Schlotzsky's

12073 Grand Pkwy, New Caney
(281) 354-3712

Recent Reviews

Sort by
Tiffany Guzman

Great service and fresh food!

Atmosphere: 5

Food: 5

Service: 5

San J Cruz

This one was off Beltway 8 eastbound. Those women loaded our sandwiches correctly. Loved the food, great taste. Thank you Schlotzskys!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: The Original

Cory Graham

Prices do not match in drive though for what they are selling.

Patricia Baker

I ordered through Uber which I've never had an issue. I go to get my order and one of my meal deals doesn't have the drink or the chip. Need in mine the receipt I had literally says MD in front of the item. I had two of these a large mac and cheese and a cookie.

I pointed out to the guy who I find out as he says is the manager. He was very rude. I said that this was supposed to be a meal deal as it states it right there. I'm supposed to have a chip and drink. Keep in mind this meal deal is 12 dollars and some change. He pops off I didn't pay for that. I'm like are you serious it states it right there on the paper you have and online.. he's like take it up with Uber not my problem.
Mac and cheese was cold, sandwhich was made wrong and the one meal deal didn't even get the complete meal deal missing our chips. Dr. Pepper was flat that went down the drain.
Needless to say will not be returning to this location. 5 stars for Uber.

If something is wrong and a customer points it out the right thing to do would've been to apologize and take note to get it corrected so no one else has the same issue going forward. Not what I got in return from this so called manager.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Deluxe Original

Briley McLeod

Imagine paying for a combo just to be told you didn't pay for a combo.

I didn't receive my chips with my combo and my wife was denied her combo we paid for BY THE MANAGER.....

I won't be spending my hard earned money here ever again.

Extremely rude service.

Atmosphere: 1

Food: 1

Service: 1

Joe Smithers

Yeah I ordered over the over the app nobody told me it was closed or nothing

Mike Sheppard

First time and they impressed! Great sandwiches!

Atmosphere: 5

Food: 5

Service: 5

Aaron Houston

I ordered the Turkey Original (medium) and although I’ve had it before, I don’t remember the sourdough bread being so hard. The sandwich was decent at best, it just didn’t hit the spot like it used to (at other locations).

I asked for water (I don’t drink soda) and they informed me that they don’t pass out water cups, you have to buy a drink, you’ll receive your cup, and then you can choose water if you desire.

Atmosphere: 4

Food: 3

Service: 4

Nayel Bhakta

The food was very delicious the workers are very nice and service wise the food was ready in a few minutes and the people are very respectful! Definitely recommend going here!

Vegetarian options: Fresh Veggies Sandwich
Veggie Pizza
Veggie Flatbread

Atmosphere: 5

Food: 5

Service: 5

Ingrid Love

Food and service is hit or miss.

Food: 3

Service: 3

KIMBERLY QUINN

Great Sandwich! Quiet that I needed in my life today! Must have been taken care of by the owner. If not every employer needs an employee like him. Very clean and I will be back. Keep up the great work

Vegetarian options: Perfect options available! Salads look amazing.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Schlotzsky's Potato Chips, The Original, Grilled Cheese Sandwich

James Mccormick

This schlotzskys is supposed to close at 8pm. TWICE in the the last few months I’ve tried to go into this store before 8pm—about 8 minutes before close a few months back & today I pulled up 10 minutes before close—and both times it was closed. Lights out & doors locked. Was clear it had been that way at least a few minutes before I got there. Both of these instances were on Fridays. If supposed to be open until 8, be open until 8.

Food: 5

Service: 1

jackie calzada

This place is DIRTY!!! I wouldn’t dare eat here! There were roaches (multiple) on the entry door. When you walk in it feels like an old McDonald’s playground… just dirty. Tables are sticky, the drink dispenser dirty, the floor is dirty and sticky, the area
where you get utensils and napkins is also gross. I left didn’t even want to chance it.

Tonya Davis

I'm just here for the sugar cookies ? ~ ok ?? bye !

Atmosphere: 4

Food: 4

Service: 4

Tammy Galvan

Awesome #2 with everything & Turkey avocado. Thanks!

Vegetarian options: Just order all veggies ?

Wheelchair accessibility: Door in ADA compliance, ramp up to sidewalk.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: The Original, Avocado Turkey Sandwich

Loading...