Ordered three sandwiches asked to be toasted they was. Also asked for avacdos on each sandwich and paid. For them. There was none at all the meat was cold two men were working one was standing there why the other was doing all the work smh This was a online order Ordered two churros and they was both super hard ! Won’t be visiting this location again
Atmosphere: 3
Food: 1
Service: 2
Nathan Steveson
My online order went through. It did not show up on their computer and they proceeded to act like hurt children when I needed to talk to a manager. The manager yelled and threatened to call the cops. After saying this was fine with me and I'd call for them I was told I would be getting my money credited back to my account.
Atmosphere: 1
Food: 1
Service: 1
westtxboy54
Roxanne the manager is rude, so I see why the entire staff is rude as well. They love to close sections down during lunch hour and make people eat in their car. Staff is not motivated and have no urgency to work. Took us 40 mins to order.
Atmosphere: 1
Service: 1
anareli
The man behind the counter was very rude and had HORRIBLE customer service. He rolled his eyes MULTIPLE times and had a very bad attitude.
Atmosphere: 2
Food: 4
Service: 1
mireida velazco
Employees are rude look unhappy and you can hear them complaining to each other about how busy they are and the amount of online orders they are getting
Atmosphere: 1
Food: 4
Service: 1
Brittney Beatty
Was a good experience until I got home and noticed my receipt. When checking out, I was told my total to which I did the tap to pay. At no time did I touch the screen or get asked about a tip. When I got home, I noticed that my receipt said I left a tip. I emailed Subway corporation about this and this was the response I received. The email even said I didn’t touch the screen and did the tap to pay but yet I selected a tip??!! I will be letting everyone know to make sure they watch out for this scam.
Atmosphere: 4
Food: 4
Service: 1
Amber
Only subway I go to in Odessa, great customer service and food is always fresh.
Atmosphere: 5
Recommended dishes: Subway Club
Chris Mills
It's a Subway! Just what you'd expect from a Subway!
Atmosphere: 5
Food: 5
Service: 5
Anna Marceleno
I went during my lunch hour to oder for me and coworkers I had a coupon and so did one of my coworker, it was for 2 footlongs and I the gentleman who was helping me that I needed one on honey oat bread and the other white bread and then told him the meat choice and cheese for the first one then when I told him the meat on the 2nd sandwich he said they didn't have the meatballs that there was a lot of things they didn't have so I ordered a chicken bacon ranch and that was not done correct either cause it was shredded chicken not the grilled chicken,on the firat sandwich I told him on half the sandwich what veggies then he just closed up the sandwich not asking about what I wanted on the other half, then I paid for tbe footlongs and he didn't give me my change when I went to pay for the other sandwich I told him about my change and he said well pay for that one so that I can open the register and give you the change over all the experience was not a good one at all and I don't think i will be back to this location.
Don’t ever work here I was hired to work for subway the next day I showed up the manager that was suppose to train me did not show up I never got logins or anything I waited there and still no reply and the girl that was already there said that it was also done to her but waited for hours and she didn’t even know I was showing up to work to get trained so she was left out as well poor management skills all the way around.
daniels rose
This place is good but not great. I can't say if I've ever walked out without some kind of complaint but not to the point where I dont keep going back ?
Keily Aguila
Very bad treatment by the clerk, she didn't even help me just because I spoke Spanish.
Service: 1
Vanessa Hermosillo
Simply horrible, sad representation for subways. Poor choice in management. Manager attitude matched her appearance ugly and sad! I don’t know how this store is open.
Customer service was awful
Atmosphere: 3
Food: 3
Service: 1
Ordered three sandwiches asked to be toasted they was. Also asked for avacdos on each sandwich and paid. For them. There was none at all the meat was cold two men were working one was standing there why the other was doing all the work smh This was a online order Ordered two churros and they was both super hard ! Won’t be visiting this location again
Atmosphere: 3
Food: 1
Service: 2
My online order went through. It did not show up on their computer and they proceeded to act like hurt children when I needed to talk to a manager. The manager yelled and threatened to call the cops. After saying this was fine with me and I'd call for them I was told I would be getting my money credited back to my account.
Atmosphere: 1
Food: 1
Service: 1
Roxanne the manager is rude, so I see why the entire staff is rude as well. They love to close sections down during lunch hour and make people eat in their car. Staff is not motivated and have no urgency to work. Took us 40 mins to order.
Atmosphere: 1
Service: 1
The man behind the counter was very rude and had HORRIBLE customer service. He rolled his eyes MULTIPLE times and had a very bad attitude.
Atmosphere: 2
Food: 4
Service: 1
Employees are rude look unhappy and you can hear them complaining to each other about how busy they are and the amount of online orders they are getting
Atmosphere: 1
Food: 4
Service: 1
Was a good experience until I got home and noticed my receipt. When checking out, I was told my total to which I did the tap to pay. At no time did I touch the screen or get asked about a tip. When I got home, I noticed that my receipt said I left a tip. I emailed Subway corporation about this and this was the response I received. The email even said I didn’t touch the screen and did the tap to pay but yet I selected a tip??!! I will be letting everyone know to make sure they watch out for this scam.
Atmosphere: 4
Food: 4
Service: 1
Only subway I go to in Odessa, great customer service and food is always fresh.
Atmosphere: 5
Recommended dishes: Subway Club
It's a Subway! Just what you'd expect from a Subway!
Atmosphere: 5
Food: 5
Service: 5
I went during my lunch hour to oder for me and coworkers I had a coupon and so did one of my coworker, it was for 2 footlongs and I the gentleman who was helping me that I needed one on honey oat bread and the other white bread and then told him the meat choice and cheese for the first one then when I told him the meat on the 2nd sandwich he said they didn't have the meatballs that there was a lot of things they didn't have so I ordered a chicken bacon ranch and that was not done correct either cause it was shredded chicken not the grilled chicken,on the firat sandwich I told him on half the sandwich what veggies then he just closed up the sandwich not asking about what I wanted on the other half, then I paid for tbe footlongs and he didn't give me my change when I went to pay for the other sandwich I told him about my change and he said well pay for that one so that I can open the register and give you the change over all the experience was not a good one at all and I don't think i will be back to this location.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Don’t ever work here I was hired to work for subway the next day I showed up the manager that was suppose to train me did not show up I never got logins or anything I waited there and still no reply and the girl that was already there said that it was also done to her but waited for hours and she didn’t even know I was showing up to work to get trained so she was left out as well poor management skills all the way around.
This place is good but not great. I can't say if I've ever walked out without some kind of complaint but not to the point where I dont keep going back ?
Very bad treatment by the clerk, she didn't even help me just because I spoke Spanish.
Service: 1
Simply horrible, sad representation for subways. Poor choice in management. Manager attitude matched her appearance ugly and sad! I don’t know how this store is open.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
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