Writing this review since Starbucks wants to delete reviews that are honest. The management at this store is poor and they treat employees terribly. It’s also concerning to see BLACK MOLD in a building that serves customers food and drink items not to mention the health affects of mold. This was reported multiple times and has been repeatedly brushed off by management. Please have patience with the baristas since DMs and other managers won’t listen to their concerns or yours.
D. P.
Lazy workers, no manners. The only one I believe who has ever done a great job with everything at this store is John(the old man). I actually use to work for Starbucks. If you guys need someone to retrain your staff I'd be more than happy to. Other than that it would be nice if they actually knew how to make drinks because everytime I get mine it's wrong, How do you mess up a salted caramel cold brew?
I'm gonna go ahead and add to my review. Since I can't give you negative stars the one will have to do. Yall ruined my morning for sure with the disgusting coffee yall made me. I just wanna say, none of yall have no business making coffee. I hate you 42nd Starbucks.
I put the difference in the photos of what the salted caramel cold brew is supposed to look like to help yall out. You're welcome
Atmosphere: 1
Food: 1
Service: 1
Emily Folks
Can this store PLEASE train your employees to know the difference between cold foam and sweet cream. Almost every time I order a drink with sweet cream they give make it with cold foam. Instead of training employees to write notes on drinks, train your employees to make the correct drinks.
Food: 1
Paulinna Ortega
Rude customer service, barely wanted to give me a cup of ice even tho I made a purchase. Wouldn't recommended this place!
Dora Gonzalez
Some acknowledgement would go a long way but when your standing at mobile pickup for more than 10 minutes with no one asking yiu a single question or letting you know when they can help . It's crazy just getting ignored . Even when shorthanded just a quick im so sorry I'll be right with you would really help .
Atmosphere: 1
Food: 1
Service: 1
Cianna Harris
Not sure why it is only this location that I have my drinks made wrong on a consistent basis. Usually I try to go to a different location but considering this one is closest to my house it’s better for convenience but extremely frustrating when drinks are rarely made right.
Atmosphere: 2
Food: 1
Service: 2
Pekelo Pasigan (Real Hawaiian)
Hospitality is on point
Atmosphere: 5
Food: 5
Service: 5
Joanna Ibarra
Staff is always friendly
Atmosphere: 5
Food: 5
Service: 5
Oscar Solis
They never talk to you when your order is ready🙂↕️😡😡
I ordered the wrong drink. It's only my 2nd time going to Starbucks. I was so bummed out when I saw what I had ordered. But as I asked about the drink I did mean to order the wonderful workers made my correct drink. They were so kind about it. I felt silly asking about the drinks. But they were so helpful and courteous. I would definitely be back w my sister who also loved our frapp. Thank you ladies. Y'all made our whole day w those drinks.
Atmosphere: 5
Food: 5
Service: 5
Kally C
The guy at the drive thru with the braces, an absolute angel!! He was such a sweetheart and made sure I felt welcome and that I got what I wanted. 10/10
Atmosphere: 5
Food: 5
Service: 5
John Portulano
Possibly the second worst customer service ever. Many reasons to say this and sadly no positive comment. I like Starbucks but this one is bad.
Atmosphere: 2
Food: 1
Service: 1
Margaret Bradley
Angel out did himself on the service. Had to tip extra. You don’t find many like him. Thanks Angel for being such a sweet and kind person. 💕
Fast service and friendly employees.
Atmosphere: 5
Food: 5
Service: 5
Writing this review since Starbucks wants to delete reviews that are honest. The management at this store is poor and they treat employees terribly. It’s also concerning to see BLACK MOLD in a building that serves customers food and drink items not to mention the health affects of mold. This was reported multiple times and has been repeatedly brushed off by management. Please have patience with the baristas since DMs and other managers won’t listen to their concerns or yours.
Lazy workers, no manners. The only one I believe who has ever done a great job with everything at this store is John(the old man). I actually use to work for Starbucks. If you guys need someone to retrain your staff I'd be more than happy to. Other than that it would be nice if they actually knew how to make drinks because everytime I get mine it's wrong, How do you mess up a salted caramel cold brew?
I'm gonna go ahead and add to my review. Since I can't give you negative stars the one will have to do. Yall ruined my morning for sure with the disgusting coffee yall made me. I just wanna say, none of yall have no business making coffee. I hate you 42nd Starbucks.
I put the difference in the photos of what the salted caramel cold brew is supposed to look like to help yall out. You're welcome
Atmosphere: 1
Food: 1
Service: 1
Can this store PLEASE train your employees to know the difference between cold foam and sweet cream. Almost every time I order a drink with sweet cream they give make it with cold foam. Instead of training employees to write notes on drinks, train your employees to make the correct drinks.
Food: 1
Rude customer service, barely wanted to give me a cup of ice even tho I made a purchase. Wouldn't recommended this place!
Some acknowledgement would go a long way but when your standing at mobile pickup for more than 10 minutes with no one asking yiu a single question or letting you know when they can help . It's crazy just getting ignored . Even when shorthanded just a quick im so sorry I'll be right with you would really help .
Atmosphere: 1
Food: 1
Service: 1
Not sure why it is only this location that I have my drinks made wrong on a consistent basis. Usually I try to go to a different location but considering this one is closest to my house it’s better for convenience but extremely frustrating when drinks are rarely made right.
Atmosphere: 2
Food: 1
Service: 2
Hospitality is on point
Atmosphere: 5
Food: 5
Service: 5
Staff is always friendly
Atmosphere: 5
Food: 5
Service: 5
They never talk to you when your order is ready🙂↕️😡😡
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Great quality and prompt service!
Atmosphere: 5
Food: 5
Service: 5
I ordered the wrong drink. It's only my 2nd time going to Starbucks. I was so bummed out when I saw what I had ordered. But as I asked about the drink I did mean to order the wonderful workers made my correct drink. They were so kind about it. I felt silly asking about the drinks. But they were so helpful and courteous. I would definitely be back w my sister who also loved our frapp. Thank you ladies. Y'all made our whole day w those drinks.
Atmosphere: 5
Food: 5
Service: 5
The guy at the drive thru with the braces, an absolute angel!! He was such a sweetheart and made sure I felt welcome and that I got what I wanted. 10/10
Atmosphere: 5
Food: 5
Service: 5
Possibly the second worst customer service ever. Many reasons to say this and sadly no positive comment. I like Starbucks but this one is bad.
Atmosphere: 2
Food: 1
Service: 1
Angel out did himself on the service. Had to tip extra. You don’t find many like him. Thanks Angel for being such a sweet and kind person. 💕
Atmosphere: 5
Food: 5
Service: 5
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