Always something missing. I use wingstop app. Always order 2 meals one with veggies and one with fries.If my veggies aren't missing it's the fries! Ugh! Please make sure the order is right before setting for delivery! It's not like we don't pay for delivery soo frustrating. It should be known 2 como meals mean 2 sides unless advised no side.
Food: 1
Service: 1
Alexandra Terrazas
we ordered on the mobile app, the app said it would be ready in 10 minutes, it took over an hour for 2 meals!! ridiculously slow do not go to this wingstop
Torey Hensley
I ordered my food waited 2 hours and got a call from the delivery guy saying that my order was lost in their system so it was never prepared. Then on top of that they can't refund my money for 7 business days and the poor delivery gets nothing for his lost time. They didn't even offer a coupon.....customer service 0/10
Nariah Smith
Stressed employees , foods amazing , but cooks are slow , ordered at 6:25 it’s currently 7:40 still haven’t gotten my food , there’s people getting refunds because of slow service
Atmosphere: 1
Food: 5
Service: 1
Austin Dominguez
Great food and great customer service.
Atmosphere: 5
Food: 5
Service: 5
Tionoheart
I showed up twenty minutes early I wanted my wings fresh. I ask the girl behind the counter that was hugging herself from the cold the 5 minutes I was there she motioned to the TV screen no words. I waited a couple minutes was ready. Went straight home food was already cold, soggy no sign of a crispy skin. Very disappointed.
Atmosphere: 2
Food: 1
Service: 1
David Freeman
It's Wingstop. Great and helpful staff.
Atmosphere: 4
Food: 4
Service: 4
Lorraine Cobos
Zero 🌟 Beware don't order online. We never received our food for delivery. If any issue arises they will not take care of you over the phone. You will have to go into the store. Management is very unprofessional and will ignore until she gets good and ready to attend to you. Then will not speak with you or show any empathy. Just laughing in your face and state well idk what to tell you. The cashier has better customer service skills and etiquette than the manager. I will never deal with this establishment again.
Atmosphere: 1
Food: 1
Service: 1
David Muniz
Food was not even warm when I got it. It was a takeout order. Mind you, I got there a few minutes before the time it was suppose to be ready. This place has gone downhill!
They gave my husband order to another customer had to wait another 20 minutes to get his order again .
Atmosphere: 4
Food: 3
Service: 3
Ashley Harris
Poorly ran business. This is the 2nd order where we’ve had a whole order missed. Don’t try to call because the phone is left off the hook.
Food: 1
Jensen Riley
Last couple of times I came I tasted a fishy flavor in the wings or some weird taste. It also seems like they’re getting lower quality chicken that’s like Tyson wings or buffs that’s real fatty. Also why don’t the guys where gloves while touching food they could be scratching their privates or go to the restroom and not wash their hands it’s just gross
Victor Unzueta
They took over 1:30 mins to make 1 meal. Horrible service. Not prepared, not organized.
Atmosphere: 1
Food: 1
Service: 1
Oz Molina
Has to be the most poorly ran business in Odessa. I quit going but stupid me i was craving wing stop. Gave it another try. Online ordering showing 15-20 min. I arrive to restaurant, zero parking. Inside standing room only. Absolutely ridiculous. 30 ppl waiting for orders. Asked for refund, they tell me it can take up to 30 days. Never again, never again.
The food is delicious and the people are so nice!
Always something missing. I use wingstop app. Always order 2 meals one with veggies and one with fries.If my veggies aren't missing it's the fries! Ugh! Please make sure the order is right before setting for delivery! It's not like we don't pay for delivery soo frustrating. It should be known 2 como meals mean 2 sides unless advised no side.
Food: 1
Service: 1
we ordered on the mobile app, the app said it would be ready in 10 minutes, it took over an hour for 2 meals!! ridiculously slow do not go to this wingstop
I ordered my food waited 2 hours and got a call from the delivery guy saying that my order was lost in their system so it was never prepared. Then on top of that they can't refund my money for 7 business days and the poor delivery gets nothing for his lost time. They didn't even offer a coupon.....customer service 0/10
Stressed employees , foods amazing , but cooks are slow , ordered at 6:25 it’s currently 7:40 still haven’t gotten my food , there’s people getting refunds because of slow service
Atmosphere: 1
Food: 5
Service: 1
Great food and great customer service.
Atmosphere: 5
Food: 5
Service: 5
I showed up twenty minutes early I wanted my wings fresh. I ask the girl behind the counter that was hugging herself from the cold the 5 minutes I was there she motioned to the TV screen no words. I waited a couple minutes was ready. Went straight home food was already cold, soggy no sign of a crispy skin. Very disappointed.
Atmosphere: 2
Food: 1
Service: 1
It's Wingstop. Great and helpful staff.
Atmosphere: 4
Food: 4
Service: 4
Zero 🌟 Beware don't order online. We never received our food for delivery. If any issue arises they will not take care of you over the phone. You will have to go into the store. Management is very unprofessional and will ignore until she gets good and ready to attend to you. Then will not speak with you or show any empathy. Just laughing in your face and state well idk what to tell you. The cashier has better customer service skills and etiquette than the manager. I will never deal with this establishment again.
Atmosphere: 1
Food: 1
Service: 1
Food was not even warm when I got it. It was a takeout order. Mind you, I got there a few minutes before the time it was suppose to be ready. This place has gone downhill!
Atmosphere: 2
Food: 2
Service: 3
Restaurantji Recommends
They gave my husband order to another customer had to wait another 20 minutes to get his order again .
Atmosphere: 4
Food: 3
Service: 3
Poorly ran business. This is the 2nd order where we’ve had a whole order missed. Don’t try to call because the phone is left off the hook.
Food: 1
Last couple of times I came I tasted a fishy flavor in the wings or some weird taste. It also seems like they’re getting lower quality chicken that’s like Tyson wings or buffs that’s real fatty. Also why don’t the guys where gloves while touching food they could be scratching their privates or go to the restroom and not wash their hands it’s just gross
They took over 1:30 mins to make 1 meal. Horrible service. Not prepared, not organized.
Atmosphere: 1
Food: 1
Service: 1
Has to be the most poorly ran business in Odessa. I quit going but stupid me i was craving wing stop. Gave it another try. Online ordering showing 15-20 min. I arrive to restaurant, zero parking. Inside standing room only. Absolutely ridiculous. 30 ppl waiting for orders. Asked for refund, they tell me it can take up to 30 days. Never again, never again.
Atmosphere: 1
Food: 1
Service: 1
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