It's a terrible shame, because the food was actually pretty decent, but their customer service is atrocious. I ordered from Door Dash and only received 1/3 meal items. My dasher happened to be an actual angel and she called the store, was met with a very ruse person who stated that there was only one item on the order and basically blew us off. My dasher then went back to the restaurant to figure it out and it turns out the gentleman, if I can even call him that, didn't read the order right. He then went on to verbally abuse this woman, cussing her, and calling her, myself, and door dash some very colorful things. She was literally in tears and got out of there as fast as she could. They also left the side item or Mac and Cheese off my daughters order after all of that fiasco. It wasn't even worth it to try and get this corrected. God bless that Door Dash worker; she did not deserve to be spoken to the way she did. Absolutely will never eat here again.
It's a terrible shame, because the food was actually pretty decent, but their customer service is atrocious. I ordered from Door Dash and only received 1/3 meal items. My dasher happened to be an actual angel and she called the store, was met with a very ruse person who stated that there was only one item on the order and basically blew us off. My dasher then went back to the restaurant to figure it out and it turns out the gentleman, if I can even call him that, didn't read the order right. He then went on to verbally abuse this woman, cussing her, and calling her, myself, and door dash some very colorful things. She was literally in tears and got out of there as fast as she could. They also left the side item or Mac and Cheese off my daughters order after all of that fiasco. It wasn't even worth it to try and get this corrected. God bless that Door Dash worker; she did not deserve to be spoken to the way she did. Absolutely will never eat here again.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Loading...