They never talk to you when your order is ready🙂↕️😡😡
Atmosphere: 5
Food: 5
Service: 1
Glinda Thompson
Great quality and prompt service!
Atmosphere: 5
Food: 5
Service: 5
Lynette Dominguez
I ordered the wrong drink. It's only my 2nd time going to Starbucks. I was so bummed out when I saw what I had ordered. But as I asked about the drink I did mean to order the wonderful workers made my correct drink. They were so kind about it. I felt silly asking about the drinks. But they were so helpful and courteous. I would definitely be back w my sister who also loved our frapp. Thank you ladies. Y'all made our whole day w those drinks.
Atmosphere: 5
Food: 5
Service: 5
Kally C
The guy at the drive thru with the braces, an absolute angel!! He was such a sweetheart and made sure I felt welcome and that I got what I wanted. 10/10
Atmosphere: 5
Food: 5
Service: 5
John Portulano
Possibly the second worst customer service ever. Many reasons to say this and sadly no positive comment. I like Starbucks but this one is bad.
Atmosphere: 2
Food: 1
Service: 1
Margaret Bradley
Angel out did himself on the service. Had to tip extra. You don’t find many like him. Thanks Angel for being such a sweet and kind person. 💕
Atmosphere: 5
Food: 5
Service: 5
Tiana Escarcega
i hate to be annoying and write a review but everytime i come, i get my order made wrong. it’s starting to get so frustrating and every time i get more and more specific with the way i order and it seems to never work. every other starbucks i have ever been to makes my drink the way i like it, this location is the only one that makes it wrong. today i ordered my usual and not only did it not come with the extra ice i ordered, but the cup wasn’t even full. i come to this location cause it’s so close to my job, but i might just stop coming. I also want to emphasize that my order is not complicated at all!
Atmosphere: 2
Food: 1
Service: 5
Jazzy April
i order a Vanilla sweet cream cold brew and it was more like a ice water, why do yall like putting more ICE. Every time im here they take so long to give you your order and there's literally no one in the lobby !!!!!!!!!!! what's the hold up, there's no rush but yall cant even do my coffee right.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Banana Nut Bread
Don Hallmark
Thank you for the $8 flavored water 👍
Daniela Quintana
DONT COME ONCE YOU PAY THEY DONT CARE! I have been here several times (drive thru and inside) and I can say in all the Starbucks locations I have been in my life this is by far the WORST due to very RUDE and POOR ATTITUDE from employees, SLOW and MESSY SERVICE and management is all part of it too. When they mess up your order THEY MAKE YOU FEEL LIKE YOU ARE THE PROBLEM and do nothing and go on to the next person in line it is why I am never coming back to this location. It seems like everyone hates working here.
They never talk to you when your order is ready🙂↕️😡😡
Atmosphere: 5
Food: 5
Service: 1
Great quality and prompt service!
Atmosphere: 5
Food: 5
Service: 5
I ordered the wrong drink. It's only my 2nd time going to Starbucks. I was so bummed out when I saw what I had ordered. But as I asked about the drink I did mean to order the wonderful workers made my correct drink. They were so kind about it. I felt silly asking about the drinks. But they were so helpful and courteous. I would definitely be back w my sister who also loved our frapp. Thank you ladies. Y'all made our whole day w those drinks.
Atmosphere: 5
Food: 5
Service: 5
The guy at the drive thru with the braces, an absolute angel!! He was such a sweetheart and made sure I felt welcome and that I got what I wanted. 10/10
Atmosphere: 5
Food: 5
Service: 5
Possibly the second worst customer service ever. Many reasons to say this and sadly no positive comment. I like Starbucks but this one is bad.
Atmosphere: 2
Food: 1
Service: 1
Angel out did himself on the service. Had to tip extra. You don’t find many like him. Thanks Angel for being such a sweet and kind person. 💕
Atmosphere: 5
Food: 5
Service: 5
i hate to be annoying and write a review but everytime i come, i get my order made wrong. it’s starting to get so frustrating and every time i get more and more specific with the way i order and it seems to never work. every other starbucks i have ever been to makes my drink the way i like it, this location is the only one that makes it wrong. today i ordered my usual and not only did it not come with the extra ice i ordered, but the cup wasn’t even full. i come to this location cause it’s so close to my job, but i might just stop coming. I also want to emphasize that my order is not complicated at all!
Atmosphere: 2
Food: 1
Service: 5
i order a Vanilla sweet cream cold brew and it was more like a ice water, why do yall like putting more ICE. Every time im here they take so long to give you your order and there's literally no one in the lobby !!!!!!!!!!! what's the hold up, there's no rush but yall cant even do my coffee right.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Banana Nut Bread
Thank you for the $8 flavored water 👍
DONT COME ONCE YOU PAY THEY DONT CARE!
I have been here several times (drive thru and inside) and I can say in all the Starbucks locations I have been in my life this is by far the WORST due to very RUDE and POOR ATTITUDE from employees, SLOW and MESSY SERVICE and management is all part of it too. When they mess up your order THEY MAKE YOU FEEL LIKE YOU ARE THE PROBLEM and do nothing and go on to the next person in line it is why I am never coming back to this location. It seems like everyone hates working here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The worse Starbucks experience that I have ever had very disappointed the customer service sucked
Atmosphere: 1
Food: 1
Service: 1
I asked for grande iced chai not a grande cold foam!!!! It’s the third time they give me my drink like this
Great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Dragonfruit Refresher
The only place to get real coffee in odessa tx
Atmosphere: 4
Food: 3
Service: 3
Made me pay full price and only gave me half of the drink. When I complained they wouldn’t do anything about it.
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