I love the food and the service is great but there are certain times that a bout 2 or 3 slack but most workers are hard workers and i love their wings they come out crispy and good oily a bit!!šš
Atmosphere: 5
Food: 5
Service: 4
J Rrrr
I WAITED 50 MINUTES FOR 10 WINGS AND BAD SERVICE. I am NEVER rude to restaurants or businesses, but on 11/29 at 1:30 I called for a take outā¦ it took over 5 mins to even get me off hold, that was fine. I ordered, she said 15 minutes to get my food. I go in, get my drink and wait. 35 mind go by!!!! I go up and ask for a refund because it shouldnāt take over 35 minutes for 10 wings and Cajun fries??? It wasnāt so busy that it was impossible to get 10 WINGS OUT!!! I was giving grace for them being a little backed up, but over 30 minutes for 10 wings?? Are they playing back there? All you can hear is laughing and giggling, I didnāt see one person working. The lady at the front has attitude and is smiling when I ask for a refund? She the says itās 3-5 business days for a refundā¦ Iām like ok well I need one, she then says to come in 30 minutes later or call in 30 minutes for a refundā¦ what???? She gets her manager, and the lady says sheāll get our food in 2 minsā¦ on the screen it says my food was done 10 MINUTES AGOā¦?? It takes her another 5+ minutes to get my food. It said it was ready for about 15 minutes before I even got it. The customer service is HORRIBLE. Food is HORRIBLE. Wait is HORRIBLE. Please go somewhere else if you want wings. Over 50 minutes for ten wings is a jokeš.
Atmosphere: 1
Food: 1
Service: 1
Zemtek Smith
Never get Wingstop. They are trying to start an epidemic by making people sign for orders. I have no problems with Wingstop watching me confirm orders I pick up. But to make me touch a nasty order pick up sheet is just wrong. If you want all that information then you need to write it down. I dont want to compromise my customers and my own health. I should not have to subject to myself to the harmful chemicals in hand sanatizer either. If you want all that information you should contact DoorDash, Uber eat etc.... instead of slowing people up trying to get your food to our customers.
Maranita Sapito
my stomach full from all da winggz im eating
Nickalus Pesch
stopped taking cash, so I stopped taking wings, from them. hope they go out of business. 64% is being extremely generous
Kayla Rubio
Absolute trash are fries were thrown into a bag and our bag was soaked in grease we politely asked them to fix the drink machine cause everyone was complaining cause all the drinks were carbonated and disgusting then the front lady said weāre not responsible well damn itās in the restaurant
Atmosphere: 1
Food: 1
Service: 1
Daniel Salinas
Flavors are not for me. I love flavor, but I can't find it there.
Atmosphere: 2
Food: 1
Service: 1
gabbie
Imagine going to buy 30 piece wings sides etc and paying then after WAITING for your order and realizing you have zero ranch /blue cheese because itās an āextra charge ā that the cashier failed to mention at check out. You ask for a manager and he tells you āitās not on meā donāt put people in position if they wanna ARGUE with a customer so they can be right?? The young man you have in charge after 10 pm on 10/7 needs a crash course training on customer satisfaction ASAP!! TRASH SERVICE! Nothing but a bunch of kids running the show! He wasnāt even in the restaurant. The cashier had to go find him somewhere outside looking high not giving a damn. Smh do better wing stop!!
Tyeshia Tate
This Wingstop in New Caney on 20172 US HWY 59 count your days! Ophelia the āAsst Managerā spoke to my momma like she was 3 years old. She was condescending, immature, and caused a scene. All my people in this area if you eat there think twice because if they want to treat her that way they might try you. Iāll drive to Kingwood before I go there again. I WILL NOT TOLERATE DISRESPECT especially when we canāt even understand half of what youāre saying. š
Atmosphere: 1
Food: 2
Service: 1
Samuel Perez
I ahte voodoonfries2andth3waitt to tet my food byt i love buffslo fries nd mango habanero. please try it
Hands down best wings in the area, I always enjoy the food and their specials... Will be back for more š
Denim Pelrean (denim)
There was brown stuff coming out of the ice machine. I let him know and I asked if me and my friend can have a new cup. Mr.Nathan a white guy with braids, got an attitude and slammed the cups on the table. And when we expressed why he e where asking for new cups he had an entire attitude and threw the cups at the wall. I will NOT be spending money here ever again.
Atmosphere: 1
Food: 3
Service: 1
Keith Read
They took our money and shorted us 1/3 of our wings. Tried to call the store THEY DONT ANSWER.
NEVER BUYING FROM THEM. Going to file a chargeback. Communication Wing Stop, Communications. Youāre fired.
0 Stars for Customer Service
Atreyu Allin
Every location I pick up GrubHub deliveries has slow and rude service. I'm about to boycott their pickups with how consistently bad Wingstop is customer service wise.
Payge Gould
I called in an order they said 35 minutes, and that was perfectly fine I showed up 35 minutes later they said 25 more minutes I understand if it gets busy but I have my order in first , second I got my wings they where all the wrong flavor & I had mentioned I called my order in for a reason I had puppies at home and I didnāt appreciate it they could have called me and told me that they had my number on the phone call order .
I love the food and the service is great but there are certain times that a bout 2 or 3 slack but most workers are hard workers and i love their wings they come out crispy and good oily a bit!!šš
Atmosphere: 5
Food: 5
Service: 4
I WAITED 50 MINUTES FOR 10 WINGS AND BAD SERVICE. I am NEVER rude to restaurants or businesses, but on 11/29 at 1:30 I called for a take outā¦ it took over 5 mins to even get me off hold, that was fine. I ordered, she said 15 minutes to get my food. I go in, get my drink and wait. 35 mind go by!!!! I go up and ask for a refund because it shouldnāt take over 35 minutes for 10 wings and Cajun fries??? It wasnāt so busy that it was impossible to get 10 WINGS OUT!!! I was giving grace for them being a little backed up, but over 30 minutes for 10 wings?? Are they playing back there? All you can hear is laughing and giggling, I didnāt see one person working. The lady at the front has attitude and is smiling when I ask for a refund? She the says itās 3-5 business days for a refundā¦ Iām like ok well I need one, she then says to come in 30 minutes later or call in 30 minutes for a refundā¦ what???? She gets her manager, and the lady says sheāll get our food in 2 minsā¦ on the screen it says my food was done 10 MINUTES AGOā¦?? It takes her another 5+ minutes to get my food. It said it was ready for about 15 minutes before I even got it. The customer service is HORRIBLE. Food is HORRIBLE. Wait is HORRIBLE. Please go somewhere else if you want wings. Over 50 minutes for ten wings is a jokeš.
Atmosphere: 1
Food: 1
Service: 1
Never get Wingstop. They are trying to start an epidemic by making people sign for orders. I have no problems with Wingstop watching me confirm orders I pick up. But to make me touch a nasty order pick up sheet is just wrong. If you want all that information then you need to write it down. I dont want to compromise my customers and my own health. I should not have to subject to myself to the harmful chemicals in hand sanatizer either. If you want all that information you should contact DoorDash, Uber eat etc.... instead of slowing people up trying to get your food to our customers.
my stomach full from all da winggz im eating
stopped taking cash, so I stopped taking wings, from them. hope they go out of business. 64% is being extremely generous
Absolute trash are fries were thrown into a bag and our bag was soaked in grease we politely asked them to fix the drink machine cause everyone was complaining cause all the drinks were carbonated and disgusting then the front lady said weāre not responsible well damn itās in the restaurant
Atmosphere: 1
Food: 1
Service: 1
Flavors are not for me. I love flavor, but I can't find it there.
Atmosphere: 2
Food: 1
Service: 1
Imagine going to buy 30 piece wings sides etc and paying then after WAITING for your order and realizing you have zero ranch /blue cheese because itās an āextra charge ā that the cashier failed to mention at check out. You ask for a manager and he tells you āitās not on meā donāt put people in position if they wanna ARGUE with a customer so they can be right?? The young man you have in charge after 10 pm on 10/7 needs a crash course training on customer satisfaction ASAP!! TRASH SERVICE! Nothing but a bunch of kids running the show! He wasnāt even in the restaurant. The cashier had to go find him somewhere outside looking high not giving a damn. Smh do better wing stop!!
This Wingstop in New Caney on
20172 US HWY 59 count your days! Ophelia the āAsst Managerā spoke to my momma like she was 3 years old. She was condescending, immature, and caused a scene. All my people in this area if you eat there think twice because if they want to treat her that way they might try you. Iāll drive to Kingwood before I go there again. I WILL NOT TOLERATE DISRESPECT especially when we canāt even understand half of what youāre saying. š
Atmosphere: 1
Food: 2
Service: 1
I ahte voodoonfries2andth3waitt to tet my food byt i love buffslo fries nd mango habanero. please try it
Atmosphere: 1
Food: 5
Service: 5
Restaurantji Recommends
Hands down best wings in the area, I always enjoy the food and their specials... Will be back for more š
There was brown stuff coming out of the ice machine. I let him know and I asked if me and my friend can have a new cup. Mr.Nathan a white guy with braids, got an attitude and slammed the cups on the table. And when we expressed why he e where asking for new cups he had an entire attitude and threw the cups at the wall. I will NOT be spending money here ever again.
Atmosphere: 1
Food: 3
Service: 1
They took our money and shorted us 1/3 of our wings. Tried to call the store THEY DONT ANSWER. NEVER BUYING FROM THEM. Going to file a chargeback. Communication Wing Stop, Communications. Youāre fired. 0 Stars for Customer Service
Every location I pick up GrubHub deliveries has slow and rude service. I'm about to boycott their pickups with how consistently bad Wingstop is customer service wise.
I called in an order they said 35 minutes, and that was perfectly fine I showed up 35 minutes later they said 25 more minutes I understand if it gets busy but I have my order in first , second I got my wings they where all the wrong flavor & I had mentioned I called my order in for a reason I had puppies at home and I didnāt appreciate it they could have called me and told me that they had my number on the phone call order .
Atmosphere: 1
Food: 1
Service: 1
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