Whataburger

12083 Grand Pkwy, New Caney
(281) 354-4227

Recent Reviews

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Amanda McGuire

Whataburger was a mixed late-night stop around 11 PM to midnight. Kids’ meals were fine overall, but the fries were clearly old and stale. I asked for fresh ones and they were replaced without issue, which was appreciated. Tables needed cleaning, but it was late and there was a new employee training who seemed to be doing well. Still love a late-night Whataburger run despite the small misses.

Atmosphere: 4

Food: 3

Service: 4

Elite Photo Magic Booth

🤝🤘

Atmosphere: 5

Food: 5

Service: 5

Cassidy Cano

My order is wrong every single, takes forever to get it fixed. Will definitely not be back to this location.

Atmosphere: 1

Food: 1

Service: 1

Bruce Willows

Always good

Atmosphere: 5

Food: 5

Service: 5

Andrew Smith

For fast food, it's pretty high on the list. When I've ordered the food has been prepared quickly and accurately. I also greatly appreciate the level of customization available for most items.

Atmosphere: 5

Food: 5

Service: 5

Ludivina Lubiano

I used to love this whataburger when I first moved to the area but it has gone down horribly, the food isn’t fresh and customer service is just terrible.

Atmosphere: 1

Food: 1

Service: 1

Shawn Donna

Ordered a drink with my burger but didn’t get the drink because the machine was down. No biggie so I asked for a refund but was told no because I ordered on the app. When I challenged this absurdity I was told that I would have to figure out how to get a refund through the app on my own. And of course there is no refund request option on the app so they still have my money. Ridiculous!

Atmosphere: 1

Food: 4

Service: 1

Sergio El checo Felix

Hard to give a better rating to whataburger if you tried in&out or farmer brothers...

Atmosphere: 5

Food: 1

Service: 4

Kevin Mc Donald

Service was extremely slow on this evening. Wife got her food before mine and they were ordered together. The only difference was she asked for no tomatoes other than that our order was the same. Two #1 combos.

Atmosphere: 5

Food: 3

Service: 3

KATHY MCDONALD

Picked up 3 burgers meals from drive thru cost over$30 .Drove 10 minutes to house and sandwich and fries were completely cold as if they made it before we ordered it...won't go there again..

Food: 1

Service: 5

Alex Meyer

As we pull into the drive thru the guys on the phone talking to some one . We give him our order and gets it wrong
Take 15 minutes to get our food and the got it incomplete incorrect

Doris Barcinas

Great location! Nice, cozy, and busy!

Food is always good at breakfast and early dinner, at 5pm.
We love whataburger!!!🥰❣️💞

Atmosphere: 5

Food: 5

Service: 5

Julio Eduardo

Workers would rather talk than attend.

Atmosphere: 4

Food: 4

Service: 2

Anna Cardenas

the manager rosa was rude and i received a burger with no patty. how does that even happen?

Atmosphere: 1

Food: 1

Service: 1

Ronnie Jeane

Cockroach on the wall with booth seats vanilla milkshake didn't taste right either

Atmosphere: 2

Food: 3

Service: 4

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