The guy that served my boyfriend and myself intentionally and knowingly gave us moldy donuts. I will never eat there again
Food: 1
Jananna Hayes
Donuts wasn’t fresh and served with mold I called and they said it was oil from frying This completely unacceptable and a serious health concern . I’ve never seen any donuts with black spots 🤮 truly disgusted 🤢 I want my refund immediately 🚮 FDA should be contacted and if it is oil from frying no donuts should be presented like this it doesn’t even look appealing to eat
Atmosphere: 1
Food: 1
Service: 1
Krystal king
Try to use tap. She took my phone walked to the scanner and just shook her head no . Lobby is always closed . Poor service all around . Will not go back ever. Pats donuts for life.
Atmosphere: 1
Service: 1
Lisa Hall
Clean store, friendly staff, and the cream filled doughnuts are to die for.
Atmosphere: 5
Food: 5
Service: 5
A A
Came by twice today, between 11am-12pm, the open sign is on and there's someone there and the person in the car in front of us got their order, but no one ever came to get ours. Left with nothing after sitting in the hot sun, twice. The inside it's always closed, so that's a downer. The guy who's been there has always been nice and the food is great. Just put up a sign or something, if you're taking a break, so we're not sitting there for 5+ minutes, in the sun, for nothing.
Atmosphere: 1
Food: 3
Service: 1
Crystal Olivares
This Shipley’s is horrible. The donuts are always cold. Usually when I go to a Shipley and get the glazed donuts they’re nice and warm. But not here. Been here several times tried to give a 2nd, 3rd, 4th try but I’m done. The donuts are never warm.
Atmosphere: 3
Food: 1
Service: 3
Corelda Griffo
Poor service. Unpleasant staff. Unclean service area.
DO BETTER SHIPLEYS!
Atmosphere: 1
Food: 1
Service: 1
Joseph Griffo
Supposedly it’s an hour wait for hot donuts at 645 am…. Daily occurrence…. After watching this one load donuts eat in the prep area and wipe his face I had enough…. No gloves no hand washing in this place
Atmosphere: 1
Food: 1
Service: 1
Selina Perez
Best Shipley's in the area. Quality is maintained here, so I rely on this location for my kolache fix. The cashiers are always nice too.
My 4yo daughter SPIT OUT METAL about 1/4" long after eating a half of a donut hole! See these photos I've added, we come here every week and I guess nobody checks the equipment or maybe a staff member thinks it's a sick joke to put metal in the donuts, but it wasn't foil and it wasn't small. This was a very hard, approx 1/4" long piece of metal that my daughter spit out! It looks like it might be thin, but it's not easily flexible, it's a solid piece of small metal. Who knows how many others have metal shards in them.. we'll NEVER be going back here again. I will be calling the health inspector and corporate, and I hope nobody else's kids have this safety concern happen to them. BE AWARE OF THIS PLACE, CHECK YOUR DONUTS/FOOD FOR METAL OR WHO KNOWS WHAT ELSE!
I have given this location chance after chance. I am so annoyed with them that I bypass this location (which is closest to my home) to frequent the location in Porter. This place always seems to think their conversation is more important than attending to the client at the window, the doughnuts are NEVER fresh, no matter how early I have gone, and I have now officially given up on them. I purchased from there today because my niece is visiting and wanted doughnuts. My husband went to the location, and came back with NOT fresh doughnuts. I told him all about my other experiences with this location, and now he knows not to patronize this location. They truly are the worse Shipley's I have ever dealt with in my life. I am a lifelong Texan. I never write these sorts of reviews, but I am so tired of literally giving my money away.
Atmosphere: 2
Food: 2
Service: 2
Lisa Curiel
I love this place!! Everything is great every single time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Sausage and Cheese Kolaches
Rachel Green
I waited in the drive-through for eight minutes waiting for someone to answer and there was nothing. This is after already waiting three minutes behind a different car who was in front of me who ended up leaving the drive-though completely because no one answered. I finally pulled up to the window, and had to wait an additional two minutes for some guy to rudely walk up and answer “can I help you “ and then I proceeded to tell him that I placed an online order, and was here to pick it up. He turned around to a counter filled with bags..? He then pulled mine out after two minutes of digging around.(The inside of this place looks terrible and it seems like there hasn’t been anyone in there for years, Not to mention, why do you just have a ton of bags? I’m talking like at least 50 bags that look like they have food in them just sitting out on a counter??) Plus the inside is closed so the drive through is the only option at this place . He handed me my food and told me to have a nice day, which was about the only good thing about this encounter at this point. I got a sausage and cheese Kolache, and it was definitely jalapeño…! My kolache tasted like it’s been sitting out for days not to mention that it was the wrong thing. I also got two bags of the Regular donut holes, and they were all smashed together and cold like they’ve been sitting in a refrigerator. For this place being a chain restaurant their expectations must be really low because this is the worst experience I’ve ever had with the company. This place is drastically need to upgrade.
Atmosphere: 1
Food: 1
Service: 1
David Wheaton
Friendly staff, didn't care for kolaches
Atmosphere: 5
Food: 4
Service: 5
K. D.
Terrible service from the guy they have at the checkout.
The guy that served my boyfriend and myself intentionally and knowingly gave us moldy donuts. I will never eat there again
Food: 1
Donuts wasn’t fresh and served with mold I called and they said it was oil from frying This completely unacceptable and a serious health concern . I’ve never seen any donuts with black spots 🤮 truly disgusted 🤢 I want my refund immediately 🚮 FDA should be contacted and if it is oil from frying no donuts should be presented like this it doesn’t even look appealing to eat
Atmosphere: 1
Food: 1
Service: 1
Try to use tap. She took my phone walked to the scanner and just shook her head no . Lobby is always closed . Poor service all around . Will not go back ever. Pats donuts for life.
Atmosphere: 1
Service: 1
Clean store, friendly staff, and the cream filled doughnuts are to die for.
Atmosphere: 5
Food: 5
Service: 5
Came by twice today, between 11am-12pm, the open sign is on and there's someone there and the person in the car in front of us got their order, but no one ever came to get ours. Left with nothing after sitting in the hot sun, twice.
The inside it's always closed, so that's a downer. The guy who's been there has always been nice and the food is great. Just put up a sign or something, if you're taking a break, so we're not sitting there for 5+ minutes, in the sun, for nothing.
Atmosphere: 1
Food: 3
Service: 1
This Shipley’s is horrible. The donuts are always cold. Usually when I go to a Shipley and get the glazed donuts they’re nice and warm. But not here. Been here several times tried to give a 2nd, 3rd, 4th try but I’m done. The donuts are never warm.
Atmosphere: 3
Food: 1
Service: 3
Poor service. Unpleasant staff. Unclean service area.
DO BETTER SHIPLEYS!
Atmosphere: 1
Food: 1
Service: 1
Supposedly it’s an hour wait for hot donuts at 645 am…. Daily occurrence…. After watching this one load donuts eat in the prep area and wipe his face I had enough…. No gloves no hand washing in this place
Atmosphere: 1
Food: 1
Service: 1
Best Shipley's in the area. Quality is maintained here, so I rely on this location for my kolache fix. The cashiers are always nice too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Kolache, Bavarian Filled, Plain Cake
My 4yo daughter SPIT OUT METAL about 1/4" long after eating a half of a donut hole! See these photos I've added, we come here every week and I guess nobody checks the equipment or maybe a staff member thinks it's a sick joke to put metal in the donuts, but it wasn't foil and it wasn't small. This was a very hard, approx 1/4" long piece of metal that my daughter spit out! It looks like it might be thin, but it's not easily flexible, it's a solid piece of small metal. Who knows how many others have metal shards in them.. we'll NEVER be going back here again. I will be calling the health inspector and corporate, and I hope nobody else's kids have this safety concern happen to them. BE AWARE OF THIS PLACE, CHECK YOUR DONUTS/FOOD FOR METAL OR WHO KNOWS WHAT ELSE!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I have given this location chance after chance. I am so annoyed with them that I bypass this location (which is closest to my home) to frequent the location in Porter. This place always seems to think their conversation is more important than attending to the client at the window, the doughnuts are NEVER fresh, no matter how early I have gone, and I have now officially given up on them. I purchased from there today because my niece is visiting and wanted doughnuts. My husband went to the location, and came back with NOT fresh doughnuts. I told him all about my other experiences with this location, and now he knows not to patronize this location. They truly are the worse Shipley's I have ever dealt with in my life. I am a lifelong Texan. I never write these sorts of reviews, but I am so tired of literally giving my money away.
Atmosphere: 2
Food: 2
Service: 2
I love this place!! Everything is great every single time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Sausage and Cheese Kolaches
I waited in the drive-through for eight minutes waiting for someone to answer and there was nothing. This is after already waiting three minutes behind a different car who was in front of me who ended up leaving the drive-though completely because no one answered. I finally pulled up to the window, and had to wait an additional two minutes for some guy to rudely walk up and answer “can I help you “ and then I proceeded to tell him that I placed an online order, and was here to pick it up. He turned around to a counter filled with bags..? He then pulled mine out after two minutes of digging around.(The inside of this place looks terrible and it seems like there hasn’t been anyone in there for years, Not to mention, why do you just have a ton of bags? I’m talking like at least 50 bags that look like they have food in them just sitting out on a counter??) Plus the inside is closed so the drive through is the only option at this place . He handed me my food and told me to have a nice day, which was about the only good thing about this encounter at this point. I got a sausage and cheese Kolache, and it was definitely jalapeño…! My kolache tasted like it’s been sitting out for days not to mention that it was the wrong thing. I also got two bags of the Regular donut holes, and they were all smashed together and cold like they’ve been sitting in a refrigerator. For this place being a chain restaurant their expectations must be really low because this is the worst experience I’ve ever had with the company. This place is drastically need to upgrade.
Atmosphere: 1
Food: 1
Service: 1
Friendly staff, didn't care for kolaches
Atmosphere: 5
Food: 4
Service: 5
Terrible service from the guy they have at the checkout.
Atmosphere: 1
Food: 5
Service: 1
Loading...