Chick-fil-A
11877 Grand Pkwy, New Caney
(281) 354-3356
Recent Reviews
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Worst food I’ve ever eaten at a Chick-Fila-
Food: 1
This place is very clean, employees are very professional and kind.
Parking: Excellent location 👏
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, French Fries
Awesome Customer Service.
The drive-through is pretty quick .
Atmosphere: 5
Food: 5
Service: 5
Typical Chick fila experience !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad, Breakfast Burrito, Grilled Chicken Sandwich, Sausage Egg & Cheese Muffin, Hash Browns, French Fries, Spicy Chicken Sandwich
Terrible service with workers that clearly don't want to work there, thank you so much for showing me that I shouldn't waste my time here.
Atmosphere: 1
Food: 1
Service: 1
Never a bad sammich
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Deluxe Sandwich
5 star service from Sophie G. That girl needs a scholarship, raise, and her own franchise location! Seriously, she is an excellent addition to your team. Way to go Sophie! You shine!
Atmosphere: 5
Food: 5
Service: 5
My fries were ugly and looked overheated
Atmosphere: 5
Food: 3
Service: 5
In over 20 years I had only had one subpar experience at Chick-fil-A, out of thousands of visits. I moved to New Caney early this year, and I just had the worst experience, and that’s on top of 5-6 other poor experiences at this location. After waiting in a very long line I finally get up to one of the young ladies that take your drive thru order, but she tells me they stopped serving breakfast at 10:30. I look at my clock and it’s 10:33, so we both know I was in line before 10:30. She says nothing I can do, they won’t let me order breakfast after 10:30, regardless of it being their fault I didn’t order before 10:30. So now I’m stuck in the line, and can’t order. I get to the window and tell them what happened - I get offered zero solutions, all I get is I’m sorry sir. I said I’ll take almost anything breakfast, surely y'all have something left that you’re just going to throw away, she replied well we still have breakfast orders we are working on so idk what will be extra. I said you’re telling me that even though your line moving supper slow today caused this issue, you can’t just have them make me something, she said no sir. I said know I don’t look it, but I am very upset. She said, I’m sorry. Wow. Chick-Fil-A’s high standards and the founders love for Jesus is what keeps them great and made it God’s chicken, I’m surprised they will allow one location to be ran this poorly.
Such a well-kept establishment. This is one of coolest Chick-fil-A Fil A. The staff is so professional and the hospitality is the BEST. I've never experienced this level of charisma. Of course, the food is fresh. Even the drive-thru is fast and the grounds are well-kept.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Drive thru, ordered Mac n cheese and chicken tenders
wish it was organic not gmo. 😢
Atmosphere: 3
Food: 3
Service: 3
Best service and attention ever. Worth to drive a bit more just to be there.
Atmosphere: 5
Food: 5
Service: 5
Shout out to Jesus Mosqueda in valley ranch. He is very polite and always has a positive attitude excellent worker!
Atmosphere: 5
Food: 5
Service: 5
Food is fresh, hot and fast. Love it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Chicken Biscuit, Hash Browns
I've never had a chicken sandwich so fresh and good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries
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