Subway

4812 E University Blvd Suite B, Odessa
(432) 367-2842

Recent Reviews

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Stephany Woodall

I always have a good experience at this location. They are always very friendly, and the manager is attentive and kind.

Atmosphere: 5

Food: 5

Service: 5

La'Shae Anderson

I had a sandwich made tonight by a girl who was amazing to me. Very kind as soon as I walked in, friendly, kind and seemed to really enjoy her job. I sadly didn't catch her name but I remember she was beautiful and had two blue band aides on each of her thumbs. Her kindness made me night x10 better. My visit at on 10/28 at 7:22pm.

Atmosphere: 5

Food: 5

Service: 5

Kaitlyn Jayroe

I go to this Subway during lunch quite often. Last time I went Terry (I believe is his name) was the only one working. Took a while, but I have NOTHING against Terry he was doing his absolute best. This time I went there seemed to be at least three workers, one of those being Terry. This Subway needs to hire competent people to help poor Terry. It probably took the same amount of time with all three as it did with just Terry. The others really just needed to get out of his way. Hopefully they can find more people like Terry.

Atmosphere: 2

Food: 5

Service: 1

Leroy Soulary

Horrible service and nothing available all run out

Atmosphere: 1

Food: 1

Service: 1

Caroline Mostrom

The food here is either hit or miss. Today the food was really good! My issue was with the employees/owner. I came in today for a sandwich. The store was celebrating the owners 30 years of ownership. Cool that’s awesome congratulations! BUT the only reason you all have been open that long is due to the customers. The customers were completely forgotten today as you all celebrated. Instead of asking family and friends to park in the back so PAYING customers could park up front.. every single spot was taken by employees, friends, and family. Treating customers like that is not going to get you far. A good business owner would know to inform everyone that the best parking was in the back so that the customers could have efficient parking. I had to park way far in the apartment complex. There was a total of two actual customers there other than myself. There should have been ample parking if the business owners had actually thought about the customers who have helped them get to 30 years. I definitely won’t be back. I want to be valued as a customer not treated like money is the only thing that matters.

Atmosphere: 2

Food: 4

Service: 3

Ethan Anderson

Driese was my server he made my experience 10/10 last time i went to that subway one of the employees were very rude and impatient but he made sure to make my experience the best

Atmosphere: 5

Food: 5

Service: 5

Clara Ra

my last vist was horrible, one of the sandwich makers was rushing me the whole entire time and made it very hard to order but on the other hand Driese was a awesome worker, he was so polite and just overall awesome. Today was a really tough day and he was able just to make my night better.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Club

Roberta Miller (Birdie)

I love eating Subway and anytime I've went in the store it's always been clean and the staff is friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sunchips Harvest Cheddar, Subway Black Forest Ham Sub, The Boss

Jeremiah Torres

I placed a order online 35 minutes ahead of time. My order said it will be ready at 11:40.I arrived in store at 11:36 & at 11:40 online it said my order was ready. So I let them know that i was there to pick up my online order and they told me to wait. I thought maybe after they finished helping the current customer they would get to me. They kept helping everyone in line and keep in mind it's past my pick up time. I had to leave already and my sandwich was not even made yet. I had asked for a refund.

Code Racks

Today, I had the pleasure of experiencing exceptional customer service! Upon stepping into the establishment, I was immediately greeted and assisted by a single woman who was managing the entire operation single-handedly. Curious about the staffing situation, I inquired if she had any assistance, to which she calmly explained that two of her colleagues had called out unexpectedly, leaving her to handle everything alone. Despite the impending lunch rush at 1 pm and the absence of additional support until 4 pm, she exhibited no signs of frustration or stress. Instead, she remained composed and fully prepared to tackle the workload ahead. Her remarkable display of resilience, dedication, and readiness to take on challenges head-on without complaint is truly admirable and speaks volumes about her character. It's evident that with such qualities, she is destined for great success in life.

Atmosphere: 4

Food: 4

Service: 5

LO

Today, I had the pleasure of experiencing exceptional customer service! Upon stepping into the establishment, I was immediately greeted and assisted by a single woman who was managing the entire operation single-handedly. Curious about the staffing situation, I inquired if she had any assistance, to which she calmly explained that two of her colleagues had called out unexpectedly, leaving her to handle everything alone. Despite the impending lunch rush at 1 pm and the absence of additional support until 4 pm, she exhibited no signs of frustration or stress. Instead, she remained composed and fully prepared to tackle the workload ahead. Her remarkable display of resilience, dedication, and readiness to take on challenges head-on without complaint is truly admirable and speaks volumes about her character. It's evident that with such qualities, she is destined for great success in life.

Atmosphere: 4

Food: 4

Service: 5

Steven N (c4bron)

Theres an employee there named David M who cant make a simple Philly Steak sandwich to save his life. refused to remake the ice cold sandwich that i offered to take back. He didnt even know that you cut footlongs in half. TRAIN YOUR STAFF BETTER!!!!

Atmosphere: 1

Food: 3

Service: 1

EL C4bron (c4bron)

Theres an employee there named David M who cant make a simple Philly Steak sandwich to save his life. refused to remake the ice cold sandwich that i offered to take back. He didnt even know that you cut footlongs in half. TRAIN YOUR STAFF BETTER!!!!

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Steak & Cheese

Gillian Nichole

I ordered online 40 mins in advance and was told online my order was done but when I got there it wasn’t and I was greeted rudely. Then u sat and waited for my order for 10 mins before I stood up and was again rudely asked “can I help you?” Also while I was waiting the guy was speaking Spanish which I don’t know but his tone was very rude and he seemed to be yelling at the woman working there and by her face she was upset and it was infront if everyone. Then I got my food and the bread is so hard and dry it’s scratched the roof of my mouth and taste like it’s been sitting there all day when they apparently just made it. Overall won’t be going to this subway again.

Atmosphere: 2

Food: 2

Service: 1

Betsy Hoffman

There was a guy there working this evening all by himself and he was doing an amazing job! I appreciate his work ethic ?

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