McDonald's in Odessa

“Shout out to the Manager Lupe. I had placed a mobile order after school for the McDonald’s on 42nd, and they couldn’t find my order. After 10 min of looking, I was told the order was for the Andrews location, even though the address on the receipt was for them. Went across town to the Andrews location only to find out they couldn’t find my order as well. I spoke with Lupe who took the time to call the other store only to confirm they did have my order. She could have easily told me I needed to go back for my order, as they were very busy at that time of day, instead she took the time to get my order from the other location, make it fresh and even bring it out to me. I wish more people would put this kind of effort into customer service than to just brush it off and get on with their day. Kudos to her, McDonald’s she needs a raise!“

“I think this is a great McDonald's. Also believe that as it is connected to the filling station Love's it's very convenient. The staff is wonderful and it's very clean. This is a 24-hour location which makes it very convenient for anybody traveling or passing through. there's no time limit for those who are networking, and there's no one here to hassle you for overstaying you're welcome, they simply welcome you as you are and wish that you would stay longer.“

“I ordered on the app and the food was ready within 5 minutes. I went in store to get the order, since the drive thru looked to be a long line. Fries were crispy, fresh and had just the right amount of salt. Employees there were pleasant and attentive, something I didn’t really expect because I have had bad experience at a different location (also in Odessa.)

Great experience overall. Keep it up you guys, you’re doing a great job!“

“This is the best McDonald’s I’ve been to in the Odessa and midland area. I grew up in between midland and Odessa and I have one near my house but once again this is the best one I’ve been to. The staff is always so nice and the food is always warm when I get it. The fries are a good crispy and the burgers are always so warm that the cheese melts! I am love love loving it! I go to this McDonald’s at least twice a week“

“There were quite a few cars in the drive but it moved quickly. However, the person who gave us his Carmel frappe needs some customer service lessons. She didn't smile, say have a good day, or anything. Pretty much just shoved it into my hubby's hand. This was 5/27/25 around 1:30 pm.“

“McDonald's is good when it fresh. When they got 100% beef it got way better. The fires are really good. Not expensive at all. I don't go there that much. But for some reason i go to McDonald's when I'm over seas. I love it when i “

“Never an issue, food always fresh and hott. The employees greet with smiles and are friendly. If I need anything extra they always go beyond my expectations by adding with no extra fees or taxes. Location is brand new and convenient for newer developing area. Easy drive thru app services available ?

Dietary restrictions: Gluten-free“