Kid-friendliness: Simple snow cones and if you want they have more extreme snow cones
Isabella Ruiz
The service was really great and fast. My mangonado was very tasty. The staff member was very respectful and very kind
Juanita Sanches
Tried this place, it was so hot out yesterday. And this place did NOT disappoint. It was awesome, got two different Coconadas and both were delicious!!??
Dinero DeLeon
I've no complaints, a real salvation from the hot temperature.
Ashley Norvell
I will NOT be going back to orange grove location. Was craving a mangodilly all day and got to the location 5-10 minutes before closing. Two vehicles were ahead of me, the one having got there exactly when I did. The first vehicle got their treat and left. The vehicle ahead of me pulled up to the window and parked. I waited about 20 minutes just for the extremely rude staff member to walk out, say they were closed. She tried to say she made sure no one else was in line which all she would have had to do was look out the window and she would have seen I was there before closing. She proceeded to rudely walk away and get in the vehicle in front of me and leave. A staff members ride should NOT park in the drive through window blocking a paying customer who was there before closing time from being served. To say I was angry would be an understatement.
I have gone to the calallen location shortly before closing on numerous instances and have NEVER been denied service or received such horrible customer service. Staff has even gone so far as to come out of the shack to get everyone’s orders who were in line waiting at closing time.
Ashley Norvell
I will NOT be going back to orange grove location. Was craving a mangodilly all day and got to the location 5-10 minutes before closing. Two vehicles were ahead of me, the one having got there exactly when I did. The first vehicle got their treat and left. The vehicle ahead of me pulled up to the window and parked. I waited about 20 minutes just for the extremely rude staff member to walk out, say they were closed. She tried to say she made sure no one else was in line which all she would have had to do was look out the window and she would have seen I was there before closing. She proceeded to rudely walk away and get in the vehicle in front of me and leave. A staff members ride should NOT park in the drive through window blocking a paying customer who was there before closing time from being served. To say I was angry would be an understatement. I have gone to the calallen location shortly before closing on numerous instances and have NEVER been denied service or received such horrible customer service. Staff has even gone so far as to come out of the shack to get everyone’s orders who were in line waiting at closing time.
Mimi Lopez
Visiting from Idaho. Wow the CocoLada Azul! Was to die for!!! Can’t wait to come back to Texas to have this again.
Mimi Lopez
Visiting from Idaho. Wow the CocoLada Azul! Was to die for!!! Can’t wait to come back to Texas to have this again. ♥️ and everyone who worked there was very kind!
Charles Gotcher
Cool Me Down has the best snow cones I have ever had! They do not spare the flavor. From the top to the bottom there is flavor. Not just ice on top like so many others.
Fantastic service and the items we have gotten have been delicious! And dont be afraid to ask about the items, they take the time to answer any questions and give great suggestions based off of what you might be in the mood for!
Leo Garza
The very best
Katie Morris
The snocones are amazing but the customer service was horrible. I believe her name was allyison or something of the sort. We waited 15 minutes in line bc she was on her phone and talkingto a truck that we did not see order anything. Then when we ordered we were supposed to have nerds on ours and we asked nicely and were told in a rude tone that she only heard gummi bears and we never got our nerds. Very displeased with her customer service. She was very rude
Sylvia Dimas
The fruit cups are delicious. I love the Mangonadas, the corn cups are also good. They have several flavors for snow cones.
Sno cones are great and so are the nachos!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cotton Candy, Corn Cups, Banana Split
Kid-friendliness: Simple snow cones and if you want they have more extreme snow cones
The service was really great and fast. My mangonado was very tasty. The staff member was very respectful and very kind
Tried this place, it was so hot out yesterday. And this place did NOT disappoint. It was awesome, got two different Coconadas and both were delicious!!??
I've no complaints, a real salvation from the hot temperature.
I will NOT be going back to orange grove location. Was craving a mangodilly all day and got to the location 5-10 minutes before closing. Two vehicles were ahead of me, the one having got there exactly when I did. The first vehicle got their treat and left. The vehicle ahead of me pulled up to the window and parked. I waited about 20 minutes just for the extremely rude staff member to walk out, say they were closed. She tried to say she made sure no one else was in line which all she would have had to do was look out the window and she would have seen I was there before closing. She proceeded to rudely walk away and get in the vehicle in front of me and leave. A staff members ride should NOT park in the drive through window blocking a paying customer who was there before closing time from being served. To say I was angry would be an understatement. I have gone to the calallen location shortly before closing on numerous instances and have NEVER been denied service or received such horrible customer service. Staff has even gone so far as to come out of the shack to get everyone’s orders who were in line waiting at closing time.
I will NOT be going back to orange grove location. Was craving a mangodilly all day and got to the location 5-10 minutes before closing. Two vehicles were ahead of me, the one having got there exactly when I did. The first vehicle got their treat and left. The vehicle ahead of me pulled up to the window and parked. I waited about 20 minutes just for the extremely rude staff member to walk out, say they were closed. She tried to say she made sure no one else was in line which all she would have had to do was look out the window and she would have seen I was there before closing. She proceeded to rudely walk away and get in the vehicle in front of me and leave. A staff members ride should NOT park in the drive through window blocking a paying customer who was there before closing time from being served. To say I was angry would be an understatement. I have gone to the calallen location shortly before closing on numerous instances and have NEVER been denied service or received such horrible customer service. Staff has even gone so far as to come out of the shack to get everyone’s orders who were in line waiting at closing time.
Visiting from Idaho. Wow the CocoLada Azul! Was to die for!!! Can’t wait to come back to Texas to have this again.
Visiting from Idaho. Wow the CocoLada Azul! Was to die for!!! Can’t wait to come back to Texas to have this again. ♥️ and everyone who worked there was very kind!
Cool Me Down has the best snow cones I have ever had! They do not spare the flavor. From the top to the bottom there is flavor. Not just ice on top like so many others.
Restaurantji Recommends
best corn in a cup
Fantastic service and the items we have gotten have been delicious! And dont be afraid to ask about the items, they take the time to answer any questions and give great suggestions based off of what you might be in the mood for!
The very best
The snocones are amazing but the customer service was horrible. I believe her name was allyison or something of the sort. We waited 15 minutes in line bc she was on her phone and talkingto a truck that we did not see order anything. Then when we ordered we were supposed to have nerds on ours and we asked nicely and were told in a rude tone that she only heard gummi bears and we never got our nerds. Very displeased with her customer service. She was very rude
The fruit cups are delicious. I love the Mangonadas, the corn cups are also good. They have several flavors for snow cones.
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