Taco Bell

20193 US-59, New Caney
(281) 689-1376

Recent Reviews

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elissa

they gave me the nastiest cinnamon twists ever; they tasted rancid and the weirdest chemical taste. didn't feel like going back bc i don't need $2 that bad but i wouldn't eat here. soda was flat too.

Atmosphere: 1

Food: 1

Service: 1

Vickie Joyner

Yum yum for a midnight run

Atmosphere: 5

Food: 5

Service: 5

Philip McCulloch Sr. (Chef)

Very consistent clean and good

Atmosphere: 5

Food: 5

Service: 5

Sarah Curry

Food was fine. No napkins. Terrible service they didn't acknowledge my existence.

Kid-friendliness: Not kid friendly.

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Nacho Fries, 5 Layer Burrito

Nate

The entire staff working on November 24 in between 1:45 - 2:15pm need some training on customer service. Yulicsac and the manager need to get fired because they make the new Caney location look terrible.

Atmosphere: 1

Food: 1

Service: 1

Alicia Contreras

Always good when i go there. !! Sometimes Im missing items but they always make up for it lol.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Quesadilla

Scott Woodrow

The New Caney Taco Bell always has a longer than average wait time. I got trapped in the drive thru for over 30,THIRTY, MINUTES! I was then told the fryer was down but they could grill my chalupa. Finally got my food and the guy said he put. Some coupons in my bag. Five minutes later, I'm at my house. The coupons are only two, one free taco. And my chalupa was stone cold. They didn't even fry it. I will avoid this store like the plague!

Atmosphere: 1

Food: 4

Service: 1

Shelby Lane

The Mexican pizza is my go-to, and it was delicious, as always!! The bean burrito with beef and nacho fries were awesome!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nacho Fries, Mexican Pizza, Bean Burrito

Nat

Drive thru is automated and done electronically, no humans. I went at approximately 2pm on a Saturday, and they were very busy. 5 cars in front of me and the line was moving very slowly. I ordered a chicken quesadilla, chicken cantina bowl, and dorito's tacos and the food was cold. Service was ok, I don't need a full conversation but I do want warm food.

Atmosphere: 3

Food: 4

Service: 3

Mary Brammer

Couldn't hear the speaker due to the traffic noise, so they just had me drive to the window to make my drive through order.

Atmosphere: 3

Food: 5

Service: 5

Castellanos Medina

Good food. Fast food.np wait a long time

Atmosphere: 3

Food: 3

Service: 3

Marisa Bell

I had a bad experience replacing 2 tacos I let get cold after I had an accident and had to go to an urgent care clinic. I was back at the Taco Bell within an hour because I had to get my arm wrapped and the Taco Bell was on my way home. I showed the woman at the front desk my arm, and explained what happened. I even showed her the receipt with the tacos still in the bag. I pulled the tacos out of the bag to show them they weren’t eaten. I ONLY WANTED FRESH TACOS! And the woman at the front desk was extremely rude, repeatedly saying it wasn’t her fault when I wasn’t even accusing her. She was wearing no name tag, so I asked her what her name was and she told me her name was Jazmin and then added with a smirk, “ don’t forget about your tacos again!” As she laughed with her coworker on duty. Man, I’m already having a bad day and she wanted to tell me she couldn’t give me a fresh taco!! That’s not cool. I had to convince her to give me the tacos I paid for. She said she would ring me up and I said no. I paid for fresh tacos and that’s what I’m going to get. Took me 10 minutes and she probably spit in em, but I finally got fresh tacos from this store. I do not recommend this place.

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Dr Pepper

Dorian Pacheco

Always a quick run through the drive through here

Food: 5

Service: 5

Mark

The food is good, I liked the chalupas. For what you pay, it's not bad. Service was terrible, the food took 30 minutes. They only started working on it when we went up there and asked. The atmosphere was average for a fast food place.

Atmosphere: 3

Food: 4

Service: 1

James Southern

It's already bad enough that the front counter is never staffed and I have to order and pay through the kiosk at the New Caney Taco Bell. Drive through has an automated system now, (very annoying). My order is never correct either. Today I thought it would be different because there was a human running drive thru. But my order was wrong again., I ordered no lettuce or tomatoes I opened my taco to eat it and it was covered in brown lettuce which seems to be the normal lettuce for this location. So I proceeded to pick off the lettuce eat my taco and out of the bag sitting on the seat of my car a cockroach climbed out!!! I'm thinking wow seriously? So not only do they get the food wrong, only have an automated system for the interior and moving to an automated system for the drive-thru, now there are roaches coming out of the bag! Telling the staff wouldn't do any good because they're the reason that roaches are in there. I will never eat at this location again and anybody who tells me they're going there will get an earful!!! I was already almost home when I opened the bag and saw that roach and I just threw the food away! And I will never go back to Taco Bell again!

Atmosphere: 1

Food: 1

Service: 1

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