Cake Mix
3606 N Dixie Blvd, Odessa
(432) 231-8817
Recent Reviews
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Great flavor and affordable prices. We anticipate visiting this venue often, thanks to its welcoming staff and outstanding customer service. The cake designs showcase remarkable talent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wedding Cake, Frog Cake, Birthday Cake, Cupcake
I was looking for a gender reveal cake, and Cake Mix truly delivered! Their response time was outstanding—I have never worked with a business that was so communicative and responsive. I was incredibly impressed by this level of service!
Not only did they execute my cake perfectly, but we absolutely loved it. We had a scheduling change and needed to adjust the date, and they were flexible and accommodating every step of the way. The entire experience was seamless, and I couldn’t recommend them more. Five stars and can't wait to use them again in the future!
Atmosphere: 5
Food: 5
Service: 5
They don’t do edible images but were kind enough to put them in for me. Their cake was amazing and exactly what I wanted.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Best damn little cake shop in West Texas. Kind friendly staff, great desserts and a nice little environment with blankets for sale. Also great prices. No seriously, they have very competitive prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcake
Great service and great cake.
Atmosphere: 5
Food: 5
Service: 5
Very friendly employees and delicious brownies!!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cupcake
We ordered a month in advance to secure early delivery on Mother's Day and answer any questions. We asked for the entire cake to look like the slice in the photo. A concept drawing was given which was edited to not have a blank slice with writing, but as you can see, it includes a top border. I assumed she understood this to be the blue border since she drew it. The cake itself had no top border of bright blue. Communication should have been had to clarify before decorating if she was unsure, hence ordering a month in advance. The flower shapes and colors look nothing like the inspiration photo, as you can see on the last photo. In fact it was pointed out the brown on the yellow flower looks like poo. Not pleasant.
I was informed I would receive a photo before delivery. At near 11:30pm the night before Mother's Day I was messaged asking if delivery at 2pm was ok. This was my first hint that the cake was forgotten. At 2:30pm I requested an update. She was in the vehicle on her way to deliver and took a photo at that time of the cake in the box. She explained she had gotten backed up. I was immediately dissatisfied with the sight. By the time I could respond she had handed it to my mother, who of course was appreciative. The skill looks unprofessional and created in haste. By Cake Mix's shared photos and initial polite demeanor, I expected much more. By looking at their Facebook page, it appears they focused more on ready made cakes for walk-ins rather than our custom order of $110 before tip.
The photos provided are those taken by Cake Mix.
Expect lack of communication and skill, untimeliness.
Rectification was requested before placing review. Review was preferred by Cake Mix.
Very cool place. everything I bought was very good and fresh even at the end of the day. Staff was very nice also.
Atmosphere: 5
Food: 5
Service: 5
The customer service was great! I enjoyed the Cupcakes got some strawberries for Valentine’s Day! It was all delicious will come back!
Atmosphere: 5
Food: 5
Service: 5
Not what exactly the taste we were looking for
Restaurantji Recommends
Thank you so much!! Your cupcakes were moist and delicious.. And I also like the name, Cake Mix... Wish you the best. I will always use you.. ?
Thank you Cake Mix for making me the cutest Back to the 80’s cake. Everyone loved the way it looked and it tasted fantastic. Cake Mix was so easy to work with. Everything was done via Messenger and they answered my messages very quickly. I showed them what I wanted and they delivered 100%. They have so many flavors to choose from and the delivery was right on time. I will definitely be using Cake Mix again.
Customer service needs to be better, cupcakes are good but not worth the price at al.. nice so now I'm a liar, if any one reads this. Go to the grocery store to buy cupcakes, they will cost more but they will probably taste better and they will be bigger
Great cup cakes, great pricing affordable and delicious
Great last minute project and baby was excited
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