Chick-fil-A

11877 Grand Pkwy, New Caney
(281) 354-3356

Recent Reviews

Panda

Bread is always stale when I come. I keep hoping the bread would be fresh but no. This past time bread was stale again and the fruit cup fruit was old. Won’t come back here.

Atmosphere: 2

Food: 1

Service: 5

Mombie- rella (Mombierella)

Clean, friendly, and delicious!

Atmosphere: 5

Food: 5

Service: 5

taytay j (taylorxoxo66)

Since we moved closer to this chic fila It's okay I just wished they had curbside service, and the food was a little fresher. Where I used to stay I loved that chic fila and it didn't matter what time of day I was there the food was great! I literally ate there almost everyday, but here I very seldom visit, to me curbside moves so much faster too.

Atmosphere: 4

Food: 3

Service: 4

Belgian Chokolat

Exceptional drive thru service. The dine in visit wasn't as pleasant, service at register was okay. Restrooms needed some tlc and the playground needs to be shut down for at least two days to be adequately cleaned and sanitized. It was filthy.

Atmosphere: 2

Food: 5

Service: 3

Jennifer Carnevale

Always good food and great customer service!

Atmosphere: 5

Food: 5

Service: 5

Luis Marrero

Everything was good. Very clean restaurant.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chicken Noodle Soup

Amanda Chavis

Consistently exceptional service from a dedicated staff who make every visit enjoyable. The food is consistently delicious, and the welcoming atmosphere keeps me coming back. Five stars without a doubt…not to mention their pup cone aka vanilla cone is the best around!

Food: 5

Service: 5

Rosalba Balleza

So sad on my food

Atmosphere: 5

Food: 3

Service: 5

Jodi Nila

They did not serve lunch when I was there

Vicky Wheaton

Great service, good food

Atmosphere: 5

Food: 5

Service: 5

Randy Crabtree

Everything was great except after looking on the website we had found a kids play place. So we decided to go in and eat. Unfortunately the kids play area is for 3 yr olds and under. Would have been great to have a heads up on this!

Atmosphere: 4

Food: 4

Service: 4

Karen Pena

Warm fries n little burnt

Atmosphere: 5

Food: 3

Service: 5

Andrea' Porter

Shelby- This person as a team leader is a joke. “Lead by example” If this is who you have leading your staff, then I understand why this store is rated 2.5 on Yelp and you have so many disgruntled customers. Your staff need to be trained on what it means to give quality customer service. I used to be a catering coordinator of two Chick-fil-A stores. I’m appalled at the way this particular store staff handle customers. I won’t be coming back, I’m just may not need anything to you guys because you feel like customers are disposable by the way that your staff behave.

Atmosphere: 1

Food: 5

Service: 1

Alexandra FLORES

Your worker Vicente needs a raiseHe provided excellent service and we will definitely be coming backHe dug thru the trash for my air pod and I am forever in his debtThis man is an incredible workerAnd great asset to your company

Atmosphere: 5

Food: 5

Service: 5

Michele Goodknight

Owner there and liked that he spoke to us to check out our service and if we had any concerns to improve it. He was very nice and I'll be going back to this location because of it. I like the food too.

Atmosphere: 5

Food: 5

Service: 5

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