Very clean torchys. Attentive bar tender. Brenda is so sweet. Staff is in a chill mood. The place is clean. Orders come out fast and correct.
Atmosphere: 5
Food: 5
Service: 5
James Robles
Beef taco was just pieces of fat instead of meat
Atmosphere: 5
Food: 2
Service: 4
Lucinda Cunningham
I ordered in person and asked how long will the order take. I was told 10min. Employees seemed to all be moving in slow motion. It was taking longer than expected. I requested to get a refund. The lead came over and asked if this was DoorDash when I’m visibly in my Flight Attendant uniform with my company badge. I displayed my paid order on my phone. He pulled up the order and said he had to go to the back to get my receipt.He walked very slow to the back. This made no sense and it appeared he was adding to the wait time. I told the male employee, whom took my order, to tell the male lead to make sure order is cancelled and refund issued.
Service: 1
kevin shifflet
Rude service. Set at bar top, bartender in front of me, no greeting. I asked if she was the bartender, she replied yes, but had a lot to do. Place was filthy!! I counted 6 customers in the place. Walked out and came back to the hotel where service was excellent. First and last time I will go. Heard good things, wrong!
Atmosphere: 1
Service: 1
Sandra James
Rose is always very friendly and ready to help. I really enjoyed the Baja shrimp from here. It was delicious.
Atmosphere: 5
Food: 5
Service: 5
Chad Bailey
This place was an out of the way find it was upscale and delicious but them and I have a different idea of what spicy is everything marked hot tasted mild
Atmosphere: 5
Food: 5
Service: 5
Destiny Terrazas
The food was fresh and super tasty, and the customer service was on point. Definitely a great place to grab a bite!
Atmosphere: 5
Food: 5
Service: 5
Keianna Walker
The food here is amazing , the store is always clean and the employees are friendly and attentive !
Atmosphere: 5
Food: 5
Service: 5
rbhkg3
Tacos are good and very unique combinations but they're a little expensive.
My granddaughter's husband treated me to his favorite taco after visiting my sister in ICU Matthew hospital. The employees were very cordial and friendly. Our food was prepared promptly.
Atmosphere: 5
Food: 5
Service: 5
Sandra Talavera
I want to take a moment to recognize the workers at Torchy’s. They work hard every day in a fast-paced environment, often dealing with difficult situations and the common misconception that “the customer is always right.” Despite this, they consistently remain professional, kind, and attentive.
It’s not easy to balance speed, accuracy, and great customer service while facing challenging guests, but these servers do it with patience and a smile. They handle pressure and in a rare case even handle harassment from rude customers' with professionalism.
The truth is, customers aren’t always right but the way these workers and their leaders respond with respect and resilience is truly admirable. They deserve recognition not just for serving delicious food, but for the grace they show in managing tough moments. Torchy’s is lucky to have such a dedicated, hardworking team!
Amazing Restaurant 10/10
Atmosphere: 5
Food: 5
Service: 5
Very clean torchys. Attentive bar tender. Brenda is so sweet. Staff is in a chill mood. The place is clean. Orders come out fast and correct.
Atmosphere: 5
Food: 5
Service: 5
Beef taco was just pieces of fat instead of meat
Atmosphere: 5
Food: 2
Service: 4
I ordered in person and asked how long will the order take. I was told 10min. Employees seemed to all be moving in slow motion.
It was taking longer than expected. I requested to get a refund. The lead came over and asked if this was DoorDash when I’m visibly in my Flight Attendant uniform with my company badge. I displayed my paid order on my phone. He pulled up the order and said he had to go to the back to get my receipt.He walked very slow to the back. This made no sense and it appeared he was adding to the wait time. I told the male employee, whom took my order, to tell the male lead to make sure order is cancelled and refund issued.
Service: 1
Rude service. Set at bar top, bartender in front of me, no greeting. I asked if she was the bartender, she replied yes, but had a lot to do. Place was filthy!! I counted 6 customers in the place. Walked out and came back to the hotel where service was excellent. First and last time I will go. Heard good things, wrong!
Atmosphere: 1
Service: 1
Rose is always very friendly and ready to help. I really enjoyed the Baja shrimp from here. It was delicious.
Atmosphere: 5
Food: 5
Service: 5
This place was an out of the way find it was upscale and delicious but them and I have a different idea of what spicy is everything marked hot tasted mild
Atmosphere: 5
Food: 5
Service: 5
The food was fresh and super tasty, and the customer service was on point. Definitely a great place to grab a bite!
Atmosphere: 5
Food: 5
Service: 5
The food here is amazing , the store is always clean and the employees are friendly and attentive !
Atmosphere: 5
Food: 5
Service: 5
Tacos are good and very unique combinations but they're a little expensive.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Delicious 🤤 and service was amazing
Unique tacos.
Great food and atmosphere
Atmosphere: 5
Food: 5
Service: 5
My granddaughter's husband treated me to his favorite taco after visiting my sister in ICU Matthew hospital. The employees were very cordial and friendly. Our food was prepared promptly.
Atmosphere: 5
Food: 5
Service: 5
I want to take a moment to recognize the workers at Torchy’s. They work hard every day in a fast-paced environment, often dealing with difficult situations and the common misconception that “the customer is always right.” Despite this, they consistently remain professional, kind, and attentive.
It’s not easy to balance speed, accuracy, and great customer service while facing challenging guests, but these servers do it with patience and a smile. They handle pressure and in a rare case even handle harassment from rude customers' with professionalism.
The truth is, customers aren’t always right but the way these workers and their leaders respond with respect and resilience is truly admirable. They deserve recognition not just for serving delicious food, but for the grace they show in managing tough moments. Torchy’s is lucky to have such a dedicated, hardworking team!
Atmosphere: 5
Food: 5
Service: 5
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