This establishment lacks customer service. The entire leadership team should be embarrassed and needs a refresher class. Sarah (manager) discriminated against our family this evening and in the past I have heard some disgusting things come out of her mouth. Considering future legal actions.
Atmosphere: 3
Food: 4
Service: 4
Jennifer key
♿♿♿♿♿♿♿♿♿ Had a great experience here as a wheelchair user. Everything was
Atmosphere: 5
Food: 5
Service: 5
Bobby Camp
Junk food...this chain has gone down very badly...nasty bathrooms...wrong food orders...DONE...
Atmosphere: 1
Food: 1
Service: 1
Melissa Swenson
BWW New Caney is awesome. The bar area feels like a cozy little bar. Super clean and high energy atmosphere!!!
Atmosphere: 5
Food: 5
Service: 5
Juan Garza
Shout out to lane Great service good variety foods bar drinks are the bomb ???
Atmosphere: 5
Food: 5
Service: 5
Lorena S Franco
Food here is delicious as always. I tried the beer battered fish sandwich for the first time, and it didn't disappoint.I do wanna mention that this location was kinda dirty. Maybe it was busy, but there was a lot of trash on the floor. I saw how they wiped tables, and its not getting cleaned like you'd think, mostly just wiping food down to the floor to leave a clear table.Kid-friendliness: The host was quick to offer a high chair for my baby.There were a lot of other couples with their babies here, too.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Traditional Wings, Boneless Wings
Kelly Barnaba
This establishment needs a customer service course. We ordered to go food at 5:20PM, the confirmation stated it would be ready by 5:40PM. We arrived at 5:35PM, I check in and am told it would be 5:58PM before it was ready. The to go area starts to fill up. We go back in at 6PM and it’s still not ready! 40 MINUTES LATER! The manager took zero accountability for the customers not being taking care of and then decided to be snarky to CUSTOMERS for her lack of managing. We finally got our food at 6:20PM. This was absolutely ridiculous. As a business owner I hate writing reviews, but this was not the way to treat your customers.
Service: 1
Julio Espinoza
Excellent, I ate 10 pieces, I think it was the first time I ate so much chicken.
Diego Melgar
I’ve order here numerous of times. EverytimeI do “take out” there’s always something missing. We’re all human and we make mistakes but the service here is ridiculous. It’s not that hard to get a highlighter and do a Process of elimination to make sure the customers orders are correct. It’s called having a little bit of initiative for what you do. It all starts with Management.
Amazing food here. Don't miss out. Go there today!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Hot
Liz Martin
Hire more people. Everytime I go I have to wait a long time even after I am seated.
Atmosphere: 1
Food: 4
Service: 1
Super Dave's Guitar Party
I’ve been a “B’Dubs” fan for a VERY long time now. This specific location is my favorite by far. The carry out section always has people that are helpful and courteous. Food is always fresh and tasty too! Keep up the good work! PeaceParking: The carry out parking rotates enough where there is always good parking available
This establishment lacks customer service. The entire leadership team should be embarrassed and needs a refresher class. Sarah (manager) discriminated against our family this evening and in the past I have heard some disgusting things come out of her mouth. Considering future legal actions.
Atmosphere: 3
Food: 4
Service: 4
♿♿♿♿♿♿♿♿♿ Had a great experience here as a wheelchair user. Everything was
Atmosphere: 5
Food: 5
Service: 5
Junk food...this chain has gone down very badly...nasty bathrooms...wrong food orders...DONE...
Atmosphere: 1
Food: 1
Service: 1
BWW New Caney is awesome. The bar area feels like a cozy little bar. Super clean and high energy atmosphere!!!
Atmosphere: 5
Food: 5
Service: 5
Shout out to lane Great service good variety foods bar drinks are the bomb ???
Atmosphere: 5
Food: 5
Service: 5
Food here is delicious as always. I tried the beer battered fish sandwich for the first time, and it didn't disappoint.I do wanna mention that this location was kinda dirty. Maybe it was busy, but there was a lot of trash on the floor. I saw how they wiped tables, and its not getting cleaned like you'd think, mostly just wiping food down to the floor to leave a clear table.Kid-friendliness: The host was quick to offer a high chair for my baby.There were a lot of other couples with their babies here, too.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Traditional Wings, Boneless Wings
This establishment needs a customer service course. We ordered to go food at 5:20PM, the confirmation stated it would be ready by 5:40PM. We arrived at 5:35PM, I check in and am told it would be 5:58PM before it was ready. The to go area starts to fill up. We go back in at 6PM and it’s still not ready! 40 MINUTES LATER! The manager took zero accountability for the customers not being taking care of and then decided to be snarky to CUSTOMERS for her lack of managing. We finally got our food at 6:20PM. This was absolutely ridiculous. As a business owner I hate writing reviews, but this was not the way to treat your customers.
Service: 1
Excellent, I ate 10 pieces, I think it was the first time I ate so much chicken.
I’ve order here numerous of times. EverytimeI do “take out” there’s always something missing. We’re all human and we make mistakes but the service here is ridiculous. It’s not that hard to get a highlighter and do a Process of elimination to make sure the customers orders are correct. It’s called having a little bit of initiative for what you do. It all starts with Management.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Wings
Love this
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing food here. Don't miss out. Go there today!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Hot
Hire more people. Everytime I go I have to wait a long time even after I am seated.
Atmosphere: 1
Food: 4
Service: 1
I’ve been a “B’Dubs” fan for a VERY long time now. This specific location is my favorite by far. The carry out section always has people that are helpful and courteous. Food is always fresh and tasty too! Keep up the good work! PeaceParking: The carry out parking rotates enough where there is always good parking available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Medium, Salsa, Hot, Buffalo Wings, Salad
Great serviceWings
Atmosphere: 5
Food: 3
Service: 5
Awesome food Awesome service friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Hot, Boneless Wings