Dirty looking place, and the so-called buffet is pathetic, as well as too exposed. These places are found in less desired communities, so, they don't care.
Atmosphere: 1
Food: 1
Service: 2
jeff wilson
TODAY MY FRIEND AND I HAD THE BUFFET. THE GUY IN THE BACK BROUGHT OUT MORE HOT WINGS. THEY WERE VERY GOOD AND SO WAS THE FISH AND CHICKEN TENDERS. MASHED POTATOES WERE PRETTY FRESH ALSO. THE POTATO SALAD HAD TOO MUCH MAYONNAISE. THE FRIED CHICKEN WAS DELICIOUS...GOOD SERVICE AS WELL.
Atmosphere: 3
Food: 3
Service: 4
Mireya Sok
New Caney got that fire chicken! Like, straight up, don't even get me started on the catfish.
Ordered a dozen chicken livers. Threw the entire order in the garbage. Grease obviously needed to be changed and I think they had been cooked and then put back in deep fryer to reheat. Overdone, really bad. Didn't discover this until I got home. The roll was good.
Atmosphere: 2
Food: 1
Service: 3
Tiffany Ned
I stopped by this location on 9/17/24 to purchase the 18 piece chicken tenders special. I asked for hot tenders as I had to drive 20 minutes out to Huffman. After arriving home, I noticed that they had given me what appeared to be chicken strips cut into fourths rather than a whole chicken tender. I felt deceived , overcharged and quite frankly angry for being given nuggets passed off as tenders. I called the manager ( Nanda at least that’s what she said her name was, that may be a lie as well) to let them know about their deceptive practices. That went nowhere as she wanted me to drive from home to return the chicken back.. I can see why Hartz has no business because they have no customer service with tasteless chicken and unprofessional people working at this particular location. I will be returning their chicken to them tomorrow and expecting my full refund. BEWARE.. do not go to this location.. you have been warned!! Terrible food, awful manager with no customer service. My time and money is too valuable.
Atmosphere: 1
Food: 1
Service: 1
Michael Neumann
Terrible.
Atmosphere: 1
Food: 1
Service: 3
Micaela Godina
Amazing job people who own it are the best, so kind.
This was literally all the gave us. Extremely skimpy with the food and the chicken strips weren’t cooked that well. We were extremely displeased. Cleveland Hartz gives you way more bang for your buck.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Loggins
I love this place!!! Always fresh food and love the management!!
They have delicious chicken wings. Simply the best!
Atmosphere: 5
Service: 5
Jeri Gracia
This was literally all the gave us. Extremely skimpy with the food and the chicken strips weren’t cooked that well. We were extremely displeased. Cleveland Hartz gives you way more bang for your buck.
Atmosphere: 1
Food: 1
Service: 1
dusty steede
No chicken on the buffet, no rolls, no tea, staff was doing everything but working until a staff member finally decides to take out the overflowing trash and a damn rat runs out of the receptacle. Just gross this place needs help
Atmosphere: 1
Food: 1
Service: 1
Gabriel Cabrera
If you love Hartz chicken stripes, avoid this one. Otherwise, it has a solid selection of sides. I'm a chicken stripe man, but even I enjoy coming to this location here and there for those loaded sides.
Atmosphere: 5
Food: 4
Service: 4
Matt Justice
By and far some of the best chicken, my wife.And I have ever had
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chicken Strips, Gizzards and Rice and Broccoli
Food was bland and not very hot
Dirty looking place, and the so-called buffet is pathetic, as well as too exposed. These places are found in less desired communities, so, they don't care.
Atmosphere: 1
Food: 1
Service: 2
TODAY MY FRIEND AND I HAD THE BUFFET. THE GUY IN THE BACK BROUGHT OUT MORE HOT WINGS. THEY WERE VERY GOOD AND SO WAS THE FISH AND CHICKEN TENDERS. MASHED POTATOES WERE PRETTY FRESH ALSO. THE POTATO SALAD HAD TOO MUCH MAYONNAISE. THE FRIED CHICKEN WAS DELICIOUS...GOOD SERVICE AS WELL.
Atmosphere: 3
Food: 3
Service: 4
New Caney got that fire chicken! Like, straight up, don't even get me started on the catfish.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strips, Chicken Tenders, 6 Rolls
Ordered a dozen chicken livers. Threw the entire order in the garbage. Grease obviously needed to be changed and I think they had been cooked and then put back in deep fryer to reheat. Overdone, really bad. Didn't discover this until I got home. The roll was good.
Atmosphere: 2
Food: 1
Service: 3
I stopped by this location on 9/17/24 to purchase the 18 piece chicken tenders special. I asked for hot tenders as I had to drive 20 minutes out to Huffman. After arriving home, I noticed that they had given me what appeared to be chicken strips cut into fourths rather than a whole chicken tender. I felt deceived , overcharged and quite frankly angry for being given nuggets passed off as tenders. I called the manager ( Nanda at least that’s what she said her name was, that may be a lie as well) to let them know about their deceptive practices. That went nowhere as she wanted me to drive from home to return the chicken back.. I can see why Hartz has no business because they have no customer service with tasteless chicken and unprofessional people working at this particular location. I will be returning their chicken to them tomorrow and expecting my full refund. BEWARE.. do not go to this location.. you have been warned!! Terrible food, awful manager with no customer service. My time and money is too valuable.
Atmosphere: 1
Food: 1
Service: 1
Terrible.
Atmosphere: 1
Food: 1
Service: 3
Amazing job people who own it are the best, so kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strips, Cobbler, Mashed Potatoes, Chicken Tenders, Gravy, lg Pinto Bean &Rice
This was literally all the gave us. Extremely skimpy with the food and the chicken strips weren’t cooked that well. We were extremely displeased. Cleveland Hartz gives you way more bang for your buck.
Atmosphere: 1
Food: 1
Service: 1
I love this place!!! Always fresh food and love the management!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strips, Fish, Mashed Potatoes, Chicken Tenders, 6 Rolls, Gravy
Restaurantji Recommends
They have delicious chicken wings. Simply the best!
Atmosphere: 5
Service: 5
This was literally all the gave us. Extremely skimpy with the food and the chicken strips weren’t cooked that well. We were extremely displeased. Cleveland Hartz gives you way more bang for your buck.
Atmosphere: 1
Food: 1
Service: 1
No chicken on the buffet, no rolls, no tea, staff was doing everything but working until a staff member finally decides to take out the overflowing trash and a damn rat runs out of the receptacle. Just gross this place needs help
Atmosphere: 1
Food: 1
Service: 1
If you love Hartz chicken stripes, avoid this one. Otherwise, it has a solid selection of sides. I'm a chicken stripe man, but even I enjoy coming to this location here and there for those loaded sides.
Atmosphere: 5
Food: 4
Service: 4
By and far some of the best chicken, my wife.And I have ever had
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chicken Strips, Gizzards and Rice and Broccoli
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