The food is pretty good there’s just a lot of vegetables on it. Meaning there’s more like onions on it than chicken a lot of vegetables I would like to have more chicken seem like they were saving on chicken. Also, I said no pickles as you can see in my receipts and guess what I got pickles and I also don’t have a straw, Uber eats so I have to deal with no straw and I’m at work but otherwise it’s pretty good. I will give it a second chance. We shall see next time .. decent food.. the fries are pretty good . You all just need to pay more attention to detail like no pickles, and may be providing a straw and more meat. But flavor a 10. Update ****I order 2nd time and it was amazing thank you
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Ultimate Fries
P A
This place is so unwelcoming! Nobody greets you. They stand at the register like a zombie. The same guy has taken my order three different times and he is so unfriendly. When he called my number for my food, I had four different boxes that he didn’t offer to sack for me. I asked him for a sack and he tried to correct me saying, “you mean a bag!” Then he just handed me the sack instead of offering to put my food in it for me. None of the workers are ever friendly.I can say that the food is good. But the customer service has a lot lacking!
Atmosphere: 1
Food: 4
Service: 1
Sam H.
Too slow mobile is one hour late!!! And customer service was rude. Worker are also very slow
Eva Salas
Food was hott and
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Supposed to Be Cheese Fries with Bacon and Ranch
Azael J.
Aaron had some of the best customer service I ever seen even tho he was a cook he helped us immediately because the other people wasn't there and one was otp and did everything he needed to do better then most service workers
Chris Lorenz
I ordered through Uber eats so can't say anything about service or atmosphere but the food I can talk about.I really enjoyed my Old School Philly it had a great amount of meat on it. It could have been better prepared instead of slapped together but nothing a fork can fix.The Ultimate fries were okay I can say a piece of advice ask for no salt on fries as the cheese sauce and bacon add enough salt. My fries were a little salty. I still ate them, just will get no salt next time.
Atmosphere: 5
Food: 5
Service: 5
Mackenzie Rose
Customer service was spot on. I was greeted with a smile as well as professionalism. Everything I ordered I recieved. It was yummy. Thank you! I will be returning when I'm craving Phillys even if it is salad style ?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: White Meat Chicken
Will Barber
Not sure what happened to this place a couple months ago it was great food great service, twice I’ve been this month and it’s been complete garbage, horrible service and food was bland, dry and over cooked, my sandwich was completely wrong and they told me to pick the veggies off I didn’t want , sad to say I won’t be back!
Atmosphere: 1
Food: 1
Service: 1
sebastian mora
Man this place needs new employees, no sense of urgency, takes 20 minutes for them to greet you and to start your order, worst employees in Odessa.
Atmosphere: 1
Food: 1
Service: 1
Devin Mcclintock
Live in Odessa but always drove to midland to get Charleys. While in Midland today I was going to stop by the mall but seen online that a Charley's was in Odessa mall now. Google said it closes at 8pm. I was there at 650pm and the place was closed. Would be nice if we can get the actual hrs so people aren't wasting their time walking through the mall for nothing. What a waste...
When did people start not wanting to be at the job they applied for ? Seems like I'm asking for a favor when placing a order or asking a question ❓
Rebecca Ortíz
I came to eat here with my husband, as we always try to once a week. Its our favorite place to eat at the mall. The day I came I was walking to the register when I saw the women working at the register start screaming at a customer. This was Wednesday I believe, well anyways, the lady working was white complected with a hand tattoo, and she was screaming profanity at the other lady who seemed to be emotional about something. I’m not sure what was going on, but whatever it was the cashier was very unprofessional. It caught me by surprise, because like I stated earlier we always eat there, and nothing like that has ever happened before. I’m sure the cashier was new as I nor my husband recognized her, regardless, it was very awkward and uncomfortable to witness. My husband and I, decided not to eat there after all, and i’m not sure we’ll be going back. Which is sad to say at the least. Charleys was our favorite spot to eat. I hope someone did something about that cashier, and I hope that lady getting cursed at is okay.
Atmosphere: 1
Food: 1
Service: 1
Martha Fox
My husband and I came here for lunch today and were pleasantly surprised. The service was quick and the food delicious. Definitely got our money’s worth, they pile on the meat, bread was toasted yet soft. Very good!
Obel Morales
I just went to this location and the two ladies working there did not acknowledge me and never said they would take my order. They never came to take my order so I just left.
The food is pretty good there’s just a lot of vegetables on it. Meaning there’s more like onions on it than chicken a lot of vegetables I would like to have more chicken seem like they were saving on chicken. Also, I said no pickles as you can see in my receipts and guess what I got pickles and I also don’t have a straw, Uber eats so I have to deal with no straw and I’m at work but otherwise it’s pretty good. I will give it a second chance. We shall see next time .. decent food.. the fries are pretty good . You all just need to pay more attention to detail like no pickles, and may be providing a straw and more meat. But flavor a 10. Update ****I order 2nd time and it was amazing thank you
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Ultimate Fries
This place is so unwelcoming! Nobody greets you. They stand at the register like a zombie. The same guy has taken my order three different times and he is so unfriendly. When he called my number for my food, I had four different boxes that he didn’t offer to sack for me. I asked him for a sack and he tried to correct me saying, “you mean a bag!” Then he just handed me the sack instead of offering to put my food in it for me. None of the workers are ever friendly.I can say that the food is good. But the customer service has a lot lacking!
Atmosphere: 1
Food: 4
Service: 1
Too slow mobile is one hour late!!! And customer service was rude. Worker are also very slow
Food was hott and
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Supposed to Be Cheese Fries with Bacon and Ranch
Aaron had some of the best customer service I ever seen even tho he was a cook he helped us immediately because the other people wasn't there and one was otp and did everything he needed to do better then most service workers
I ordered through Uber eats so can't say anything about service or atmosphere but the food I can talk about.I really enjoyed my Old School Philly it had a great amount of meat on it. It could have been better prepared instead of slapped together but nothing a fork can fix.The Ultimate fries were okay I can say a piece of advice ask for no salt on fries as the cheese sauce and bacon add enough salt. My fries were a little salty. I still ate them, just will get no salt next time.
Atmosphere: 5
Food: 5
Service: 5
Customer service was spot on. I was greeted with a smile as well as professionalism. Everything I ordered I recieved. It was yummy. Thank you! I will be returning when I'm craving Phillys even if it is salad style ?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: White Meat Chicken
Not sure what happened to this place a couple months ago it was great food great service, twice I’ve been this month and it’s been complete garbage, horrible service and food was bland, dry and over cooked, my sandwich was completely wrong and they told me to pick the veggies off I didn’t want , sad to say I won’t be back!
Atmosphere: 1
Food: 1
Service: 1
Man this place needs new employees, no sense of urgency, takes 20 minutes for them to greet you and to start your order, worst employees in Odessa.
Atmosphere: 1
Food: 1
Service: 1
Live in Odessa but always drove to midland to get Charleys. While in Midland today I was going to stop by the mall but seen online that a Charley's was in Odessa mall now. Google said it closes at 8pm. I was there at 650pm and the place was closed. Would be nice if we can get the actual hrs so people aren't wasting their time walking through the mall for nothing. What a waste...
Restaurantji Recommends
When did people start not wanting to be at the job they applied for ? Seems like I'm asking for a favor when placing a order or asking a question ❓
I came to eat here with my husband, as we always try to once a week. Its our favorite place to eat at the mall. The day I came I was walking to the register when I saw the women working at the register start screaming at a customer. This was Wednesday I believe, well anyways, the lady working was white complected with a hand tattoo, and she was screaming profanity at the other lady who seemed to be emotional about something. I’m not sure what was going on, but whatever it was the cashier was very unprofessional. It caught me by surprise, because like I stated earlier we always eat there, and nothing like that has ever happened before. I’m sure the cashier was new as I nor my husband recognized her, regardless, it was very awkward and uncomfortable to witness. My husband and I, decided not to eat there after all, and i’m not sure we’ll be going back. Which is sad to say at the least. Charleys was our favorite spot to eat. I hope someone did something about that cashier, and I hope that lady getting cursed at is okay.
Atmosphere: 1
Food: 1
Service: 1
My husband and I came here for lunch today and were pleasantly surprised. The service was quick and the food delicious. Definitely got our money’s worth, they pile on the meat, bread was toasted yet soft. Very good!
I just went to this location and the two ladies working there did not acknowledge me and never said they would take my order. They never came to take my order so I just left.
Strawberry lemonade is amazing