I ordered a LG pep pizza and they gave me a medium in a LG box.
Atmosphere: 2
Food: 1
Service: 1
Bat Man
Front of house is clean and food seams to be served in a timely manner. Front staff was also friendly. We were in the game room for 45mins. Not 1 employee to be found. This was noon on a Wednesday. Majority of the games either dint have all its parts such as all 3 air hockey tables (midding pucks), most of the balls even basketball ones were missing(also bowling/ deal you roll ball up to). Claw machines were set on the lowest setting that are not considered fair play (besides the rubber duck one that gurentees you a prise) Probably spent $10/15 on games that did not function. Of the ones that did function they are set to an extreme setting were they are active for less than 30 seconds (such as the one your kid trows balls at tanks) Insulation seems to be falling from the roof. This place can be a nice place but its highway robbery with there game room( #1 reason i believepeople being there kids for). It makes what should have been a good experience to a terrible one. We had to find someone in the front to help us with prizes. I hope this is a fluke, but this experience was absolutely terrible. I would recommend you skip this place if you are looking for a fun time with the kids.
Atmosphere: 3
Food: 4
Service: 3
Angela Haskins
Basically Dave and Buster's for kids. Better than chuck e cheese.
Atmosphere: 4
Food: 4
Service: 5
Andrea Orozco
Horrible service from entry to have a party at this facility. The staff acted as if we were a nuisance being there. The food line was near empty the whole time. My party asked for more pizza and breadsticks to be put out and the staff was upset about it! The kids working there have no manners or customer service etiquette. My party was charged for entry even after notifying staff they were there for a party and was prepaid for! Horrible service to spend that much money on party at this location. I would not recommend at all!
Atmosphere: 1
Food: 1
Service: 1
Thomas Sebolt
I wish they made more pizza for lunch hours and also more variety instead of just pepperoni and pepperoni and jalapeno and one pizza that has every single topping
Atmosphere: 5
Food: 4
Service: 4
Kraig Smith
Hi Everyone! Me and my Dad went around 7pm we sat in the far room by the salad bar which was very good my dad tried to request a pizza nobody could hear cuz there was very loud music in the back nobody knew that we were standing there for at least 15 min nobody came to help us. While we were eating they people cleaning the room kept putting the chairs up around us like they were trying to hurry us up out the room so they can clean while we were still eating , I asked for the manager at the front desk they couldn't find her so we just left ,
Atmosphere: 2
Food: 3
Service: 1
Patrick Kennedy
I had my wife and my daughter and my granddaughter out for lunch They noticed my wife was with cancer and they were very kind an helpful, my wife has pancreatic cancer an is on hospice care, we are going through a lot right now, it meant a lot they were kind, God bless y'all
Atmosphere: 5
Food: 5
Service: 5
Jack Hinds
Love taking the grandkids here, always fresh food,
Atmosphere: 5
Food: 4
Service: 4
Jesus Hernandez
The food was good it was just not enough pizza we had to wait 25 min for a second plate
Ordered the Mega combo, and it came with 4 buffets, 4 drinks, and $100 game card. Can't beat that! Pizza is always great, and we love the salad bar!
Atmosphere: 5
Food: 5
Service: 5
Raul Jr Hernandez
Unfortunately, this is my last time coming to this location for Mr Gatti’s. The lady taking the orders, and placing the pizzas on the trays to customers was extremely rude, nasty attitude and should probably be kept in the back AWAY from customers. She was not only guarding the pizza but making sure every single old slice was eaten first without any sense of awareness of the way she was talking to people. Recommendations: have employee training on professionalism; send that rude lady to the NFL combine to be a linebacker for the Steelers or to be a policeman/security guard. This was ridiculous, never again.
Atmosphere: 1
Food: 1
Service: 1
james king
Could do a tad better at having the fountain drink machines full of ice and keeping the desert pizza stocked.
Atmosphere: 4
Food: 4
Service: 4
Adriaan Mangum
The pizza tastes like cardboard, one of the theatre rooms was blocked off and the theatre screen that was working kept glitching every 30 seconds.
Good pizza and good salad fixings.
Food: 4
I ordered a LG pep pizza and they gave me a medium in a LG box.
Atmosphere: 2
Food: 1
Service: 1
Front of house is clean and food seams to be served in a timely manner. Front staff was also friendly. We were in the game room for 45mins. Not 1 employee to be found. This was noon on a Wednesday. Majority of the games either dint have all its parts such as all 3 air hockey tables (midding pucks), most of the balls even basketball ones were missing(also bowling/ deal you roll ball up to). Claw machines were set on the lowest setting that are not considered fair play (besides the rubber duck one that gurentees you a prise) Probably spent $10/15 on games that did not function. Of the ones that did function they are set to an extreme setting were they are active for less than 30 seconds (such as the one your kid trows balls at tanks) Insulation seems to be falling from the roof. This place can be a nice place but its highway robbery with there game room( #1 reason i believepeople being there kids for). It makes what should have been a good experience to a terrible one. We had to find someone in the front to help us with prizes. I hope this is a fluke, but this experience was absolutely terrible. I would recommend you skip this place if you are looking for a fun time with the kids.
Atmosphere: 3
Food: 4
Service: 3
Basically Dave and Buster's for kids.
Better than chuck e cheese.
Atmosphere: 4
Food: 4
Service: 5
Horrible service from entry to have a party at this facility. The staff acted as if we were a nuisance being there. The food line was near empty the whole time. My party asked for more pizza and breadsticks to be put out and the staff was upset about it! The kids working there have no manners or customer service etiquette. My party was charged for entry even after notifying staff they were there for a party and was prepaid for! Horrible service to spend that much money on party at this location. I would not recommend at all!
Atmosphere: 1
Food: 1
Service: 1
I wish they made more pizza for lunch hours and also more variety instead of just pepperoni and pepperoni and jalapeno and one pizza that has every single topping
Atmosphere: 5
Food: 4
Service: 4
Hi Everyone! Me and my Dad went around 7pm we sat in the far room by the salad bar which was very good my dad tried to request a pizza nobody could hear cuz there was very loud music in the back nobody knew that we were standing there for at least 15 min nobody came to help us. While we were eating they people cleaning the room kept putting the chairs up around us like they were trying to hurry us up out the room so they can clean while we were still eating , I asked for the manager at the front desk they couldn't find her so we just left ,
Atmosphere: 2
Food: 3
Service: 1
I had my wife and my daughter and my granddaughter out for lunch They noticed my wife was with cancer and they were very kind an helpful, my wife has pancreatic cancer an is on hospice care, we are going through a lot right now, it meant a lot they were kind, God bless y'all
Atmosphere: 5
Food: 5
Service: 5
Love taking the grandkids here, always fresh food,
Atmosphere: 5
Food: 4
Service: 4
The food was good it was just not enough pizza we had to wait 25 min for a second plate
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
It was a good buffet
Food: 4
Ordered the Mega combo, and it came with 4 buffets, 4 drinks, and $100 game card. Can't beat that! Pizza is always great, and we love the salad bar!
Atmosphere: 5
Food: 5
Service: 5
Unfortunately, this is my last time coming to this location for Mr Gatti’s. The lady taking the orders, and placing the pizzas on the trays to customers was extremely rude, nasty attitude and should probably be kept in the back AWAY from customers. She was not only guarding the pizza but making sure every single old slice was eaten first without any sense of awareness of the way she was talking to people. Recommendations: have employee training on professionalism; send that rude lady to the NFL combine to be a linebacker for the Steelers or to be a policeman/security guard. This was ridiculous, never again.
Atmosphere: 1
Food: 1
Service: 1
Could do a tad better at having the fountain drink machines full of ice and keeping the desert pizza stocked.
Atmosphere: 4
Food: 4
Service: 4
The pizza tastes like cardboard, one of the theatre rooms was blocked off and the theatre screen that was working kept glitching every 30 seconds.
Atmosphere: 2
Food: 2
Service: 4
Loading...