Will never return !! And don’t waste your time or money here !!!
I ordered and they did not Doritos locos tacos so I told them they could be regular and they still have not made them over 1 hour later. I Its 8:00 and I just now received the order
Atmosphere: 1
Food: 2
Service: 1
Ryan Nowicki
Took over 30 minutes for my drive thru order. Avoid this location at all cost
Atmosphere: 1
Food: 1
Service: 1
David Shipman
Good food bad service stood at the counter for 10 minutes while the lady talked to one of her friends who worked there but just got off work. Then it took 15 more minutes to cook my food. The hole time i stood there she acted like i was not there.
Atmosphere: 2
Food: 4
Service: 2
George Rubio
Frances the New GM went above and beyond service for my order that was packed wrong in a delivery order. I had spoken to her before placing my online order she was very courteous after my order was delivered she answered and recognized my voice right away asked if it had been made wrong i said yes. She made the order herself and was brought to me. It is hard to find folks working in the food industry that have her qualifications that KFC location needed someone like her for customer service. Frances my mother 92yrs old said Thank you so much for her dinner prepared by you and not ruined her evening meal. We will continue to patronize this location with improved changes that have been made there with mgmt.
Food: 5
Service: 5
paola melendez
Horrible service 👎🏻 ODESSA TX
Atmosphere: 1
Food: 1
Service: 1
Pearl Dallas Balbalin
Just ordered the BOGO promo via Uber eats but they only give one from supposed 2 box combo 😫
Food: 1
Service: 1
Jackson Carney
Bad do not come here if for your food take long time to get it anything mess up your order I've been waiting here since 6:30 now it's 7:30 we're not come here if you're in a hurry they will forget you
Atmosphere: 1
Food: 5
Service: 1
Andrea
I don’t know why I even try to eat here. It had been over a year and we thought maybe it was better but no it is awful. They have no sense of order in the back and so many people were waiting for food and some were even asking for refunds because they had been there so long. My online order showed ready and when I got there I waited a bit and then asked about it and they had not even started it. I was then told they were out of what I ordered so I could get something else which was fine but then still had to wait another 30 min for my order. The last time we tried to eat here I was there over an hour trying to pick up an online order that they said I had already picked up. I was yelled at and made to wait. Today will be the last time I ever go back!!
Atmosphere: 1
Food: 1
Service: 1
Mike Lopez
Really need to do something about this horrible horrible place.. I have gone to this place twice in the last 2 weeks and they say the same thing welcome, we are out of chicken .. This is ridiculous because it's also happened in the past as well . SOMETHING NEEDS IMPROVEMENT, THIS IS ABSOLUTELY RIDICULOUS
Hey Man Nice Shot
Dumbfounded at how poor of an experience this was. When I walked in, there was a 4-5 year old child of an employee literally standing on the counter where you order and where your food sits when it’s ready.
The employee could not hold attention for more than 3 second spans while I was attempting to order and then forgot food in my order when it was done. Food was decent, but was an overall terrible experience
Will never return !! And don’t waste your time or money here !!!
I ordered and they did not Doritos locos tacos so I told them they could be regular and they still have not made them over 1 hour later.
I
Its 8:00 and I just now received the order
Atmosphere: 1
Food: 2
Service: 1
Took over 30 minutes for my drive thru order. Avoid this location at all cost
Atmosphere: 1
Food: 1
Service: 1
Good food bad service stood at the counter for 10 minutes while the lady talked to one of her friends who worked there but just got off work. Then it took 15 more minutes to cook my food. The hole time i stood there she acted like i was not there.
Atmosphere: 2
Food: 4
Service: 2
Frances the New GM went above and beyond service for my order that was packed wrong in a delivery order. I had spoken to her before placing my online order she was very courteous after my order was delivered she answered and recognized my voice right away asked if it had been made wrong i said yes. She made the order herself and was brought to me. It is hard to find folks working in the food industry that have her qualifications that KFC location needed someone like her for customer service. Frances my mother 92yrs old said Thank you so much for her dinner prepared by you and not ruined her evening meal.
We will continue to patronize this location with improved changes that have been made there with mgmt.
Food: 5
Service: 5
Horrible service 👎🏻 ODESSA TX
Atmosphere: 1
Food: 1
Service: 1
Just ordered the BOGO promo via Uber eats but they only give one from supposed 2 box combo 😫
Food: 1
Service: 1
Bad do not come here if for your food take long time to get it anything mess up your order I've been waiting here since 6:30 now it's 7:30 we're not come here if you're in a hurry they will forget you
Atmosphere: 1
Food: 5
Service: 1
I don’t know why I even try to eat here. It had been over a year and we thought maybe it was better but no it is awful. They have no sense of order in the back and so many people were waiting for food and some were even asking for refunds because they had been there so long. My online order showed ready and when I got there I waited a bit and then asked about it and they had not even started it. I was then told they were out of what I ordered so I could get something else which was fine but then still had to wait another 30 min for my order. The last time we tried to eat here I was there over an hour trying to pick up an online order that they said I had already picked up. I was yelled at and made to wait. Today will be the last time I ever go back!!
Atmosphere: 1
Food: 1
Service: 1
Really need to do something about this horrible horrible place.. I have gone to this place twice in the last 2 weeks and they say the same thing welcome, we are out of chicken .. This is ridiculous because it's also happened in the past as well . SOMETHING NEEDS IMPROVEMENT, THIS IS ABSOLUTELY RIDICULOUS
Dumbfounded at how poor of an experience this was. When I walked in, there was a 4-5 year old child of an employee literally standing on the counter where you order and where your food sits when it’s ready.
The employee could not hold attention for more than 3 second spans while I was attempting to order and then forgot food in my order when it was done. Food was decent, but was an overall terrible experience
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Very slow service. Store was out of stock on several menu items.
Atmosphere: 5
Food: 5
Service: 3
No napkins, no sour cream, no mash potatoes, no nacho cheese. Lot of workers but not a lot of food.
Atmosphere: 4
Food: 2
Service: 5
Service was amazing at first until the employees started talking loudly about us in the back
Food: 3
Service: 2
Typical kfc
As ALWAYS! Trashiest dirties and worst place but matches Odessa’s costumer service! I wouldn’t even give them one star!
Atmosphere: 1
Food: 1
Service: 1
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