told us “thank you pull to the window” before we could even finish. We started with the student meal. As I am a college student online. She still wouldn’t allow for us to order the rest before abruptly walking away from the widow twice. I started to go online to get my school info and she then came back to the window to tell us to come inside to order.
We left and got no food. We chose Canes instead across the street. It’s not that serious to be rude over not knowing if a student meal is valid. Which it is but she’ll never know because she chose disrespect.
Places like that deserves no one’s money. That also was my first encounter at this Wendy’s.
Atmosphere: 1
Food: 1
Service: 1
This has to be the worst Wendy's around 😡
Cold French fries, and also can't get a order 👎👎
Threw it away 😡
Food: 1
Service: 1
Great service dinner service on December 9. The workers were very friendly and nice, especially Ethan. I will definitely be coming back here.
Atmosphere: 5
Food: 5
Service: 5
I came here yesterday and it was very busy the employees are hard workers they got my order wrong and Ibrahim an employee got my order fixed fast and was very nice got me out❤️❤️
Excellent service, Ethan helped me out on Tuesday and provided exceptional service at the drive thru.
Atmosphere: 5
Food: 5
Service: 5
5 cars ahead of me and still got through the drive through in under 4 mins. Food was delicious, fresh, and accurate.
Atmosphere: 5
Food: 5
Service: 5
I work late. I only have a couple of options to eat cheaply. I mobile order and y'all are closed 10 minutes early. I work in food service, y’all can stay open until y’all actually close. Had to cancel my order. Garbage service.
Service: 1
Lourdes has great customer service
Atmosphere: 5
Food: 5
Service: 5
Every time I come here it’s always something. I work up the street so ive been here quiet a few times and each time my order has always been messed up or service is slow. I give them the benefit of the doubt each time but you can beat a biggie bag🤷♀️ it’s the management they always got time to be in the back laughing it up while they take their time servicing ppl.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Consistent poor service. They get the most basic orders wrong
Atmosphere: 1
Food: 1
Service: 1
I ordered a baconator meal and received a large fry and Dr pepper. I asked them to correct it and they gave me bacon cheese fries. I asked them to correct it again and they gave me a cheeseburger.
This happened because no one here spoke enough English to understand my order. Why is Wendy's hiring people that can't communicate with their customers?
Atmosphere: 1
Food: 1
Service: 1
WARNING: Avoid this location—they cheat! The service here is terrible. I ordered a 6-piece chicken nugget meal to go, along with other items. When I went to pick it up, something felt off. I noticed the employee putting sauces in the bag along with my order and even went out of their way to seal it with a sticker before handing it to me. Sensing something was wrong, I opened the bag right in front of them to check the contents. Before I could even look inside, the employee immediately apologized and said, 'Sorry, looks like I only gave you 4 nuggets,' then added two more from the box. This shady behavior has made me lose trust in Wendy's. I’m not even sure if the nuggets were freshly made or if they gave me old ones. After this experience, I’m hesitant to return to this location or trust Wendy's again
Atmosphere: 1
Food: 1
Service: 1
Chocolate Frosti always Good!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Baconator
12/16/24: Stopped by to pick up a late lunch to go and met Zack. He was friendly, patient, and very knowledgeable of the menu. By the time I filled my drinks and put them in my car, Zack met me at the door as I was going back inside. My order was accurate and the food was hot. I'm grateful for Zack for his great customer service demeanor. He made me feel like a valued customer. The bathrooms were clean, and there was plenty of parking outside.
Atmosphere: 4
Food: 5
Service: 5
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