Worst M.O.D. Pizza I have ever been to. For starters the pizza was under cooked and the toppings were still cold and you may think it was a simple accident because they were busy but no, we were the only customers at the time just 3 people. Second my mother is gluten sensitive so we figured this would be the best place for her due to the restaurant chain being able to accommodate allergies but no what happened was after our 2 flour based crusts were handled they didn't swap gloves so they grabbed the gluten free option with gluten on their hands and cross contaminated everything, then there were the toppings they had been trown around and everything was mixed with things they shouldn't. Once the pizzas were in the oven they handed us our cups to get drinks and let me tell you everything on that soda machine screamed disease everything was sticky and extremely unclean and not just the soda machine but all the tables as well. There was still peices of food on the tables so once our pizzas were done we left and went to eat in the car once we got on and drove away we started to eat and thats when we realized the pizzas were under cooked and it wasn't like we drove a long distance we just parked at freddys so we could use the restroom. Speaking of restrooms ive seen abandoned porta pottys cleaner than that, its not hard to clean a bathroom don not eat here
Atmosphere: 1
Food: 1
Service: 1
Ashlee Williams
This was the dirtiest MOD Pizza I've ever been to. Sloppy and dirty, from the food prep area, to the grimey drink machines and tables. Everything looked like it hadnt been wiped down in a while. If you have gluten sensitivities or allergy, this is NOT a safe place to eat. I ordered a gluten sensitive crust, and the worker never changed gloves from prepping the pizza before mine. The sauce was smeared on with the same ladle as everything else, and the toppings were messy and mixed with others.
Atmosphere: 1
Food: 2
Service: 1
Sarah Elliott
I kept getting passed from worker to worker, which is fine, but nobody seems to know the specials? One person sure... but 3? I have really bad eyesight so it was a bit of an issue for me to read the sign for them. You'd think associates would know their menu, or at least have some sort of cheat sheet nearby to help them out when they forget.
Atmosphere: 2
Food: 5
Service: 1
Sean Isaacks
Worst experience I have ever had at mods. The person making our pizza was very rude. Threw our pizza together very sloppy ,was not putting the correct toppings on it and also was under cooked.He got so mad making our pizza that he threw it in the trash. My 2 year old is allergic to dairy so we order him the dairy free because loves pizza. We were concerned to let him eat it because he was slinging cheeses all over the other topping and into the sauces. We eat at the Baytown location all the time and have never had that type of experience.
Atmosphere: 2
Food: 1
Service: 1
J
The restroom’s here are disgusting. It looks like they never clean them. Just the bare minimum and they smell horrible. Truck stop restrooms are better. If the staff can’t clean a toilet, I doubt they’re cleaning the cooking equipment properly.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Create Your Own Pizza, Mod Pizza
Jacob Shields
Went recently, both bathrooms were filthy and smelt horrible, the rings on the toilet seat you could tell hadn’t been cleaned in a long while. Only the hot water was working for the sink and it was hot enough that it burnt, my kid couldn’t wash his hands. Overall cleanliness was just not there, I’m normally a fan of MOD and this location but it’s going down.
Atmosphere: 1
Food: 4
Service: 4
Isabel Muniz
This MOD location used to be great, but not anymore. The short caucasian lady making the pizza is always rude and gives attitude. We experienced poor service today, and our pizzas were burnt.
Atmosphere: 1
Food: 1
Service: 1
Little Kute Home
Wearing pajama pants at work….thats crazy. Not wearing gloves while handling the dough going in the oven is crazy. Having dirty gloves all over the floor is crazy. Having only one prepper is crazy while having a growing line of people.
Shannon Lenox
Waited 10 minutes for someone to acknowledge me and my family waiting to order pizza. The four workers did everything in their power to not acknowledge us. Never greeted us, or ask us to hold they would be right with us.
So disappointed in the interaction with them, this evening.
Karen Daines
Great service clean shop but the pizza just doesn’t cut it anymore bland taste tough crust not enough if anything
Worst M.O.D. Pizza I have ever been to. For starters the pizza was under cooked and the toppings were still cold and you may think it was a simple accident because they were busy but no, we were the only customers at the time just 3 people. Second my mother is gluten sensitive so we figured this would be the best place for her due to the restaurant chain being able to accommodate allergies but no what happened was after our 2 flour based crusts were handled they didn't swap gloves so they grabbed the gluten free option with gluten on their hands and cross contaminated everything, then there were the toppings they had been trown around and everything was mixed with things they shouldn't. Once the pizzas were in the oven they handed us our cups to get drinks and let me tell you everything on that soda machine screamed disease everything was sticky and extremely unclean and not just the soda machine but all the tables as well. There was still peices of food on the tables so once our pizzas were done we left and went to eat in the car once we got on and drove away we started to eat and thats when we realized the pizzas were under cooked and it wasn't like we drove a long distance we just parked at freddys so we could use the restroom. Speaking of restrooms ive seen abandoned porta pottys cleaner than that, its not hard to clean a bathroom don not eat here
Atmosphere: 1
Food: 1
Service: 1
This was the dirtiest MOD Pizza I've ever been to. Sloppy and dirty, from the food prep area, to the grimey drink machines and tables. Everything looked like it hadnt been wiped down in a while. If you have gluten sensitivities or allergy, this is NOT a safe place to eat. I ordered a gluten sensitive crust, and the worker never changed gloves from prepping the pizza before mine. The sauce was smeared on with the same ladle as everything else, and the toppings were messy and mixed with others.
Atmosphere: 1
Food: 2
Service: 1
I kept getting passed from worker to worker, which is fine, but nobody seems to know the specials? One person sure... but 3? I have really bad eyesight so it was a bit of an issue for me to read the sign for them. You'd think associates would know their menu, or at least have some sort of cheat sheet nearby to help them out when they forget.
Atmosphere: 2
Food: 5
Service: 1
Worst experience I have ever had at mods. The person making our pizza was very rude. Threw our pizza together very sloppy ,was not putting the correct toppings on it and also was under cooked.He got so mad making our pizza that he threw it in the trash. My 2 year old is allergic to dairy so we order him the dairy free because loves pizza. We were concerned to let him eat it because he was slinging cheeses all over the other topping and into the sauces. We eat at the Baytown location all the time and have never had that type of experience.
Atmosphere: 2
Food: 1
Service: 1
The restroom’s here are disgusting. It looks like they never clean them. Just the bare minimum and they smell horrible. Truck stop restrooms are better. If the staff can’t clean a toilet, I doubt they’re cleaning the cooking equipment properly.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Create Your Own Pizza, Mod Pizza
Went recently, both bathrooms were filthy and smelt horrible, the rings on the toilet seat you could tell hadn’t been cleaned in a long while.
Only the hot water was working for the sink and it was hot enough that it burnt, my kid couldn’t wash his hands.
Overall cleanliness was just not there, I’m normally a fan of MOD and this location but it’s going down.
Atmosphere: 1
Food: 4
Service: 4
This MOD location used to be great, but not anymore. The short caucasian lady making the pizza is always rude and gives attitude. We experienced poor service today, and our pizzas were burnt.
Atmosphere: 1
Food: 1
Service: 1
Wearing pajama pants at work….thats crazy.
Not wearing gloves while handling the dough going in the oven is crazy.
Having dirty gloves all over the floor is crazy.
Having only one prepper is crazy while having a growing line of people.
Waited 10 minutes for someone to acknowledge me and my family waiting to order pizza. The four workers did everything in their power to not acknowledge us. Never greeted us, or ask us to hold they would be right with us.
So disappointed in the interaction with them, this evening.
Great service clean shop but the pizza just doesn’t cut it anymore bland taste tough crust not enough if anything
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
Dani was super sweet and nice! She was very patient with my complicated order! Even served it with a smile! One of my fav locations.
Atmosphere: 5
Food: 5
Service: 5
Great place to eat ! Kinda like the "Subway" of pizza places.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza, Mod Pizza
This has been the worst experience I've had at a MOD pizza location.
* The staff took almost five minutes to take my order even though the place was nearly empty.
* The staff were joking about how they had just put out expired ingredients.
* The store was low on ingredients, boxes, and drink supplies.
* The store from the floor to the tables to the drink area were messy, sticky, and dirty.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Create Your Own Pizza, Cheesy Garlic Bread, Pumpkin Spice No Name Cake
Samyra(pretty sure I spelled that wrong!) Made my pizza amazing! Honestly the best I ever had there! Thank you so much! Will go again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mod Pizza
Aric was super friendly and helpful, even breaking out the dairy free cheese for my wife.
Food: 5
Service: 5
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