Whataburger
12083 Grand Pkwy, New Caney
(281) 354-4227
Recent Reviews
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Whataburger was a mixed late-night stop around 11 PM to midnight. Kids’ meals were fine overall, but the fries were clearly old and stale. I asked for fresh ones and they were replaced without issue, which was appreciated. Tables needed cleaning, but it was late and there was a new employee training who seemed to be doing well. Still love a late-night Whataburger run despite the small misses.
Atmosphere: 4
Food: 3
Service: 4
🤝🤘
Atmosphere: 5
Food: 5
Service: 5
My order is wrong every single, takes forever to get it fixed. Will definitely not be back to this location.
Atmosphere: 1
Food: 1
Service: 1
Always good
Atmosphere: 5
Food: 5
Service: 5
For fast food, it's pretty high on the list. When I've ordered the food has been prepared quickly and accurately. I also greatly appreciate the level of customization available for most items.
Atmosphere: 5
Food: 5
Service: 5
I used to love this whataburger when I first moved to the area but it has gone down horribly, the food isn’t fresh and customer service is just terrible.
Atmosphere: 1
Food: 1
Service: 1
Ordered a drink with my burger but didn’t get the drink because the machine was down. No biggie so I asked for a refund but was told no because I ordered on the app. When I challenged this absurdity I was told that I would have to figure out how to get a refund through the app on my own. And of course there is no refund request option on the app so they still have my money. Ridiculous!
Atmosphere: 1
Food: 4
Service: 1
Hard to give a better rating to whataburger if you tried in&out or farmer brothers...
Atmosphere: 5
Food: 1
Service: 4
Service was extremely slow on this evening. Wife got her food before mine and they were ordered together. The only difference was she asked for no tomatoes other than that our order was the same. Two #1 combos.
Atmosphere: 5
Food: 3
Service: 3
Picked up 3 burgers meals from drive thru cost over$30 .Drove 10 minutes to house and sandwich and fries were completely cold as if they made it before we ordered it...won't go there again..
Food: 1
Service: 5
Restaurantji Recommends
As we pull into the drive thru the guys on the phone talking to some one . We give him our order and gets it wrong
Take 15 minutes to get our food and the got it incomplete incorrect
Great location! Nice, cozy, and busy!
Food is always good at breakfast and early dinner, at 5pm.
We love whataburger!!!🥰❣️💞
Atmosphere: 5
Food: 5
Service: 5
Workers would rather talk than attend.
Atmosphere: 4
Food: 4
Service: 2
the manager rosa was rude and i received a burger with no patty. how does that even happen?
Atmosphere: 1
Food: 1
Service: 1
Cockroach on the wall with booth seats vanilla milkshake didn't taste right either
Atmosphere: 2
Food: 3
Service: 4
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