McDonald's

1347 W University Blvd, Odessa
(432) 337-9338

Recent Reviews

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Roberta Miller (Birdie)

Went through drive-thru. So I don't know what the atmosphere was like. Lol

Food: 1

Service: 3

Monica

They have terrible customer service skills. The lines are slow. When ordering food at the drive thru, it is never understood by staff what is being ordered. Food is never out in a timely manner. Orders always come out wrong and cold.

Atmosphere: 1

Food: 1

Service: 1

everardo bello

Probably need to start checking orders before leaving the drive thru.

Atmosphere: 3

Food: 1

Service: 1

belen Ramirez

i ordered a big breakfast and once i got home there was no pancakes in the box

Atmosphere: 1

Food: 1

Service: 1

Samantha Rodriquez

Very nice and attentive. Always satisfied

Atmosphere: 5

Food: 5

Service: 5

Deacon Bramble

Would get 0 if I could put that, paid for online order, Since it wasn’t on there systems they couldn’t make it, even after showing proof of payment 🥱

Atmosphere: 1

Food: 1

Service: 1

Yasmin Natera

They close there lobby at 9:03 to early I came to the door and they was saying they closed

Atmosphere: 3

Food: 4

Service: 2

Dillinger Carson

I ordered a medium frappe The cup broke and instead of fixing it or making me another one, they just put another cup in it to make it to where it doesn’t leak. It’s lazy and poor service.

Atmosphere: 1

Food: 2

Service: 1

Robert Smith

Ordered food from the window and was told to wait in the lot for service no body brought food out after 25miuted I'm

Atmosphere: 1

Food: 2

Service: 2

Hugo Franco

The worst
Every time I go to this location to get breakfast on drive true the put me to the side to weit over 20 minutes and always give something wrong on my order never going back there again

Atmosphere: 1

Food: 1

Service: 1

Russell Berry

I went into this McDonald's and ordered from the kiosk. 4 Big Macs, 2 of them with no cheese and no onion, and 3 large fries. It took over 15 minutes for them to get my order to me the first time(I know things are crazy in the drive-thru at 5 o'clock, but still)...

I saw a lady and a kid standing at the counter with empty cups trying to get a drink refill. I watched several employees walk by and either look at them and then ignore them, or just flat ignore them. Eventually, the lady gave up and walked out. The kid continued to wait patiently as people walked by over and over, completely blowing him off. I finally spoke up and asked loudly if someone was going to stop and help the kid. They looked at me dirty, but got the kid his refill.

My order comes out, 2 of the Big Mac boxes have big stickers on them that say no onions and no cheese. I almost walked out without checking, but something told me to stop. I opened the boxes and, sure enough, onions and cheese on all 4 burgers.

I got that corrected easily enough, but it turned it into an almost 25 minute ordeal with nobody physically inside the restaurant being ahead of me waiting for food. It seemed like all hands on deck to man the drive-thru, and people that get out of their cars and walk inside can just wait.

The service here is non-existent. The line can't follow instructions. The fries I got were undercooked and limp. I feel like I can survive the rest of my life without experiencing this location again.

Atmosphere: 1

Food: 1

Service: 1

Triva Williams

The worker's are so rude and can't speak English js

Atmosphere: 1

Food: 1

Service: 1

Vianca Gonzalez

Ordered a 10-piece chicken nugget meal. Old nuggets, halfway filled old fries, and watered down sprite. 0 for 3! Definitely not returning to this location.

Food: 1

Luis Lopez

Very sigma place and they have chicken nuggets

Atmosphere: 5

Food: 5

Service: 5

Jesse Molina

I've only ever gone through the drive-thru... but the ppl I've dealt with have always been the best

Atmosphere: 5

Food: 4

Service: 5

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