Pricey for the size, the regular burritos are kids sizes
Atmosphere: 1
Food: 1
Service: 1
Jessica Vargas
Raymundo at the cash register was welcoming and cheerful, and the order came out really fast. (They also cleared their full drive through line in that short time!)
Atmosphere: 5
Food: 5
Service: 5
Jack R. Semon
JumBurrito is always good!
Charles Folger
Good burritos
brandon soltero
Best burritos in town
Kathy Berryhill
Stew meat was dry and tasted old. New pork asado was horrible, salty
Food: 2
Service: 3
Robert Read
Great and fast
Atmosphere: 5
Food: 5
Service: 5
Monna Coleman
Yesterday morning, I visited your location while in town from Austin to surprise my cousin with her favorite burritos. I placed two separate orders: one ticket with four ground beef and cheese burritos, and a second ticket for a stew meat and avocado burrito with queso. I even shared with the cashier how excited my cousin would be when I surprised her, as I was en route to the airport to return to Austin.
The cashier handed me a bag containing both orders. Upon arriving in Austin and opening the bag, I was shocked to discover that instead of the ground beef and cheese burritos, I had received two bacon, egg, and cheese burritos and one bean and cheese burrito—none of which I ordered.
I called the restaurant to advise them of the situation. The same cashier remembered me, was sincerely apologetic, and confirmed my order number and what was supposed to be in the order. She explained that the manager was not present but would relay the issue once she returned so I could be issued a refund.
Later, I received a call stating the manager required photos of the incorrect items before a refund could be processed. When I asked to speak directly with the manager, she stated there was no record of the order number or items that I received, and that no one else had called to complain of receiving a incorrect order. As if that matters!! I found this response baffling and unacceptable—especially after the cashier had already confirmed the order details.
As a restaurant owner myself, I find it extremely concerning that a customer with a valid order number, a confirmed mistake, and a credible explanation would be treated with such doubt and lack of professionalism. The manager’s behavior—refusing to take responsibility, requiring unnecessary proof, then hanging up on me—was completely inappropriate.
Ultimately, the cashier called back to inform me that the manager agreed to issue a full refund. However, it was disappointing that the manager did not have the courtesy to call me directly to resolve the matter.
I hope this feedback is taken seriously. While the cashier handled the situation with grace and professionalism, the manager demonstrated poor judgment, a lack of customer service skills, and an unwillingness to own the restaurant’s error. I will not be returning to this location, and I hope retraining in customer relations is considered for management.
Terry Argo
Jumburrito 8 th St., Odessa, Texas The staff is friendly & helpful. The food is good but over priced. The Hot Sauce is the best in town !!! This location regularly gets the order wrong unfortunately, that is why I gave a 3 star rating
Food was ok... you can tell a microwave was used... but still good... everything else makes up for that.
Sandra L Young
Always great food and friendly fast service
Greg Williams
Tacos are really great
Barbara White
My experience today was pathetic. Spent $45 on garbage. Ordered 2 stew meat nachos, expressly said no jalapeños 3 times. Got home, both orders had jalapeños and virtually no cheese. Paid for a lg sweet tea and had to wait for tea to be made, was assured that it was sweet. Found out it was not. Called and spoke to Victoria who offered to remake the nachos. Spent another $12 on uber to get there only to receive the same garbage excuse for nachos I've ever seen. $57 dollars on a meal I ate and drank nothing from. Hands down the worst jumburrito in midland/odessa. Pics are first and second order of dry, no queso nachos.
10 out of 10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Combo Burrito
Pricey for the size, the regular burritos are kids sizes
Atmosphere: 1
Food: 1
Service: 1
Raymundo at the cash register was welcoming and cheerful, and the order came out really fast. (They also cleared their full drive through line in that short time!)
Atmosphere: 5
Food: 5
Service: 5
JumBurrito is always good!
Good burritos
Best burritos in town
Stew meat was dry and tasted old. New pork asado was horrible, salty
Food: 2
Service: 3
Great and fast
Atmosphere: 5
Food: 5
Service: 5
Yesterday morning, I visited your location while in town from Austin to surprise my cousin with her favorite burritos. I placed two separate orders: one ticket with four ground beef and cheese burritos, and a second ticket for a stew meat and avocado burrito with queso. I even shared with the cashier how excited my cousin would be when I surprised her, as I was en route to the airport to return to Austin.
The cashier handed me a bag containing both orders. Upon arriving in Austin and opening the bag, I was shocked to discover that instead of the ground beef and cheese burritos, I had received two bacon, egg, and cheese burritos and one bean and cheese burrito—none of which I ordered.
I called the restaurant to advise them of the situation. The same cashier remembered me, was sincerely apologetic, and confirmed my order number and what was supposed to be in the order. She explained that the manager was not present but would relay the issue once she returned so I could be issued a refund.
Later, I received a call stating the manager required photos of the incorrect items before a refund could be processed. When I asked to speak directly with the manager, she stated there was no record of the order number or items that I received, and that no one else had called to complain of receiving a incorrect order. As if that matters!! I found this response baffling and unacceptable—especially after the cashier had already confirmed the order details.
As a restaurant owner myself, I find it extremely concerning that a customer with a valid order number, a confirmed mistake, and a credible explanation would be treated with such doubt and lack of professionalism. The manager’s behavior—refusing to take responsibility, requiring unnecessary proof, then hanging up on me—was completely inappropriate.
Ultimately, the cashier called back to inform me that the manager agreed to issue a full refund. However, it was disappointing that the manager did not have the courtesy to call me directly to resolve the matter.
I hope this feedback is taken seriously. While the cashier handled the situation with grace and professionalism, the manager demonstrated poor judgment, a lack of customer service skills, and an unwillingness to own the restaurant’s error. I will not be returning to this location, and I hope retraining in customer relations is considered for management.
Jumburrito 8 th St., Odessa, Texas
The staff is friendly & helpful.
The food is good but over priced. The Hot Sauce is the best in town !!!
This location regularly gets the order wrong unfortunately, that is why I gave a 3 star rating
Restaurantji Recommends
The service is fast and friendly.
Food was ok... you can tell a microwave was used... but still good... everything else makes up for that.
Always great food and friendly fast service
Tacos are really great
My experience today was pathetic. Spent $45 on garbage. Ordered 2 stew meat nachos, expressly said no jalapeños 3 times. Got home, both orders had jalapeños and virtually no cheese. Paid for a lg sweet tea and had to wait for tea to be made, was assured that it was sweet. Found out it was not. Called and spoke to Victoria who offered to remake the nachos. Spent another $12 on uber to get there only to receive the same garbage excuse for nachos I've ever seen. $57 dollars on a meal I ate and drank nothing from. Hands down the worst jumburrito in midland/odessa. Pics are first and second order of dry, no queso nachos.
Atmosphere: 1
Food: 1
Service: 1
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