Super Pollo Odessa Billy Hext Rd

Garbage! I tried to give it another chance and was more disappointed than the first time. If you don’t speak Spanish they treat you like trash. Food was all dried up tasting reheated for days after expired.

Atmosphere: 1

Food: 1

Service: 1

Decided to try after eating at the one in OJ many times over 20 years ago. Tried to order the Mon special as advertised on the website and on the drive thru menu board. It is now however only available on Sat. We ended up getting a whole chicken with corn and beans. The chicken was delicious. The sides were ok.

Food: 4

Service: 4

Recommended dishes: Fajitas, Chicken Flautas

Food was good but their daily advertised special that was online and on their drive thru board was not honored. They said it changed from Monday to

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Charro Beans

The food is excellent. The avocado salsa is the very best. My favorite is the brisket super burrito. They are huge, loaded & grilled. I get 2 meals out of one. So delicious!!! But everything is good. The brisket the 1/2 chicken, the sausage links, the beans are phenomenal! I love this place. The service is fast and friendly and the place is always clean. 5 stars all the way and I have recommended this place to everyone I know!

Atmosphere: 5

Food: 5

Service: 5

Food was ok servers attitude wasn't that great

Atmosphere: 2

Food: 4

Service: 1

Great food loved the food

Atmosphere: 5

Food: 5

Service: 5

Went through the drive-through and no one was there, but everyone was talking in the back Went through the drive-through no one answered the microphone stay there for 15 minutes, drove around they just looked at us

Wow, I was totally surprised. More like a taco truck, than a chicken store. Food was awesome and the 32oz., beer was awesome. If you're looking for atmosphere, not so much, but we ate an early dinner. Will definitely go back and highly recommend.

Atmosphere: 3

Food: 5

Service: 5

Good employees, very nice. The chicken was dry, the ribs were dry , they seemed like they were a day old. The salsas were great! Especially the green one. We were disappointed, We usually eat at the Super Pollo downtown and it's always good.

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Tortillas, Salsa

I have eaten here many times and have not been disappointed.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Super Fajitas, Birria Quesadilla

Rememberable. Excellent flavor. If you want to transfer to the flavor of Latin America. This is the place where CHICKEN tastes like HOME!!

Atmosphere: 5

Food: 5

Service: 5

What delicious chicken!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 6 Oz Cup, Sausage, Personal Combo

First off, I have to say the chicken fajitas are absolutely delicious, and the green salsa really elevates the flavor even more. However, we’ve had two less-than-positive experiences that make it hard to fully enjoy our meals.

On one occasion, we placed an order for two one-pound fajita plates, but we were only given two small servings of salsa. When we politely asked for more, we were told they weren’t allowed to give any additional salsa, which was frustrating, especially since fajitas and salsa go hand-in-hand.

Despite that, we decided to give the restaurant another chance because the fajitas are undeniably good. This time, my husband went to pick up the same two one-pound fajita orders. He asked the employee if everything was in the bag, and she assured him it was. However, when he got home, we found out that they only gave us one side of rice, one side of beans, and no tortillas. We had to ask for salsa separately again, which luckily another employee was kind enough to provide.

It’s disappointing that the food is so tasty, but we’ve consistently had issues with getting our full order. We really hope this is something the restaurant can improve because the quality of the food is there, but the service needs to match it.

Atmosphere: 2

Food: 5

Service: 1

Thought i would get more chicken, lol this is a joke.

Atmosphere: 1

Food: 3

Service: 2

Do not order on DoorDash because it has where you can order two sides and they only allow for one side. They wouldn’t give me my food unless I showed them the DoorDash app and I had already shown my receipt. When I asked for other side lady was rude!! I usually love this place but today was terrible! Food is always good, customer service is terrible!!
The lady actually lied because this is posted a week ago!

Food: 5

Service: 1