Tropical Smoothie Cafe

as a florida native i was so excited to finally get a tropical smoothie here in odessa....that excitement turned to disgust....i dont know who the manager is or where the owner/franchisee is but if they want this place to close down continue doing what your doing...because the only thing consistent about this place is how fast its going down hill....bring up the pay get some decent people there...or run the place yourself these kids are killing your buisness

Atmosphere: 1

Food: 1

Service: 2

Currently my favorite spot!

Atmosphere: 5

Food: 5

Service: 5

Ordered a breakfast menu item , watched them make it and then it sat at the window for at least 5 minutes but they wouldn’t open the window to give it to me. Their efficiency is lacking horribly.

Atmosphere: 2

Food: 4

Service: 1

9/16/24 - Ordered a blueberry bliss from the posted menu listed for $6.59. Was charged $8.09. When asked for a refund for the difference was told they can’t and offered me a cookie instead. Was not informed at time of ordering that the posted prices are incorrect. Wouldn’t come here again.

Service: 1

Smoothies are great! Yes the drive thru takes forever but the smoothies are worth the wait!

Atmosphere: 5

Food: 5

Service: 5

Tattooed chick at the drive through tends to cut you off by taking money and shutting window while speaking to her ignoring your requests to put phone number in for rewards and then refuses to fix it. Has happened not only to me but several people that I know. We have all stop going there due to her lack of customer service.

Atmosphere: 1

Food: 3

Service: 1

Don't waste you money here, their smoothies are MOSTLY ICE. Smoothie king is much better for nutritional drinks with real ingredients and not deceptive marketing.

Atmosphere: 4

Food: 3

Service: 4

Tried going thru this morning a little after 8 am. No one was taking orders at the drive thru. Waited a bit a nothing. I was waiting behind a car when I first got there. It looked like they waited a while too then drove off. So I guess I wasn’t the only one. Not sure what was going on.

Order is always wrong here and sweet potatoes are always taste strange like it’s old. And I don’t why but this location close for no reason sometimes

Atmosphere: 1

Food: 1

Service: 1

Besides taking over minutes in the drive thru, my smoothie was so chunky when I went in to get it reblended and I stood there for a few minutes with no one saying anything and then didn’t get my entire smoothie repotted because she was too lazy to scoop it out

Atmosphere: 1

Food: 2

Service: 1

Doordash order was cancelled twice and they never answer the phone. Location should be open at 7am but they didn't even open until 9am. Doordash won't let me put a bad review on the page so I hope people who are ordering from doordash will see this. This place is terrible I don't even get my refund until next week. For people with money struggles that's a big deal. I am very upset and will never be back. Good life nutrition saved the day.

Atmosphere: 1

Food: 1

Service: 1

Imagine my surprise when I pulled up to order when they tell me I can’t!!! Here it is 845 and they are barely opening????? But they are suppose to open 7!!!! DO BETTER!!!!!

Atmosphere: 1

Service: 1

7:50 AM and this place isn’t open! ??‍♂️??‍♂️??‍♂️

My smoothie taste chalky it had to much whey protein it was watery the taste was very off i dont know what he did isaias m. he might need to learn more before handling food drinks etc

Atmosphere: 3

Service: 3

Recommended dishes: Sunrise Sunset

Great food!

Atmosphere: 5

Food: 5

Service: 5